Host Job at Emmy Squared Pizza in Charlotte

Now Hiring: Hosts for our Emmy Squared Midwood location!

Known for our Detroit-Style pizza, served with a side of Brooklyn Soul, Emmy Squared is a growing restaurant group with locations across multiple states and more on the way. We’ve earned loyal fans (and a few awards!) for our crispy Frico crusts, delicious burgers, and welcoming neighborhood vibe.

As a Host, you are the first smile our guests see and the last impression they leave with. You’ll set the tone for an exceptional dining experience by delivering warm, attentive service and ensuring smooth flow throughout the restaurant.

What You’ll Do:
• Greet every guest with a warm smile and superior customer service
• Provide courteous, prompt service to all guests
• Answer incoming phone calls in a timely and professional manner
• Manage reservations using OpenTable, Toast, and other platforms
• Seat guests according to seating guidelines to ensure equitable server distribution
• Monitor dining areas for seating availability, service flow, safety, and guest satisfaction
• Assist with take-out orders and support servers when needed
• Maintain knowledge of menu and beverage offerings
• Communicate guest requests, including dietary restrictions, to culinary staff
• Adhere to Emmy’s Steps of Service at all times
• Perform opening and closing duties
• Help maintain a clean, organized, and presentable work environment
• Maintain a positive, outgoing demeanor throughout service
• Follow all company policies and safety procedures
• Perform other duties as assigned by management

What You Bring:
• Prior host or front-of-house experience in a high-volume restaurant preferred
• Strong customer service skills with experience in service recovery and problem-solving
• Comfort with reservation systems and basic computer proficiency
• Excellent written and verbal communication skills
• Ability to thrive in a fast-paced environment while managing guest needs
• Team-first attitude and ability to work cohesively with all restaurant staff
• Passion for hospitality and the food & beverage industry
• Flexible availability, including evenings, weekends, and holidays
• Ability to lift up to 25 lbs. and stand/walk for extended periods, with frequent bending, reaching, and twisting

Why You’ll Love It Here:
• Competitive hourly pay
• Health benefits for full-time team members
• Fun and supportive work environment
• Opportunities for career advancement within a growing company
• A culture built on kindness, hustle, and hospitality

Bring the “Emmergy” and your passion for creating memorable guest experiences. Join our Midwood team and help us serve up Detroit-style pizza with Brooklyn soul.

Emmy Squared/Pizza Loves Emily is an Equal Opportunity Employer and welcomes candidates from all backgrounds.