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CUSTOMER SERVICE- EVENING SHIFT

World Class Automotive Organization, Spring, TX, United States


Customer Care Agent

Our Business is BOOMING! Join our team and start a career, not a job!

Randall Reed’s World Class Automotive Group

The World Class Automotive Group Talent Acquisition Team recruits talent to compliment the Randall Reed family of dealerships in Houston and Dallas locations. Through dealership acquisitions and business growth we are in need of quality individuals to staff our corporate and dealership needs. The World Class Automotive Group seeks individuals that have the highest level of integrity, a stable work history, a commitment to relentless customer satisfaction and a desire for a long term profitable career.

Due to our recent growth and acquisitions we are looking for individuals to fulfill the following position:

Customer Care Agent, Planet Ford 45, Spring TX.

Key Accountability Areas:

Deliver all sold vehicles to customers with an emphasis placed on complete customer satisfaction by explaining the dealership’s philosophy and customer viewpoint questionnaire

Ensure all customer license plates are installed & delivered

Verify all customers are introduced to the service department & the first service appointment has been set

Ensure all customer concerns are addressed within 24 hours

Ensure all supplies are accounted for, properly stocked and are in a clean orderly manner

Compensation Plan:

Hourly wage

Customer Satisfaction bonuses

Benefits:

401K

Health Insurance

Dental Insurance

Disability & Life Insurance

Flexible work schedule

Educational and Career Assistance:

World Class University

New hire orientation

OJT on the job training

Manufacturer’s certification processes

Soft skills / work process training

Established career paths to achieve long term success

Intrigued?

Click on the link to view open positions and start your new career!

Position: Customer Care Agent

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