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Overnight Patient Observer

VPNE Parking Solutions LLC, Newton, MA, United States


2014 Washington St, Newton, MA 02462, USA

Job Description
Position Summary

The role of the

Patient Care Support (PCS) Companion (Patient Observer)

is to provide constant safety observation of a patient identified to be at risk for causing unintentional or intentional injury to oneself or interfering with his/her/their care. Patients requiring a Care Companion (formerly called a sitter) could be confused, experiencing symptoms of drug/alcohol withdrawal, at a high risk for falling or at risk for elopement.

Schedule: Monday-Friday 11:00pm-7:30am

All candidates will need to be compliant with hospital occupational health, this includes up to date immunization records

Responsibilities

The Patient Observer functions under the direction of VPNE in conjunction with the unit and clinical team overseeing the patient’s stay. The Patient Observer/Companion is responsible for the care of the patient and in accordance with the individualized needs of the patient. Nursing care is provided to the patient by nursing staff.

Performs patient observation as assigned

Documents patients behavior using the appropriate form/tool

Obtains appropriate information at the start of the shift in regard to care from Registered Nurse

Patient conversation guidelines should be adhered to

Monitors the safety of the patient and maintains safe environment as directed by the registered nurse for ex: maintains safety position in room when appropriate. (i.e., back to door) and keeps patients in sight at all times.

Monitors patient for escalating behavior.

Accompanies the patient to the bathroom and testing as needed.

Demonstrates proficiency with the use of bed alarms

Patient's clothing and belongings will be placed in the patient’s closet away from the patient

Demonstrates the skills and judgment necessary to provide direct care to patients under the direct supervision of licensed personnel

Observes and reports patient's status and needs to nurse

Remains on duty until relieved by oncoming coverage or Nurse discontinues coverage

The Care Companion/Observer may be assigned to watch patients that are at risk for suicide.

A successful Care Companion/Patient Observer will have the following qualifications :

Years of Experience : Entry Level

Language Skills : Proficient in English both verbally and written

Experience : Previous service industry experience preferred along with the ability to perform:

Safeguarding

Safeguard the privacy and security of patient information. The team member complies with policies and procedures relating to VPNE and the hospital’s privacy and security programs

Bring potential compliance issues to a manager, supervisor, director or VP

Patient and Family Centered Care

Convey respect for values, preferences, and expressed needs of the patient and family

Communicate and collaborate effectively with patients, families to promote patient health and well-being

Culture

Consider the individual needs of each person with whom they interact

Interact with sensitivity in the delivery of care/services of diverse populations as needed

Report to work in proper uniform as per departmental standards and/or hospital policy

All Clinical Patient Support team members will maintain a professional, courteous attitude toward patient, co–workers and all departments daily

Safety Awareness

Foster a "Culture of Safety" through personal ownership and commitment to a safe environment

Demonstrate proper body mechanics in all functions

Understand individual role/responsibilities in the event of a hospital code. (e.g., Code Green, Code Red)

Perform proper handwashing per CDC guidelines

Utilize appropriate communication to relay any identified patient or staff safety risks

Report patient status to incoming staff in respectful, professional manner

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