Product Assurance Specialist -Live Event Controls
Electronic Theatre Controls, Austin, TX, United States
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Product Assurance Specialist -Live Event Controls
Department:
R&D
Region:
South (US)
ETC, a global leader in entertainment and architectural lighting, currently has an opening for a Product Assurance Specialist (PAS) in the R&D Live Event Controls department onsite at our Austin, TX location!
We are seeking individuals that love to program lighting control consoles and have a passion for production‑grade, world‑class software that solves the real‑world challenges that push the envelope of what’s possible in live production. Our flagship console line, the Hog Family, can be found in concert venues, film studios, houses of worship, and touring‑shows of all levels.
As a PAS, you’ll work on the Hog Family platform, testing a variety of hardware platforms and features. The Hog Family of consoles can be run standalone or in a combination to create a networked system of control for small or large venue and show situations.
The Hog software brings an exciting opportunity to work on an exciting product, with the ability to see and watch your work in action at entertainment venues around the world. Our team members partner closely with the product management team to shape the future of entertainment lighting. ETC has a vibrant, active community of users that team gets to engage with directly. ETC offers excellent benefits, competitive wages, and a dynamic, fun, and casual environment.
Ideal candidates will possess a minimum of Associate Degree or equivalent production experience. A background in technical show business is a must and we will consider all levels of experience.
We invite you to explore our website and YouTube channel for more information on the company, the Hog Family, and some of the amazing shows we support.
Representative Responsibilities
Gain knowledge on a specific product(s) within a product family
Develop Product Assurance Plans for a specific product(s)
Analyzes test cases and provides regular progress reports
Support the product development and maintenance release process through validation testing to assure the quality of the product
Execute test scenarios to uncover product design defects
Report product defects via defect tracking database, following defects to resolution
Acquire and maintain test equipment
Provide technical support to internal and external customers
Perform assigned project tasks under the supervision of more senior‑level Product Assurance Specialist
Participates in the ISO on the job training
With assistance provide task completion time estimates
Become familiar with tools and applications utilized within R&D
Become familiar with a specific Product family within R&D
Learn department and corporate policies, procedures and plans
Schedule and attend identified training classes
Performs other duties as assigned
Completes special projects and assignments in a positive and timely manner
Minimum Qualifications
Technical Diploma or Associates Degree in Electronics with 0 – 3 years of job related experience
Experience in a team environment
Demonstrates basic written/verbal skills
Listens/gives constructive feedback
Good group interaction skills
Participates as a team member, works effectively in a team environment
Ability to follow directions and project plans
Grasps technical concepts and asks for clarification and direction when needed
Demonstrates basic troubleshooting skills
Ability to execute pre‑written Product Assurance programs for a given Product
Understands and applies best practices for Product Assurance
#J-18808-Ljbffr
Product Assurance Specialist -Live Event Controls
Department:
R&D
Region:
South (US)
ETC, a global leader in entertainment and architectural lighting, currently has an opening for a Product Assurance Specialist (PAS) in the R&D Live Event Controls department onsite at our Austin, TX location!
We are seeking individuals that love to program lighting control consoles and have a passion for production‑grade, world‑class software that solves the real‑world challenges that push the envelope of what’s possible in live production. Our flagship console line, the Hog Family, can be found in concert venues, film studios, houses of worship, and touring‑shows of all levels.
As a PAS, you’ll work on the Hog Family platform, testing a variety of hardware platforms and features. The Hog Family of consoles can be run standalone or in a combination to create a networked system of control for small or large venue and show situations.
The Hog software brings an exciting opportunity to work on an exciting product, with the ability to see and watch your work in action at entertainment venues around the world. Our team members partner closely with the product management team to shape the future of entertainment lighting. ETC has a vibrant, active community of users that team gets to engage with directly. ETC offers excellent benefits, competitive wages, and a dynamic, fun, and casual environment.
Ideal candidates will possess a minimum of Associate Degree or equivalent production experience. A background in technical show business is a must and we will consider all levels of experience.
We invite you to explore our website and YouTube channel for more information on the company, the Hog Family, and some of the amazing shows we support.
Representative Responsibilities
Gain knowledge on a specific product(s) within a product family
Develop Product Assurance Plans for a specific product(s)
Analyzes test cases and provides regular progress reports
Support the product development and maintenance release process through validation testing to assure the quality of the product
Execute test scenarios to uncover product design defects
Report product defects via defect tracking database, following defects to resolution
Acquire and maintain test equipment
Provide technical support to internal and external customers
Perform assigned project tasks under the supervision of more senior‑level Product Assurance Specialist
Participates in the ISO on the job training
With assistance provide task completion time estimates
Become familiar with tools and applications utilized within R&D
Become familiar with a specific Product family within R&D
Learn department and corporate policies, procedures and plans
Schedule and attend identified training classes
Performs other duties as assigned
Completes special projects and assignments in a positive and timely manner
Minimum Qualifications
Technical Diploma or Associates Degree in Electronics with 0 – 3 years of job related experience
Experience in a team environment
Demonstrates basic written/verbal skills
Listens/gives constructive feedback
Good group interaction skills
Participates as a team member, works effectively in a team environment
Ability to follow directions and project plans
Grasps technical concepts and asks for clarification and direction when needed
Demonstrates basic troubleshooting skills
Ability to execute pre‑written Product Assurance programs for a given Product
Understands and applies best practices for Product Assurance
#J-18808-Ljbffr