Field Operations/Parking Lead (Parking Officer III)
San Diego State University, San Diego, CA, United States
Field Operations/Parking Lead (Parking Officer III)
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Job no:
557273
Work type:
Staff
Location:
San Diego
Categories:
Unit 7 - CSUEU - Clerical and Administrative Support Services, Probationary, Full Time, Safety, On-site (work in-person at business location)
Position Summary
San Diego State University is seeking a Field Operations Lead/Parking Lead to coordinate parking and traffic related functions and ensure the smooth, day‑to‑day operations of Transportation Services. Reporting to the Associate Director, this position plays a key role in leading enforcement representatives, student assistants, and operational activities that support the safety and efficiency of campus parking services.
Key Responsibilities
Team Leadership & Training:
Provide lead work, direction, and daily oversight for a team of Parking Enforcement Representatives and 12‑15 student assistants. Conduct training, update manuals, and provide lead work and team assignments to ensure operational objectives are met.
Field Operations:
Patrol campus on foot or by vehicle to enforce parking rules and regulations. Serve as a shift lead, respond to service calls, and maintain a visible presence across campus.
Student Field Assistant Program:
Assist with the administration, training, and direction of student participants, ensuring program effectiveness and professional development opportunities.
Special Events Coordination:
Lead and coordinate parking operations for special events, collaborating with campus personnel and external partners as needed.
Equipment & Inventory Management:
Maintain and manage operational equipment and inventory to support daily activities and special event operations.
Administrative Support:
Provide documentation, reporting, and operational updates to the Associate Director; contribute to the continuous improvement of department workflows.
Flexibility & Availability:
Work a variety of shifts, including nights, weekends, holidays, extended hours, and emergency callouts tied to special events or emergency campus needs.
Why Join Us?
Play a pivotal role in campus safety and parking operations at San Diego State University.
Develop leadership skills while overseeing both professional and student staff.
Gain hands‑on experience in event coordination, enforcement operations, and program administration.
Work in a dynamic environment that offers variety, challenge, and the opportunity to make a tangible impact.
Join a collaborative, supportive team dedicated to providing safe, efficient, and customer‑focused parking services.
Be part of San Diego State University’s Transportation Services team and help shape a safe and well‑managed campus environment for faculty, staff, students, and guests.
Position Information
Full‑time (1.0 time‑base), benefits eligible, permanent/probationary position.
Position is designated non‑exempt under FLSA and is eligible for overtime compensation.
Working hours are Monday through Friday, 2:00 p.m. to 10:30 p.m., and may vary based on operational needs. This schedule will begin after a 3‑month training period, during which the hours will be Monday through Friday, 8:00 a.m. to 4:30 p.m.
The individual hired into this role will work on campus at SDSU in San Diego.
Department Summary
Transportation Services delivers mobility services and transportation planning for the SDSU community, including parking, transit, micro‑mobility, car sharing, and vanpooling. Staff provide information and customer service for permits, citation appeals, and fleet vehicle driving certification, while managing vendor contracts and ensuring efficient, professional service delivery.
Education and Experience
High school diploma or equivalent; possession of a California Driver’s License; and 3 years of related experience.
Key Qualifications
Ability to lift up to 50 pounds with assistance, and ability to lift 30 pounds without assistance.
Repeatedly: sit, bend, walk for extended hours, stand, and have repetitive arm movements for long periods of time; exposure to car and flare fumes; and ability to tow equipment.
Working knowledge of applicable procedures and regulations related to parking and traffic control.
Ability to act and resolve parking and traffic problems.
Working knowledge of parking‑related equipment and technology.
Ability to write standard parking incident reports in a clear and concise manner.
Working knowledge of applicable radio systems.
Experience observing and recalling details and incidents, as well as detecting and responding appropriately to potentially hazardous situations.
One or more years of prior experience working in parking field operations relating to the enforcement of the California Vehicle Code and California Education Code preferred.
One or more years of experience working with parking enforcement automated systems (enforcement devices, mobile printers, sign printers, License Plate Readers, Pay Stations, mobile RIMS) preferred.
Bachelor’s Degree in Business, Leadership, Communications, Criminal Justice Administration, Public Administration, or a related field is preferred.
Experience leading and supervising event operations, including coordinating workflows among multiple vendor partners or similar, is preferred.
Licenses/Certifications Required
Valid California Driver’s License or the ability to obtain one within 10 days of hire.
Compensation and Benefits
Compensation
Salary is based on your experience, education, and qualifications, within the department’s budget and equity guidelines.
Initial step placement is not expected to exceed Step 11 ($4,853/month).
Salary step placement for internal applicants will follow the CSUEU Collective Bargaining Agreement.
CSU Classification Salary Range: $3,981-$5,800 per month (Step 1‑Step 20).
Future increases, including step advancements, are subject to contract negotiations.
Full Benefits Package Includes
Generous Time Off:
15 paid holidays, vacation, and sick leave.
Retirement:
CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the University of California system.
Health Coverage:
Medical, dental, and vision options at low or no cost.
Education Support:
CSU tuition fee waiver for employees and eligible dependents.
Optional Offerings:
FlexCash, life and disability insurance, legal and pet plans.
Campus & Community:
Access to the library, campus events, employee groups, and volunteer and social activities.
Equal Opportunity Statement
San Diego State University is an equal opportunity employer. All programs and activities are open and available to all irrespective of race, sex, color, ethnicity or national origin. The university complies with applicable civil rights laws and prohibits discrimination, harassment, and retaliation.
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Apply Now
Job no:
557273
Work type:
Staff
Location:
San Diego
Categories:
Unit 7 - CSUEU - Clerical and Administrative Support Services, Probationary, Full Time, Safety, On-site (work in-person at business location)
Position Summary
San Diego State University is seeking a Field Operations Lead/Parking Lead to coordinate parking and traffic related functions and ensure the smooth, day‑to‑day operations of Transportation Services. Reporting to the Associate Director, this position plays a key role in leading enforcement representatives, student assistants, and operational activities that support the safety and efficiency of campus parking services.
Key Responsibilities
Team Leadership & Training:
Provide lead work, direction, and daily oversight for a team of Parking Enforcement Representatives and 12‑15 student assistants. Conduct training, update manuals, and provide lead work and team assignments to ensure operational objectives are met.
Field Operations:
Patrol campus on foot or by vehicle to enforce parking rules and regulations. Serve as a shift lead, respond to service calls, and maintain a visible presence across campus.
Student Field Assistant Program:
Assist with the administration, training, and direction of student participants, ensuring program effectiveness and professional development opportunities.
Special Events Coordination:
Lead and coordinate parking operations for special events, collaborating with campus personnel and external partners as needed.
Equipment & Inventory Management:
Maintain and manage operational equipment and inventory to support daily activities and special event operations.
Administrative Support:
Provide documentation, reporting, and operational updates to the Associate Director; contribute to the continuous improvement of department workflows.
Flexibility & Availability:
Work a variety of shifts, including nights, weekends, holidays, extended hours, and emergency callouts tied to special events or emergency campus needs.
Why Join Us?
Play a pivotal role in campus safety and parking operations at San Diego State University.
Develop leadership skills while overseeing both professional and student staff.
Gain hands‑on experience in event coordination, enforcement operations, and program administration.
Work in a dynamic environment that offers variety, challenge, and the opportunity to make a tangible impact.
Join a collaborative, supportive team dedicated to providing safe, efficient, and customer‑focused parking services.
Be part of San Diego State University’s Transportation Services team and help shape a safe and well‑managed campus environment for faculty, staff, students, and guests.
Position Information
Full‑time (1.0 time‑base), benefits eligible, permanent/probationary position.
Position is designated non‑exempt under FLSA and is eligible for overtime compensation.
Working hours are Monday through Friday, 2:00 p.m. to 10:30 p.m., and may vary based on operational needs. This schedule will begin after a 3‑month training period, during which the hours will be Monday through Friday, 8:00 a.m. to 4:30 p.m.
The individual hired into this role will work on campus at SDSU in San Diego.
Department Summary
Transportation Services delivers mobility services and transportation planning for the SDSU community, including parking, transit, micro‑mobility, car sharing, and vanpooling. Staff provide information and customer service for permits, citation appeals, and fleet vehicle driving certification, while managing vendor contracts and ensuring efficient, professional service delivery.
Education and Experience
High school diploma or equivalent; possession of a California Driver’s License; and 3 years of related experience.
Key Qualifications
Ability to lift up to 50 pounds with assistance, and ability to lift 30 pounds without assistance.
Repeatedly: sit, bend, walk for extended hours, stand, and have repetitive arm movements for long periods of time; exposure to car and flare fumes; and ability to tow equipment.
Working knowledge of applicable procedures and regulations related to parking and traffic control.
Ability to act and resolve parking and traffic problems.
Working knowledge of parking‑related equipment and technology.
Ability to write standard parking incident reports in a clear and concise manner.
Working knowledge of applicable radio systems.
Experience observing and recalling details and incidents, as well as detecting and responding appropriately to potentially hazardous situations.
One or more years of prior experience working in parking field operations relating to the enforcement of the California Vehicle Code and California Education Code preferred.
One or more years of experience working with parking enforcement automated systems (enforcement devices, mobile printers, sign printers, License Plate Readers, Pay Stations, mobile RIMS) preferred.
Bachelor’s Degree in Business, Leadership, Communications, Criminal Justice Administration, Public Administration, or a related field is preferred.
Experience leading and supervising event operations, including coordinating workflows among multiple vendor partners or similar, is preferred.
Licenses/Certifications Required
Valid California Driver’s License or the ability to obtain one within 10 days of hire.
Compensation and Benefits
Compensation
Salary is based on your experience, education, and qualifications, within the department’s budget and equity guidelines.
Initial step placement is not expected to exceed Step 11 ($4,853/month).
Salary step placement for internal applicants will follow the CSUEU Collective Bargaining Agreement.
CSU Classification Salary Range: $3,981-$5,800 per month (Step 1‑Step 20).
Future increases, including step advancements, are subject to contract negotiations.
Full Benefits Package Includes
Generous Time Off:
15 paid holidays, vacation, and sick leave.
Retirement:
CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the University of California system.
Health Coverage:
Medical, dental, and vision options at low or no cost.
Education Support:
CSU tuition fee waiver for employees and eligible dependents.
Optional Offerings:
FlexCash, life and disability insurance, legal and pet plans.
Campus & Community:
Access to the library, campus events, employee groups, and volunteer and social activities.
Equal Opportunity Statement
San Diego State University is an equal opportunity employer. All programs and activities are open and available to all irrespective of race, sex, color, ethnicity or national origin. The university complies with applicable civil rights laws and prohibits discrimination, harassment, and retaliation.
#J-18808-Ljbffr