Client Operations Associate
Rockefeller Capital Management, Saratoga Springs, NY, United States
About Rockefeller Capital Management
Rockefeller Capital Management was established in 2018 as a leading independent financial advisory services firm. Originally founded in 1882 as the family office of John D. Rockefeller, the Firm has evolved to offer strategic advice to ultra- and high-net-worth individuals and families, institutions, and corporations from offices in 32 markets throughout the United States, as well as an office in London. The Firm oversees $203 billion in client assets as of March 31, 2026.
Position
A Private Advisor team within our Rockefeller Global Family Office business unit is seeking a motivated individual to join its growing team as a Client Operations Associate. The Client Operations Associate will work with our Private Advisor team members and will interact directly with high-net-worth clients. The ideal candidate operates with a high attention to detail, has strong communication, organization, time management and problem-solving skills, and initiative.
Responsibilities
Account opening and maintenance
Transferring assets and money movement
Completing investment subscription documents
Ensure all capital calls are processed timely across the team’s book of clients
Cash management and cash balance oversight
Assisting with client online access
Responding to account activity and statement inquiries
Administrative work as needed
Provide top quality service to clients and complete administration of client accounts
Handle operational aspects of client accounts including reporting on account holdings and investment performance, posting daily cash activity, and entering trade instructions
Process new accounts and account maintenance, by obtaining all necessary approvals and ensuring all client documentation is returned, completed and approved
Process all client cashiering requests (money market redemptions, wires, checks, journals, check deposits, etc.)
Prepare and maintain cash flow reports, including projections and reconciliations, using proprietary systems
Prepare client correspondence, obtain necessary management approvals, and transmit
Review daily activity and reconcile current client activity, funds transfers and previous day’s activity and trades against various clearing firm systems to ensure accuracy
Liase with other teams such as Operations, Technology, as well as external investment sponsors, to review daily processing of data in the relevant relationship accounts thus ensuring that reporting deliverables are accurate, complete, and timely.
Attend compliance and continuing education training sessions as required by regulatory agencies and the firm
Additional duties as assigned
Qualifications
0-2 years prior experience in financial operations, client service, or account administration.
Series 7 & 66 strongly preferred, and if not, willing to obtain.
BA/BS degree.
Skills
Strong interpersonal, communication, organizational, and client service skills
Detail-oriented with ability to prioritize and organize workflow
Experience with high-net-worth clients or private wealth management
Familiarity with alternative investments and partnership documentation preferred
Ability to work in a fast-paced, high intensity work environment as well as manage multiple tasks effectively with frequent interruptions
Strong Microsoft Office skills including Excel & PowerPoint
Experience with Tamarac and Addepar financial software a plus
Compensation Range
The anticipated base salary range for this role is $65,000 to $90,000. Base salary for the role will depend on several factors, including a candidate’s qualifications, skills, competencies, and experience, and may fall outside of the range shown. In addition, this role may be eligible for other variable compensation programs. Rockefeller Capital Management offers a comprehensive benefit package including health coverage, vacation time, paid leave, retirement plan, and more.
Disclosure
Rockefeller & Co. LLC, Rockefeller Financial LLC, Rockefeller Trust Company, N.A., The Rockefeller Trust Company (Delaware), Rockefeller Financial Services, Inc. and all other subsidiaries of Rockefeller Capital Management L.P. (individually and collectively, “Rockefeller”) is an equal opportunity employer and does not discriminate on the basis of race, religion, sex, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, military or veteran status, marital or partnership status, caregiver status, legally recognized disability, or any other basis protected by applicable federal, state or local law (“protected characteristics”).
Rockefeller Capital Management participates in the E-Verify program in certain locations, as required by law.
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Rockefeller Capital Management was established in 2018 as a leading independent financial advisory services firm. Originally founded in 1882 as the family office of John D. Rockefeller, the Firm has evolved to offer strategic advice to ultra- and high-net-worth individuals and families, institutions, and corporations from offices in 32 markets throughout the United States, as well as an office in London. The Firm oversees $203 billion in client assets as of March 31, 2026.
Position
A Private Advisor team within our Rockefeller Global Family Office business unit is seeking a motivated individual to join its growing team as a Client Operations Associate. The Client Operations Associate will work with our Private Advisor team members and will interact directly with high-net-worth clients. The ideal candidate operates with a high attention to detail, has strong communication, organization, time management and problem-solving skills, and initiative.
Responsibilities
Account opening and maintenance
Transferring assets and money movement
Completing investment subscription documents
Ensure all capital calls are processed timely across the team’s book of clients
Cash management and cash balance oversight
Assisting with client online access
Responding to account activity and statement inquiries
Administrative work as needed
Provide top quality service to clients and complete administration of client accounts
Handle operational aspects of client accounts including reporting on account holdings and investment performance, posting daily cash activity, and entering trade instructions
Process new accounts and account maintenance, by obtaining all necessary approvals and ensuring all client documentation is returned, completed and approved
Process all client cashiering requests (money market redemptions, wires, checks, journals, check deposits, etc.)
Prepare and maintain cash flow reports, including projections and reconciliations, using proprietary systems
Prepare client correspondence, obtain necessary management approvals, and transmit
Review daily activity and reconcile current client activity, funds transfers and previous day’s activity and trades against various clearing firm systems to ensure accuracy
Liase with other teams such as Operations, Technology, as well as external investment sponsors, to review daily processing of data in the relevant relationship accounts thus ensuring that reporting deliverables are accurate, complete, and timely.
Attend compliance and continuing education training sessions as required by regulatory agencies and the firm
Additional duties as assigned
Qualifications
0-2 years prior experience in financial operations, client service, or account administration.
Series 7 & 66 strongly preferred, and if not, willing to obtain.
BA/BS degree.
Skills
Strong interpersonal, communication, organizational, and client service skills
Detail-oriented with ability to prioritize and organize workflow
Experience with high-net-worth clients or private wealth management
Familiarity with alternative investments and partnership documentation preferred
Ability to work in a fast-paced, high intensity work environment as well as manage multiple tasks effectively with frequent interruptions
Strong Microsoft Office skills including Excel & PowerPoint
Experience with Tamarac and Addepar financial software a plus
Compensation Range
The anticipated base salary range for this role is $65,000 to $90,000. Base salary for the role will depend on several factors, including a candidate’s qualifications, skills, competencies, and experience, and may fall outside of the range shown. In addition, this role may be eligible for other variable compensation programs. Rockefeller Capital Management offers a comprehensive benefit package including health coverage, vacation time, paid leave, retirement plan, and more.
Disclosure
Rockefeller & Co. LLC, Rockefeller Financial LLC, Rockefeller Trust Company, N.A., The Rockefeller Trust Company (Delaware), Rockefeller Financial Services, Inc. and all other subsidiaries of Rockefeller Capital Management L.P. (individually and collectively, “Rockefeller”) is an equal opportunity employer and does not discriminate on the basis of race, religion, sex, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, military or veteran status, marital or partnership status, caregiver status, legally recognized disability, or any other basis protected by applicable federal, state or local law (“protected characteristics”).
Rockefeller Capital Management participates in the E-Verify program in certain locations, as required by law.
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