Deaf Program Assistant Manager (Fluency in American Sign Language (ASL) is requi
Medium, Edgewater, MD, United States
Assistant Deaf Program Manager
Responsibilities
Program & Recovery Support
Maintain familiarity with all pertinent information for individuals on assigned caseloads, including diagnoses, psychiatric and medical history, treatment plans, medications, and identified needs.
Assist persons served with identifying and pursuing individualized recovery goals using a person‑centered approach. Assess stages of change and implement appropriate, culturally competent interventions.
Provide daily living skills support, including ADLs, money management, diet coaching, shopping, cleaning, transportation, and life skills instruction.
Practice and model
Recovery Model principles
in all interactions.
Ensure communication access for all persons served through appropriate modalities (e.g., ASL, visual supports, assistive technology).
Program Leadership & Supervision
Provide supervision and leadership coverage in the absence of the Program Manager. Ensure adequate staffing coverage, including emergency and on‑call needs.
Direct daily staff activities and provide ongoing coaching and support.
Review timesheets for accuracy and compliance with overtime policies.
Facilitate team meetings and ensure dissemination of meeting minutes.
Support staff in developing effective communication strategies with Deaf individuals.
Residential & Operational Oversight
Oversee the safety, cleanliness, and overall condition of residential homes.
Coordinate maintenance requests and ensure timely follow‑up.
Identify and report unsafe or unfit living conditions.
Ensure the environment is visually accessible and supportive of Deaf culture (e.g., lighting, visual alerts, communication systems).
Coordinate psychiatric and medical care with nurses, providers, pharmacies, and interdisciplinary team members.
Monitor medication administration in accordance with agency protocols.
Review medication supply and inspect storage areas for compliance.
Communicate any medication concerns or discrepancies to nursing staff and the Program Manager.
Ensure effective communication between Deaf persons served and healthcare providers, including arranging qualified interpreters when needed.
Admissions, Transitions & Crisis Intervention
Assist with referrals, admissions, move‑ins, and discharges.
Ensure residences are prepared and accessible for incoming persons served.
Identify early warning signs of psychiatric or medical decompensation.
Utilize crisis intervention and de‑escalation techniques that are effective and appropriate for Deaf individuals.
Differentiate between situational stressors and symptom exacerbation.
Support smooth transitions across levels of care with clear communication and coordination.
Qualifications
Fluency in American Sign Language (ASL) is required.
Bachelor’s degree in Human Services, Psychology, Social Work, or a related field from an accredited institution, or equivalent relevant experience.
Minimum of one (1) year of experience in mental health or psychosocial rehabilitation with individuals with co‑occurring mental health and substance use disorders.
Knowledge of Recovery Model principles and trauma‑informed care.
Demonstrated leadership, organizational, and crisis management skills.
Work Schedule
Full‑time position with flexible scheduling based on program needs. Schedule may include days, evenings, weekends, and on‑call responsibilities to support program operations and provide leadership coverage. Required travel between various locations.
Salary: $21 - $21 per hour.
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Responsibilities
Program & Recovery Support
Maintain familiarity with all pertinent information for individuals on assigned caseloads, including diagnoses, psychiatric and medical history, treatment plans, medications, and identified needs.
Assist persons served with identifying and pursuing individualized recovery goals using a person‑centered approach. Assess stages of change and implement appropriate, culturally competent interventions.
Provide daily living skills support, including ADLs, money management, diet coaching, shopping, cleaning, transportation, and life skills instruction.
Practice and model
Recovery Model principles
in all interactions.
Ensure communication access for all persons served through appropriate modalities (e.g., ASL, visual supports, assistive technology).
Program Leadership & Supervision
Provide supervision and leadership coverage in the absence of the Program Manager. Ensure adequate staffing coverage, including emergency and on‑call needs.
Direct daily staff activities and provide ongoing coaching and support.
Review timesheets for accuracy and compliance with overtime policies.
Facilitate team meetings and ensure dissemination of meeting minutes.
Support staff in developing effective communication strategies with Deaf individuals.
Residential & Operational Oversight
Oversee the safety, cleanliness, and overall condition of residential homes.
Coordinate maintenance requests and ensure timely follow‑up.
Identify and report unsafe or unfit living conditions.
Ensure the environment is visually accessible and supportive of Deaf culture (e.g., lighting, visual alerts, communication systems).
Coordinate psychiatric and medical care with nurses, providers, pharmacies, and interdisciplinary team members.
Monitor medication administration in accordance with agency protocols.
Review medication supply and inspect storage areas for compliance.
Communicate any medication concerns or discrepancies to nursing staff and the Program Manager.
Ensure effective communication between Deaf persons served and healthcare providers, including arranging qualified interpreters when needed.
Admissions, Transitions & Crisis Intervention
Assist with referrals, admissions, move‑ins, and discharges.
Ensure residences are prepared and accessible for incoming persons served.
Identify early warning signs of psychiatric or medical decompensation.
Utilize crisis intervention and de‑escalation techniques that are effective and appropriate for Deaf individuals.
Differentiate between situational stressors and symptom exacerbation.
Support smooth transitions across levels of care with clear communication and coordination.
Qualifications
Fluency in American Sign Language (ASL) is required.
Bachelor’s degree in Human Services, Psychology, Social Work, or a related field from an accredited institution, or equivalent relevant experience.
Minimum of one (1) year of experience in mental health or psychosocial rehabilitation with individuals with co‑occurring mental health and substance use disorders.
Knowledge of Recovery Model principles and trauma‑informed care.
Demonstrated leadership, organizational, and crisis management skills.
Work Schedule
Full‑time position with flexible scheduling based on program needs. Schedule may include days, evenings, weekends, and on‑call responsibilities to support program operations and provide leadership coverage. Required travel between various locations.
Salary: $21 - $21 per hour.
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