Education Coordinator
Callaway Gardens Resort, Inc., Pine Mountain, GA, United States
Responsibilities
Provide administrative support by answering and returning phone calls and emails to resolve inquiries made by external affiliates and other departments within Callaway Resort & Gardens
Serve as the primary point of contact for various representatives, including school group affiliates
Generate daily activity schedules for visiting groups
Be onsite and present in person to guide scheduled groups through scheduled experiences
Communicate with internal departments to ensure scheduling of activities aligns with departmental operations and programming schedules
Coordinate with the Accounting Department to ensure timely completion of financial transactions to and from external affiliates
Communicate with the Marketing Team to ensure education programming, workshops, events, and any other activities are appropriately advertised on company webpages and social media
Keep accurate and up‑to‑date records in all software used by Callaway Resort & Gardens
Work with the Discovery Center Manager to develop and aid in the implementation of new workshop opportunities, guest engagement activities, and other education experiences
Communicate and coordinate with the Manager to arrange participation in community outreach opportunities
Attend all required program staff meetings and trainings
Wear issued uniform and adhere to dress code
Communicate effectively, warmly, honestly, and respectfully with all hosts and guests
Perform all other duties as specified during staff training and onboarding
Management reserves the right to change and/or add to these duties at any time.
Qualifications
Must be 16 years of age or older and have a valid driver's license.
Must be able to work a flexible schedule to include weekends and holidays.
Must be able to work effectively with children and adults, as well as people of all ages and abilities.
Completion of a background check and a valid driver’s license.
Must be able to stand for long periods of time and work outside in extreme weather conditions such as heat, cold, rain, and wind.
Must be able to lift at least 25 lbs.
A passion for cleaning and customer service.
Skills
Project Callaway’s wholesome image by being genuinely friendly and caring and by taking pride in work.
Put safety first while ensuring guests receive a memorable experience.
Be self‑motivated and disciplined.
Prioritize and complete work assignments on a timely basis.
Maintain strict confidentiality and judgment regarding privileged information.
Show willingness to constantly improve.
Maintain a professional appearance with good personal hygiene.
Promote and support a team work environment by cooperating, helping co‑workers, and working across various departments.
Adapt easily to changes.
Enjoy a fast‑paced, dynamic environment.
Show appreciation to others.
Be sensitive to the needs of guests and feel empowered to take action to meet those needs within company guidelines.
Be self‑supervised and disciplined to prioritize and complete workload on a timely basis.
Identify and resolve problems in a timely manner, develop alternative solutions, and work well in group problem‑solving situations.
Exhibit objectivity and openness to others’ views, give and welcome feedback, put the success of teams above own interests, and inspire trust of others.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Provide administrative support by answering and returning phone calls and emails to resolve inquiries made by external affiliates and other departments within Callaway Resort & Gardens
Serve as the primary point of contact for various representatives, including school group affiliates
Generate daily activity schedules for visiting groups
Be onsite and present in person to guide scheduled groups through scheduled experiences
Communicate with internal departments to ensure scheduling of activities aligns with departmental operations and programming schedules
Coordinate with the Accounting Department to ensure timely completion of financial transactions to and from external affiliates
Communicate with the Marketing Team to ensure education programming, workshops, events, and any other activities are appropriately advertised on company webpages and social media
Keep accurate and up‑to‑date records in all software used by Callaway Resort & Gardens
Work with the Discovery Center Manager to develop and aid in the implementation of new workshop opportunities, guest engagement activities, and other education experiences
Communicate and coordinate with the Manager to arrange participation in community outreach opportunities
Attend all required program staff meetings and trainings
Wear issued uniform and adhere to dress code
Communicate effectively, warmly, honestly, and respectfully with all hosts and guests
Perform all other duties as specified during staff training and onboarding
Management reserves the right to change and/or add to these duties at any time.
Qualifications
Must be 16 years of age or older and have a valid driver's license.
Must be able to work a flexible schedule to include weekends and holidays.
Must be able to work effectively with children and adults, as well as people of all ages and abilities.
Completion of a background check and a valid driver’s license.
Must be able to stand for long periods of time and work outside in extreme weather conditions such as heat, cold, rain, and wind.
Must be able to lift at least 25 lbs.
A passion for cleaning and customer service.
Skills
Project Callaway’s wholesome image by being genuinely friendly and caring and by taking pride in work.
Put safety first while ensuring guests receive a memorable experience.
Be self‑motivated and disciplined.
Prioritize and complete work assignments on a timely basis.
Maintain strict confidentiality and judgment regarding privileged information.
Show willingness to constantly improve.
Maintain a professional appearance with good personal hygiene.
Promote and support a team work environment by cooperating, helping co‑workers, and working across various departments.
Adapt easily to changes.
Enjoy a fast‑paced, dynamic environment.
Show appreciation to others.
Be sensitive to the needs of guests and feel empowered to take action to meet those needs within company guidelines.
Be self‑supervised and disciplined to prioritize and complete workload on a timely basis.
Identify and resolve problems in a timely manner, develop alternative solutions, and work well in group problem‑solving situations.
Exhibit objectivity and openness to others’ views, give and welcome feedback, put the success of teams above own interests, and inspire trust of others.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr