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Front Desk I

Target Hospitality Corp, Granite Heights, WI, United States


Scope: Responsible for guest services and supporting management in the general operation of the assigned facility.

Primary Responsibilities

Accountable and responsible for maintaining a safety culture (following all SOP’s, JSA’s, policies and procedures) as set out by Target Hospitality

Greet all incoming guests and employees courteously and professionally

Check in arrivals utilizing designated systems

Accept payments and process transactions

Enter all registration information of guests, process reports, and work with computer programs to collect/record information

Perform all required filing and data entry as required by manager

Answer incoming calls in a friendly, pleasant manner

Receive, check, and re-direct all incoming faxes and electronic mail

Prepare correspondence for pick up – this to include, packages and mail per postal requirements

Exceed our guests needs by providing world- class customer service

Attend safety meetings and participate in Target Hospitality emergency response procedures

Additional duties may be assigned by supervisor or manager

Physical Demands

Sit for long periods of time (up to 12 hours or more) with scheduled breaks

Short and long-distance walking required

Use of stairs and step stools

Occasional use of force when pushing/pulling carts that weigh on average 50lbs

Must be able to crouch, bend neck, back and torso from waist to floor, and must be able to twist from left to right and right to left

Occasionally lift an average weight of 25lbs with a maximum of 50lbs, on occasion where weights may exceed 50lbs the assistance of another person or a lifting aid is mandatory

Perform repetitive movements at the wrist including side to side/up or down and multiple grasps

Manual dexterity with the ability to type and use 10-key

Working Conditions and Environment

Ability to hear and understand verbal instruction as well as other sounds such as safety alarms/ signals

Ability to communicate effectively; written and orally in English

Must be able to see without impairment for inspection purposes and ability to read small text such as product warning labels

Exposure to extreme hot and cold environments

Ability to work with a rotational schedule (6 weeks on and 2 weeks off, or as per manager’s discretion/ business needs)

Ability to work safely and navigate within small/ close quarters and congested areas

Occasional exposure to elevated noise and surroundings

Candidate Qualifications:

1+ year administrative experience or equivalent – preferably in a remote camp or hotel/hospitality industry or equivalent

Ability and willingness to travel/work long rotations

Ability to read and write in English

Experience and proficiency with Microsoft - word, excel, power point and outlook programs

First aid certification is an asset

Work within a team environment

Must be able to work effectively and efficiently with or without supervision

Strong prioritization and time management skills

Must be able to pass a background check and urinalysis

Must provide own transportation to and from the facility

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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