Advanced Practice Manager - Geyer Rd
Mercy, Saint Louis, MO, United States
Find your calling at Mercy!
The Advanced Practice Manager plays a critical leadership role in ensuring the efficient, compliant, and patient‑centered operation of a physician practice. This position oversees administrative, operational, and financial functions while leading caregivers to deliver an exceptional patient experience. The Advanced Practice Manager partners closely with physicians, Advanced Practice Providers (APPs), and organizational leaders to support growth, productivity, and value‑based outcomes.
Position Details:
Advanced Practice Manager
Primary Care - Full time
Location:
S Geyer Rd STL 63127
Minimum Qualifications
Education
High school diploma or equivalent
Relevant education may be considered in lieu of experience
Experience
Minimum of 3 years of healthcare or supervisory experience
Skills, Knowledge, & Abilities
Leadership:
Ability to inspire, coach, and motivate teams
Problem Solving:
Proactive identification of challenges and implementation of solutions
Communication:
Clear, concise verbal and written communication skills
Collaboration:
Strong ability to work across multidisciplinary teams
Time Management:
Ability to prioritize competing demands effectively
Adaptability:
Flexibility in a fast‑paced, changing environment
Preferred Qualifications
Education
Bachelor’s degree
Scope of Responsibility
The scope and complexity of this role may vary based on factors including, but not limited to:
Size and complexity of provider panel
Span of control for direct and indirect reports
Number, location, and geographic distribution of practice site(s)
Practice leadership structure and operational needs
Key Responsibilities
Leadership & Caregiver Management
Lead, coach, and supervise caregivers to support high-quality patient care, engagement, and outcomes
Recruit, select, onboard, and train support staff
Coordinate role-based education and practice-level orientation
Monitor staffing performance, coverage, and workflow effectiveness
Complete and deliver annual performance evaluations
Develop and implement caregiver engagement and retention strategies
Patient Experience & Access
Lead patient experience initiatives, including service recovery efforts
Manage provider templates and staffing models to ensure timely patient access
Coordinate scheduling processes to align patient demand with clinical capacity
Provider & Team Collaboration
Communicate regularly with physicians, APPs, and caregivers
Connect providers and staff with training, peer support, tools, and resources
Collaborate with providers and leadership to achieve growth, productivity, and value-based care goals
Operations & Compliance
Ensure consistent implementation of operational standards and workflows
Educate staff and enforce compliance with policies, procedures, and regulatory requirements
Coordinate with Facilities Management to maintain a clean, safe, and efficient clinical environment
Oversee timely completion of departmental work queues (e.g., GFE, referrals, follow-ups)
Financial & Performance Management
Monitor and manage department financial performance, including visit volumes, prior authorizations, and insurance denials
Analyze key performance indicators to identify improvement opportunities
Implement operational and financial solutions to drive efficiency and outcomes
Support leadership in performance measurement, goal attainment, and strategic initiatives
Technology & Innovation
Deploy EHR and technology solutions to improve workflow efficiency, accuracy, and patient outcomes
Perform additional duties as assigned
Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters.
At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion.
As we grow, you'll grow with us.
The Advanced Practice Manager plays a critical leadership role in ensuring the efficient, compliant, and patient‑centered operation of a physician practice. This position oversees administrative, operational, and financial functions while leading caregivers to deliver an exceptional patient experience. The Advanced Practice Manager partners closely with physicians, Advanced Practice Providers (APPs), and organizational leaders to support growth, productivity, and value‑based outcomes.
Position Details:
Advanced Practice Manager
Primary Care - Full time
Location:
S Geyer Rd STL 63127
Minimum Qualifications
Education
High school diploma or equivalent
Relevant education may be considered in lieu of experience
Experience
Minimum of 3 years of healthcare or supervisory experience
Skills, Knowledge, & Abilities
Leadership:
Ability to inspire, coach, and motivate teams
Problem Solving:
Proactive identification of challenges and implementation of solutions
Communication:
Clear, concise verbal and written communication skills
Collaboration:
Strong ability to work across multidisciplinary teams
Time Management:
Ability to prioritize competing demands effectively
Adaptability:
Flexibility in a fast‑paced, changing environment
Preferred Qualifications
Education
Bachelor’s degree
Scope of Responsibility
The scope and complexity of this role may vary based on factors including, but not limited to:
Size and complexity of provider panel
Span of control for direct and indirect reports
Number, location, and geographic distribution of practice site(s)
Practice leadership structure and operational needs
Key Responsibilities
Leadership & Caregiver Management
Lead, coach, and supervise caregivers to support high-quality patient care, engagement, and outcomes
Recruit, select, onboard, and train support staff
Coordinate role-based education and practice-level orientation
Monitor staffing performance, coverage, and workflow effectiveness
Complete and deliver annual performance evaluations
Develop and implement caregiver engagement and retention strategies
Patient Experience & Access
Lead patient experience initiatives, including service recovery efforts
Manage provider templates and staffing models to ensure timely patient access
Coordinate scheduling processes to align patient demand with clinical capacity
Provider & Team Collaboration
Communicate regularly with physicians, APPs, and caregivers
Connect providers and staff with training, peer support, tools, and resources
Collaborate with providers and leadership to achieve growth, productivity, and value-based care goals
Operations & Compliance
Ensure consistent implementation of operational standards and workflows
Educate staff and enforce compliance with policies, procedures, and regulatory requirements
Coordinate with Facilities Management to maintain a clean, safe, and efficient clinical environment
Oversee timely completion of departmental work queues (e.g., GFE, referrals, follow-ups)
Financial & Performance Management
Monitor and manage department financial performance, including visit volumes, prior authorizations, and insurance denials
Analyze key performance indicators to identify improvement opportunities
Implement operational and financial solutions to drive efficiency and outcomes
Support leadership in performance measurement, goal attainment, and strategic initiatives
Technology & Innovation
Deploy EHR and technology solutions to improve workflow efficiency, accuracy, and patient outcomes
Perform additional duties as assigned
Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters.
At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion.
As we grow, you'll grow with us.