Student Intern - IS
Tucson Medical Center, Tucson, AZ, United States
Student Intern - IS
Job Category: Information Technology
Schedule: Full time
Shift: 1 - Day Shift
SUMMARY
The IS Intern will support day-to-day technology operations while gaining hands‑on experience in a professional IT environment. This short‑term internship is designed to expose students or early‑career candidates to core IS functions including technical support, infrastructure, systems administration, and customer service. The intern will work closely with IS staff on assigned tasks and projects while developing foundational technical and workplace skills.
ESSENTIAL FUNCTIONS
Assist IS staff with daily operational tasks and technical support requests
Provide basic troubleshooting for hardware, software, and peripheral issues
Support workstation setup, imaging, deployment, and inventory tracking
Assist with documentation of processes, procedures, and system configurations
Support routine maintenance activities (patching, updates, cable management, etc.)
Participate in small projects or initiatives as assigned
Follow IS security, privacy, and acceptable‑use policies at all times
Adhere to TMCH organizational and department‑specific safety, confidentiality, values, policies and standards
Perform related duties assigned
Learning Objectives
Gain exposure to enterprise IT environments and service management practices
Learn basic troubleshooting techniques and customer support skills
Understand IT infrastructure components (endpoints, networks, applications)
Develop professional communication and teamwork skills
MINIMUM QUALIFICATIONS
EDUCATION
Currently enrolled in, or recently completed, a program in information technology, computer science, or a related field
Basic understanding of computer hardware, operating systems, and common applications
Strong willingness to learn and take direction
Good communication and organizational skills
Candidate must be in their Sophomore or Junior year
PREFERRED QUALIFICATIONS
Familiarity with Windows operating systems
Basic knowledge of networking, Active Directory, or Microsoft 365
Previous coursework or lab experience in IT or technology support
EXPERIENCE
None required
Previous coursework or lab experience in IT or technology support preferred
Work Schedule & Location
Temporary internship lasting 5 consecutive weeks
Schedule and hours determined based on departmental needs
On‑site presence may be required
LICENSURE OR CERTIFICATION
None required
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of administrative support task management functions
Basic knowledge of computer hardware, operating systems, and common applications
Skill in organizing tasks and paying attention to detail
Ability to complete routine reports and correspondence
Ability to listen and accurately interpret others’ communication or instructions to take appropriate action
Ability to speak effectively before groups of customers or employees of organization
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
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Job Category: Information Technology
Schedule: Full time
Shift: 1 - Day Shift
SUMMARY
The IS Intern will support day-to-day technology operations while gaining hands‑on experience in a professional IT environment. This short‑term internship is designed to expose students or early‑career candidates to core IS functions including technical support, infrastructure, systems administration, and customer service. The intern will work closely with IS staff on assigned tasks and projects while developing foundational technical and workplace skills.
ESSENTIAL FUNCTIONS
Assist IS staff with daily operational tasks and technical support requests
Provide basic troubleshooting for hardware, software, and peripheral issues
Support workstation setup, imaging, deployment, and inventory tracking
Assist with documentation of processes, procedures, and system configurations
Support routine maintenance activities (patching, updates, cable management, etc.)
Participate in small projects or initiatives as assigned
Follow IS security, privacy, and acceptable‑use policies at all times
Adhere to TMCH organizational and department‑specific safety, confidentiality, values, policies and standards
Perform related duties assigned
Learning Objectives
Gain exposure to enterprise IT environments and service management practices
Learn basic troubleshooting techniques and customer support skills
Understand IT infrastructure components (endpoints, networks, applications)
Develop professional communication and teamwork skills
MINIMUM QUALIFICATIONS
EDUCATION
Currently enrolled in, or recently completed, a program in information technology, computer science, or a related field
Basic understanding of computer hardware, operating systems, and common applications
Strong willingness to learn and take direction
Good communication and organizational skills
Candidate must be in their Sophomore or Junior year
PREFERRED QUALIFICATIONS
Familiarity with Windows operating systems
Basic knowledge of networking, Active Directory, or Microsoft 365
Previous coursework or lab experience in IT or technology support
EXPERIENCE
None required
Previous coursework or lab experience in IT or technology support preferred
Work Schedule & Location
Temporary internship lasting 5 consecutive weeks
Schedule and hours determined based on departmental needs
On‑site presence may be required
LICENSURE OR CERTIFICATION
None required
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of administrative support task management functions
Basic knowledge of computer hardware, operating systems, and common applications
Skill in organizing tasks and paying attention to detail
Ability to complete routine reports and correspondence
Ability to listen and accurately interpret others’ communication or instructions to take appropriate action
Ability to speak effectively before groups of customers or employees of organization
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
#J-18808-Ljbffr