Onsite IT Support Analyst - Tier 2 & AV/VC

Novalink Solutions seeks a Customer Support Analyst in Tallahassee, FL, to provide comprehensive technical support. Ideal candidates have a Bachelor or Associate degree in Computer Science or related field and one year of relevant experience. Responsibilities include assisting clients with software and hardware issues, troubleshooting, and maintaining documentation for problem resolutions. This is a full-time onsite role, emphasizing effective communication and customer service skills. Join a dedicated team to enhance client satisfaction and resolve technical inquiries.
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