Lia Infiniti Latham - Automotive Dispatcher
The Lia Group, Latham, NY, United States
Lia Infiniti Latham is seeking an experienced Automotive Dispatcher to join our team.
Compensation Range:
$50K - $65K based on production and knowledge
Sign On Bonus:
N/A
Requirements
Must hold a high school diploma or equivalent
Excellent customer service skills
Basic Computer skills
Positive, friendly attitude, along with a customer service mentality
Enjoy working in a fast-paced environment
Excellent verbal and written communication skills
Must have a clean and valid driver's license
Key Responsibilities
Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
Write internal work
Dispatch
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Ensures that the daily inventory of technicians' time is consistently sold to service customers.
Distribute work between technicians efficiently
Benefits
Medical, Dental and Vision
401K Plan with Employer Match
Continued education, manufacturer hands-on and web-based training
Paid Time OffPaid Weekly
An employer funded Life Insurance Plan
Discounts on services and parts
Employee vehicle purchase plans
Company provided uniforms
#J-18808-Ljbffr
Compensation Range:
$50K - $65K based on production and knowledge
Sign On Bonus:
N/A
Requirements
Must hold a high school diploma or equivalent
Excellent customer service skills
Basic Computer skills
Positive, friendly attitude, along with a customer service mentality
Enjoy working in a fast-paced environment
Excellent verbal and written communication skills
Must have a clean and valid driver's license
Key Responsibilities
Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
Write internal work
Dispatch
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Ensures that the daily inventory of technicians' time is consistently sold to service customers.
Distribute work between technicians efficiently
Benefits
Medical, Dental and Vision
401K Plan with Employer Match
Continued education, manufacturer hands-on and web-based training
Paid Time OffPaid Weekly
An employer funded Life Insurance Plan
Discounts on services and parts
Employee vehicle purchase plans
Company provided uniforms
#J-18808-Ljbffr