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Patient Service Representative

Baystate Health, Springfield, MA, United States


Position Overview
Full-time Patient Service Representative in the General Surgery team at Baystate Health, Springfield, MA.

Key Responsibilities
Patient Service Representatives perform a variety of tasks throughout the day, including greeting patients, checking in and out, requesting copays, verifying insurance, answering telephones, and faxing medical documents.

Schedule

Full-time, 40 hours a week

Monday through Friday, 8–5pm

Location

3300 Main St.

Springfield, MA

Qualifications

High School Diploma or GED (required)

At least 6 months experience in a medical office setting (preferred)

Great interpersonal skills; must be able to work in a fast-paced environment

Knowledge of medical terminology, keyboard, Microsoft Office, scheduling systems, medical records (electronic and paper), billing, basic math, language, reading and writing, customer service

Education
GED or HiSET (required)

Compensation & Benefits

Competitive base pay range: $17.98 – $22.99 – $29.82 per hour

Excellent compensation and high-quality, low-cost medical, dental and vision insurance

Generous PTO (up to 25 days in the first year, with scheduled earned increases)

Continuing education support and reimbursement

Farm Share Memberships

403(b) retirement company match and annual company contribution increase based on years of service

Free money coach advice from a certified professional

Wellbeing programs covering mental, physical, and financial health

Pet, home, auto and personal insurance

Life insurance

Reimbursement for wellbeing activities such as gym membership, equipment, personal trainer, massage, etc.

Equal Employment Opportunity
Equal Employment Opportunity Employer.

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