EMS Instructor
Wake County, Raleigh, NC, United States
What You'll Be Doing
The EMS Training Instructor is primarily responsible for the delivery of instructional content to support the overall educational mission of the Wake County Emergency Medical Services (EMS) department. The EMS Training Instructor will provide support for training, continuing education and re‑credentialing for all providers within the Wake County EMS System. This support of training and education will include direct delivery of education through traditional and non‑traditional methods, evaluating program effectiveness, maintaining accurate records, analyzing data and research, and assisting the EMS Supervisors‑Training (i.e. Training Chiefs). The EMS Training Instructor should be fully capable of effectively delivering a variety of content to a diverse population of students ranging in age, experience, background, and learning styles. The EMS Training Instructor will need to have strong interpersonal skills, problem solving skills and self‑initiative.
Understand and practice our mission statement of Prompt, Compassionate and Clinically Excellent Care
Deliver instruction and train employees, students, faculty and partners by providing information, including appropriate procedures, practices and/or the operation of equipment
Evaluate system needs through review of education requirements, student feedback and clinical research
Administer education programs and activities to include managing resources, time and students
Grade student work
Counsel students regarding progresses and mentor students
Use formative and summative assessment techniques to improve learning
Evaluate student performance through direct observation and review of performance reports
Enforce policies, protocols and standards
Effectively and respectfully communicate to individuals and groups in both written and verbal form as it relates to education, training and re‑credentialing
Develop and strengthen relationships through communication with external and internal partners and customers regarding education and training
Effectively utilize software and hardware for instructional purposes to include biomedical equipment, simulation tools and audio‑visual equipment
Other Responsibilities
Participate in community outreach and public events
Participate in various department specific committees
Staff the Emergency Operations Center or support departmental and county response to unusual events
The Basics (Required Education and Experience)
Associate's degree
No specific experience required
Certification as a North Carolina Emergency Medical Technician Paramedic
NC Office of EMS (NCOEMS) Level 1 Instructor credential or the ability to obtain within six months of hire
EMS Instructor Methodology or National Association of EMS Educators Level 1 course or be able to obtain within six months
Valid Driver’s License and “safe” driving record
Equivalent education and experience are accepted
Beyond the Basics (Preferred Education and Experience)
NCOEMS Level 1 Instructor credential
One year of experience instructing emergency medical services
How Will We Know You're 'The One'
Ability to select and use training and instructional methods and procedures appropriate for the situation
Ability to demonstrate excellence in critical thinking, communication and conflict resolution
Ability to demonstrate a commitment to internal and external customer service and excellence during all communications
Ability to effectively send, receive and respond to requests while maintaining a high level of confidentiality
Attention to detail, project and time management skills and the ability to manage multiple priorities
Ability to maintain knowledge of Wake County EMS System treatment protocols and procedures and Wake County EMS operating guidelines
Ability to remain familiar with emergency and prehospital medical care
Ability to communicate with others including a variety of cultures, backgrounds, ages, and education levels to convey information effectively
Excellent professional presentation skills
About This Position
Location:
Emergency Services Education, Raleigh, NC 27610
Employment Type:
Regular
Work Schedule:
Mon - Fri with availability during evenings, weekends, and holidays as needed.
Hiring Range:
35.86 - 46.61
Market Range:
35.86 - 57.37
Equal Opportunity Statement
Wake County provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetics.
Background Check Statement
Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.
Emergency Service Worker Statement
In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
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The EMS Training Instructor is primarily responsible for the delivery of instructional content to support the overall educational mission of the Wake County Emergency Medical Services (EMS) department. The EMS Training Instructor will provide support for training, continuing education and re‑credentialing for all providers within the Wake County EMS System. This support of training and education will include direct delivery of education through traditional and non‑traditional methods, evaluating program effectiveness, maintaining accurate records, analyzing data and research, and assisting the EMS Supervisors‑Training (i.e. Training Chiefs). The EMS Training Instructor should be fully capable of effectively delivering a variety of content to a diverse population of students ranging in age, experience, background, and learning styles. The EMS Training Instructor will need to have strong interpersonal skills, problem solving skills and self‑initiative.
Understand and practice our mission statement of Prompt, Compassionate and Clinically Excellent Care
Deliver instruction and train employees, students, faculty and partners by providing information, including appropriate procedures, practices and/or the operation of equipment
Evaluate system needs through review of education requirements, student feedback and clinical research
Administer education programs and activities to include managing resources, time and students
Grade student work
Counsel students regarding progresses and mentor students
Use formative and summative assessment techniques to improve learning
Evaluate student performance through direct observation and review of performance reports
Enforce policies, protocols and standards
Effectively and respectfully communicate to individuals and groups in both written and verbal form as it relates to education, training and re‑credentialing
Develop and strengthen relationships through communication with external and internal partners and customers regarding education and training
Effectively utilize software and hardware for instructional purposes to include biomedical equipment, simulation tools and audio‑visual equipment
Other Responsibilities
Participate in community outreach and public events
Participate in various department specific committees
Staff the Emergency Operations Center or support departmental and county response to unusual events
The Basics (Required Education and Experience)
Associate's degree
No specific experience required
Certification as a North Carolina Emergency Medical Technician Paramedic
NC Office of EMS (NCOEMS) Level 1 Instructor credential or the ability to obtain within six months of hire
EMS Instructor Methodology or National Association of EMS Educators Level 1 course or be able to obtain within six months
Valid Driver’s License and “safe” driving record
Equivalent education and experience are accepted
Beyond the Basics (Preferred Education and Experience)
NCOEMS Level 1 Instructor credential
One year of experience instructing emergency medical services
How Will We Know You're 'The One'
Ability to select and use training and instructional methods and procedures appropriate for the situation
Ability to demonstrate excellence in critical thinking, communication and conflict resolution
Ability to demonstrate a commitment to internal and external customer service and excellence during all communications
Ability to effectively send, receive and respond to requests while maintaining a high level of confidentiality
Attention to detail, project and time management skills and the ability to manage multiple priorities
Ability to maintain knowledge of Wake County EMS System treatment protocols and procedures and Wake County EMS operating guidelines
Ability to remain familiar with emergency and prehospital medical care
Ability to communicate with others including a variety of cultures, backgrounds, ages, and education levels to convey information effectively
Excellent professional presentation skills
About This Position
Location:
Emergency Services Education, Raleigh, NC 27610
Employment Type:
Regular
Work Schedule:
Mon - Fri with availability during evenings, weekends, and holidays as needed.
Hiring Range:
35.86 - 46.61
Market Range:
35.86 - 57.37
Equal Opportunity Statement
Wake County provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetics.
Background Check Statement
Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.
Emergency Service Worker Statement
In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
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