
Back of House Team Leader
Workstream, New Bern, NC, United States
At Chick-fil-A New Bern, our vision is to
nourish, serve, transform our team and community . We'd love to have you help us do that!
Position Type
Full-time and Part-time
Our Benefits Include
A fun work environment where you can positively influence others
Flexible scheduling (and closed on Sundays)
Learning first‑hand from an experienced Operator and Restaurant Leaders
Intentional growth and development to help you reach your professional goals
Scholarship opportunities
Competitive pay
Team Leader Responsibilities
Participating operationally in day‑to‑day activities in high‑volume, fast‑paced Restaurant
Offer immediate and respectful response to Guest’s needs
Assist in training of new hires, set the tone for a shift, and act as a role model for our team
Be a friendly, encouraging team player
Open and/or close, lead shifts, key holder
Excellent communication skills, both written and spoken
Qualifications and Requirements
Smile
Create and Maintain Eye Contact
Speak Enthusiastically
Make Emotional Connections with Guests
Reliable transportation
Ability to work in a fast‑paced environment
Strong people skills with a desire to serve Team Members
Strong commitment to superior customer service
Ability to manage Team Member behavioral and performance issues
Ability to work in a team environment with shared ownership and responsibility
Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people‑focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
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nourish, serve, transform our team and community . We'd love to have you help us do that!
Position Type
Full-time and Part-time
Our Benefits Include
A fun work environment where you can positively influence others
Flexible scheduling (and closed on Sundays)
Learning first‑hand from an experienced Operator and Restaurant Leaders
Intentional growth and development to help you reach your professional goals
Scholarship opportunities
Competitive pay
Team Leader Responsibilities
Participating operationally in day‑to‑day activities in high‑volume, fast‑paced Restaurant
Offer immediate and respectful response to Guest’s needs
Assist in training of new hires, set the tone for a shift, and act as a role model for our team
Be a friendly, encouraging team player
Open and/or close, lead shifts, key holder
Excellent communication skills, both written and spoken
Qualifications and Requirements
Smile
Create and Maintain Eye Contact
Speak Enthusiastically
Make Emotional Connections with Guests
Reliable transportation
Ability to work in a fast‑paced environment
Strong people skills with a desire to serve Team Members
Strong commitment to superior customer service
Ability to manage Team Member behavioral and performance issues
Ability to work in a team environment with shared ownership and responsibility
Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people‑focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
#J-18808-Ljbffr