Customer Support Specialist-Sales Operations ( FoodHandler)|Reno, NV
Bunzlcareers, Reno, NV, United States
Location and Compensation
Location: Reno, NV
Salary Range: $55,000 USD to $70,000 USD per year (budgeted amount; final offer based on experience, location, etc.)
Job Overview
Role Title: Customer Support Specialist
In this role, you will be responsible for the monitoring of assigned customer, group, or broker accounts. You will contribute to sales operations, customer service, procurement, and clerical support teams.
You will also be responsible for reconciling and processing customer programs, managing and coordinating programs, projects, document retention, and business analysis related to distributor and key end‑user group relationships. Emphasis on analytical ability, understanding of customer dynamics, project management, and cooperation.
Work will be on‑site day shift at the Reno, NV location.
Responsibilities
Investigate, validate, reconcile and fund agreed‑to customer programs, whether customer‑invoiced, deducted, or proactively paid.
Collaborate with Finance to maintain accurate customer account aging and support accurate cash applications.
Collaborate with Finance and Field Sales to recover unauthorized deductions.
Work closely with Field Sales and act as liaison between Field Sales and internal execution of customer programs.
Authorize and reconcile deductions using Exceedra (customer program payment status).
Manage the End‑User Rebate/POD contract and claim process using Pricing Management System (PMS).
Understand all aspects of deduction and program management; develop and implement solutions to reduce customer deductions.
Requirements
High School diploma or GED required.
2–5 years of experience in two or more of the following areas: Finance, Accounting, Business Analysis, Collections, Customer Service, Sales.
Strong analytical ability to learn new systems quickly (MS Dynamics SL, Promo‑Assist, SDS, PAM).
Verbal, written, and interpersonal communication skills.
Strong organizational skills; self‑starter who can work with minimal supervision.
Proficiency in Microsoft Office, especially Excel; Access database experience a plus.
Benefits
Bunzl Nevada salary range $55,000–$70,000 per year based on education, experience, and geographic location.
Medical, Dental & Vision Benefits effective the 1st day of the month after 30 days.
Paid Time Off: Vacation, Sick, Holidays, and Personal Time.
401(k) with generous company match.
Additional benefit information available on Bunzl Careers website.
Equal Employment Opportunity Statement
Bunzl Distribution has a tradition of commitment to equal employment opportunity. The policy attracts and retains the best qualified people without regard to race, color, religion, national origin, sex/gender (including pregnancy), sexual orientation, age, disability, or veteran status as provided by law.
Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For more information, please review the Know Your Rights notice from the Department of Labor.
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Location: Reno, NV
Salary Range: $55,000 USD to $70,000 USD per year (budgeted amount; final offer based on experience, location, etc.)
Job Overview
Role Title: Customer Support Specialist
In this role, you will be responsible for the monitoring of assigned customer, group, or broker accounts. You will contribute to sales operations, customer service, procurement, and clerical support teams.
You will also be responsible for reconciling and processing customer programs, managing and coordinating programs, projects, document retention, and business analysis related to distributor and key end‑user group relationships. Emphasis on analytical ability, understanding of customer dynamics, project management, and cooperation.
Work will be on‑site day shift at the Reno, NV location.
Responsibilities
Investigate, validate, reconcile and fund agreed‑to customer programs, whether customer‑invoiced, deducted, or proactively paid.
Collaborate with Finance to maintain accurate customer account aging and support accurate cash applications.
Collaborate with Finance and Field Sales to recover unauthorized deductions.
Work closely with Field Sales and act as liaison between Field Sales and internal execution of customer programs.
Authorize and reconcile deductions using Exceedra (customer program payment status).
Manage the End‑User Rebate/POD contract and claim process using Pricing Management System (PMS).
Understand all aspects of deduction and program management; develop and implement solutions to reduce customer deductions.
Requirements
High School diploma or GED required.
2–5 years of experience in two or more of the following areas: Finance, Accounting, Business Analysis, Collections, Customer Service, Sales.
Strong analytical ability to learn new systems quickly (MS Dynamics SL, Promo‑Assist, SDS, PAM).
Verbal, written, and interpersonal communication skills.
Strong organizational skills; self‑starter who can work with minimal supervision.
Proficiency in Microsoft Office, especially Excel; Access database experience a plus.
Benefits
Bunzl Nevada salary range $55,000–$70,000 per year based on education, experience, and geographic location.
Medical, Dental & Vision Benefits effective the 1st day of the month after 30 days.
Paid Time Off: Vacation, Sick, Holidays, and Personal Time.
401(k) with generous company match.
Additional benefit information available on Bunzl Careers website.
Equal Employment Opportunity Statement
Bunzl Distribution has a tradition of commitment to equal employment opportunity. The policy attracts and retains the best qualified people without regard to race, color, religion, national origin, sex/gender (including pregnancy), sexual orientation, age, disability, or veteran status as provided by law.
Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For more information, please review the Know Your Rights notice from the Department of Labor.
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