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Dispatcher Oil Gas Industrial Staffing Houston TX

Sideworx Connect USA, Houston, TX, United States


Department:

Operations / Dispatch

Reports to:

Operations Manager / Branch Manager

Location:

Houston, TX (in-office; some after-hours/on-call as needed)

Job Type:

Full-Time (can discuss contract-to-hire)

About the Role
We’re hiring a

Houston-based Dispatcher

to coordinate field personnel, job orders, and day-to-day execution for oil & gas and industrial projects. This role is the hub between the client, the field workforce, and internal recruiting—keeping schedules tight, communication clear, and problems solved fast. If you’re calm under pressure, strong on the phone, and naturally organized, you’ll do well here.

What You’ll Do

Dispatch and schedule field personnel to job sites based on skills, location, and availability

Confirm worker readiness (site requirements, PPE, reporting instructions, travel details)

Communicate job details clearly by phone/text/email and reduce no-shows/fall-offs

Handle last-minute changes: call-outs, extensions, early releases, and urgent fills

Maintain accurate dispatch notes, worker status, and job updates in the ATS/dispatch tracker

Coordinate with recruiting to prioritize sourcing for urgent orders and upcoming projects

Provide clients with real-time updates on ETAs, replacements, and manpower coverage

Support incident/escalation communication (site issues, delays, conflicts) and route to leadership as needed

Assist with timesheet/time-tracking coordination and basic documentation follow-up

Required Qualifications

Dispatching experience (staffing, oilfield services, logistics, transportation, or similar)

Oil & gas / industrial environment familiarity (understands field expectations and urgency)

Strong communication skills—clear, direct, professional with clients and workers

High attention to detail (names, times, locations, requirements—no missed steps)

Comfortable with high call/text volume and rapid prioritization

Based in

Houston, TX

Assets (Nice to Have)

Experience dispatching roles like: operators, drivers, techs, mechanical/pipe trades, turnaround crews

Familiarity with onboarding/compliance steps (drug tests, background checks, site orientations)

Experience using an ATS or dispatch tools (Breezy or similar)

Bilingual English/Spanish

Schedule / Working Conditions

Standard schedule is Monday–Friday with flexibility

Some early mornings, evenings, and occasional weekend/on-call coverage depending on project demand

Fast-paced environment—success is measured by fill rate, response time, and client satisfaction

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