SIU Investigator
Capital Insurance Group, Phoenix, AZ, United States
CIG’s Claim’s Team
CIG claims department is here to support our insureds throughout their claims process. We work directly with our agency partners and policyholders to accomplish successful claim resolutions. Join the claims operation and you can be part of a team who provides excellent service, build relationships, and achieves successful outcomes for our clients.
Accrue twenty-one days of Paid Time Off during your first year
Up to eighty-seven percent of benefits are covered by CIG for you and your family members
Medical, Dental, Vision plans, Telehealth
One hundred percent covered plans
Basic Life & AD&D
Employee Assistance
Leave Management
Long Term Disability
Short Term Disability (Outside of CA)
Employee Benefit Advocacy Hot Line
Family Caregiver Support (Homethrive)
Child Care Resources (Tootris)
Business Travel Accident Protection
Voluntary benefit offerings
Short-term Disability (CA only)
Voluntary Life AD&D self, spouse, and child plans
Flexible Spending (FSA)
Health Savings (HSA)
Hospital Indemnity
Accidental Injury
Pet Insurance
Commuter Benefit
Critical Illness
ARAG Legal Services
Norton LifeLock
Above and Beyond Reward Recognition Program
Kudos & Shout Out Points Program
Quarterly Above and Beyond Bonus Program
Annual Above and Beyond Bonus Program
Competitive compensation
Base compensation
Salary Management Spot Bonuses
Annual Incentive/Profit sharing program, potential payout annually based on company results.
Gym memberships, credit union, travel, shopping, restaurants, theme parks, and more
Insurance, educational reimbursement, and bonus programs
Employee Referral Bonus Program
Home and Auto Insurance Discount Program.
Paid Volunteer Time – Through company-planned community events and choose your own adventure PVT in giving back in ways that are meaningful to you!
Retirement savings benefit (401k and Roth + match)
Wellness platform, tools, and events - Vitality
Health Savings Account – match
Financial Wellness Resources
This is a hybrid-eligible position, where Monday through Wednesday would be working in one of our offices, with Thursday and Friday eligible for work-from-home days. Office locations include: Monterey (CA), Roseville (CA), Bakersfield (CA), Phoenix (AZ), and Spokane (WA).
Job Overview
The SIU Investigator is responsible for investigating suspicious claims, identifying potential fraud, and developing well-documented cases to support claim outcomes and potential prosecution.
Provides training and support to claims staff in support of strengthening identification of potential red flags and investigation strategies across the claims organization, to include statement taking, document analysis, and medical record review.
Directly involved in statement taking and other investigative activities as warranted. Works with the SIU Manager on annual training, onboarding, and compliance related activities, as needed.
Knowledge of property-casualty coverages, DOI regulations, legal concepts, and comprehension of contracts, case law, medical treatment and medical terminology.
Must be results oriented and capable of conducting various investigations independently.
Must have excellent communications skills to express ideas, interview parties, and be able to work collaboratively with and educate claims staff on investigation strategies.
5-7 years of insurance or investigative experience.
Experience in handling of litigated claim files as well as mediation/arbitration/trial participation is preferred.
Previous experience in law enforcement or fraud investigation is highly desirable.
Professional designation and certifications (AIC, CPCU, NCFIA, SCFIA, IASIU, etc.) recommended.
Must maintain a valid Driver License and ability to safely operate a vehicle.
Candidates must be authorized to work in the United States without the need for current or future visa sponsorship.
Salary Range
$70,293.00 - $117,155.97
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as benefits and bonus programs.
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CIG claims department is here to support our insureds throughout their claims process. We work directly with our agency partners and policyholders to accomplish successful claim resolutions. Join the claims operation and you can be part of a team who provides excellent service, build relationships, and achieves successful outcomes for our clients.
Accrue twenty-one days of Paid Time Off during your first year
Up to eighty-seven percent of benefits are covered by CIG for you and your family members
Medical, Dental, Vision plans, Telehealth
One hundred percent covered plans
Basic Life & AD&D
Employee Assistance
Leave Management
Long Term Disability
Short Term Disability (Outside of CA)
Employee Benefit Advocacy Hot Line
Family Caregiver Support (Homethrive)
Child Care Resources (Tootris)
Business Travel Accident Protection
Voluntary benefit offerings
Short-term Disability (CA only)
Voluntary Life AD&D self, spouse, and child plans
Flexible Spending (FSA)
Health Savings (HSA)
Hospital Indemnity
Accidental Injury
Pet Insurance
Commuter Benefit
Critical Illness
ARAG Legal Services
Norton LifeLock
Above and Beyond Reward Recognition Program
Kudos & Shout Out Points Program
Quarterly Above and Beyond Bonus Program
Annual Above and Beyond Bonus Program
Competitive compensation
Base compensation
Salary Management Spot Bonuses
Annual Incentive/Profit sharing program, potential payout annually based on company results.
Gym memberships, credit union, travel, shopping, restaurants, theme parks, and more
Insurance, educational reimbursement, and bonus programs
Employee Referral Bonus Program
Home and Auto Insurance Discount Program.
Paid Volunteer Time – Through company-planned community events and choose your own adventure PVT in giving back in ways that are meaningful to you!
Retirement savings benefit (401k and Roth + match)
Wellness platform, tools, and events - Vitality
Health Savings Account – match
Financial Wellness Resources
This is a hybrid-eligible position, where Monday through Wednesday would be working in one of our offices, with Thursday and Friday eligible for work-from-home days. Office locations include: Monterey (CA), Roseville (CA), Bakersfield (CA), Phoenix (AZ), and Spokane (WA).
Job Overview
The SIU Investigator is responsible for investigating suspicious claims, identifying potential fraud, and developing well-documented cases to support claim outcomes and potential prosecution.
Provides training and support to claims staff in support of strengthening identification of potential red flags and investigation strategies across the claims organization, to include statement taking, document analysis, and medical record review.
Directly involved in statement taking and other investigative activities as warranted. Works with the SIU Manager on annual training, onboarding, and compliance related activities, as needed.
Knowledge of property-casualty coverages, DOI regulations, legal concepts, and comprehension of contracts, case law, medical treatment and medical terminology.
Must be results oriented and capable of conducting various investigations independently.
Must have excellent communications skills to express ideas, interview parties, and be able to work collaboratively with and educate claims staff on investigation strategies.
5-7 years of insurance or investigative experience.
Experience in handling of litigated claim files as well as mediation/arbitration/trial participation is preferred.
Previous experience in law enforcement or fraud investigation is highly desirable.
Professional designation and certifications (AIC, CPCU, NCFIA, SCFIA, IASIU, etc.) recommended.
Must maintain a valid Driver License and ability to safely operate a vehicle.
Candidates must be authorized to work in the United States without the need for current or future visa sponsorship.
Salary Range
$70,293.00 - $117,155.97
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as benefits and bonus programs.
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