Systems Administrator
Leadingagemissouri, Chesterfield, MO, United States
Summary
Excellent interpersonal and communication skills are required, with the ability to address system problems using a team‑oriented approach. The role involves installing, configuring, and supporting end‑user devices and software that deliver tactical value to the business. Responsibilities include configuring automated device deployment via Microsoft Intune, Apple Business Manager, and other tools, and continuously improving the overall user experience. The position is customer‑service oriented, interfacing with all levels of the organization, and requires broad knowledge of IT systems and strong problem‑solving ability.
Major Responsibilities
Implement and deploy Microsoft endpoint technologies, including Autopilot and Intune for device deployment, configuration, and management; ensure security, updates, and compliance with company policies; provide a seamless user experience and support drop‑ship deployments.
Oversee Microsoft 365 administration, including desktop and mobile apps and packaging software for deployment via Intune and Desktop Central; provide primary support for VOIP phone systems and handsets.
Plan and execute IT efforts, ensuring timely completion, budget adherence, and objective accomplishment while coordinating with leadership, peers, vendors, and providers.
Act as the escalation point for Tier III and above support issues for endpoint management.
Mentor IT staff, support their professional growth, and collaborate with other departments on IT solutions; assist peers in device configuration and development.
Assist with Windows Server support, end‑user support (remote and desk‑side), and miscellaneous projects as assigned.
Demonstrate exceptional customer service skills and take ownership of tasks or projects.
Communicate clearly with company associates (users) orally and in writing.
Show “team dynamics” in interactions with all coworkers.
Provide first, second, and third‑level technical support in a large corporate helpdesk environment.
Support company signage screens, related computers, and kiosks.
Perform problem analysis, troubleshooting, and resolution on various products, including desktop hardware and software applications, LAN, and VPN connectivity.
Education
Required: Bachelor's degree in Computer Science, Management Information Systems, or equivalent experience.
Technical Skills Required
5+ years of Information Technology experience
3+ years of mobile device experience
3+ years of help‑desk support experience
Experience with Microsoft 365 and Microsoft Intune
Experience with Mobile Device Management platforms
Experience configuring and deploying Windows desktop operating systems
Experience with Windows Server operating systems
Preferred Skills
Microsoft or equivalent endpoint certifications
Other Skills Required
Team player with a winning attitude
Strong problem‑solving, logical, and analytical skills
Strong organizational skills and ability to work independently
Effective communication with all levels of the business and Information Technology
Limitations & Disclaimer
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.
To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at‑will” basis.
Accommodations
Silgan will provide reasonable accommodation for qualified applicants and employees with disabilities unless doing so would cause undue hardship.
Equal Opportunity Employer
Silgan Plastics is an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, or the presence of a disability, which would not prevent the performance of essential job duties with or without reasonable accommodation of any other protected status.
Silgan Plastics is a drug‑free workplace.
#J-18808-Ljbffr
Excellent interpersonal and communication skills are required, with the ability to address system problems using a team‑oriented approach. The role involves installing, configuring, and supporting end‑user devices and software that deliver tactical value to the business. Responsibilities include configuring automated device deployment via Microsoft Intune, Apple Business Manager, and other tools, and continuously improving the overall user experience. The position is customer‑service oriented, interfacing with all levels of the organization, and requires broad knowledge of IT systems and strong problem‑solving ability.
Major Responsibilities
Implement and deploy Microsoft endpoint technologies, including Autopilot and Intune for device deployment, configuration, and management; ensure security, updates, and compliance with company policies; provide a seamless user experience and support drop‑ship deployments.
Oversee Microsoft 365 administration, including desktop and mobile apps and packaging software for deployment via Intune and Desktop Central; provide primary support for VOIP phone systems and handsets.
Plan and execute IT efforts, ensuring timely completion, budget adherence, and objective accomplishment while coordinating with leadership, peers, vendors, and providers.
Act as the escalation point for Tier III and above support issues for endpoint management.
Mentor IT staff, support their professional growth, and collaborate with other departments on IT solutions; assist peers in device configuration and development.
Assist with Windows Server support, end‑user support (remote and desk‑side), and miscellaneous projects as assigned.
Demonstrate exceptional customer service skills and take ownership of tasks or projects.
Communicate clearly with company associates (users) orally and in writing.
Show “team dynamics” in interactions with all coworkers.
Provide first, second, and third‑level technical support in a large corporate helpdesk environment.
Support company signage screens, related computers, and kiosks.
Perform problem analysis, troubleshooting, and resolution on various products, including desktop hardware and software applications, LAN, and VPN connectivity.
Education
Required: Bachelor's degree in Computer Science, Management Information Systems, or equivalent experience.
Technical Skills Required
5+ years of Information Technology experience
3+ years of mobile device experience
3+ years of help‑desk support experience
Experience with Microsoft 365 and Microsoft Intune
Experience with Mobile Device Management platforms
Experience configuring and deploying Windows desktop operating systems
Experience with Windows Server operating systems
Preferred Skills
Microsoft or equivalent endpoint certifications
Other Skills Required
Team player with a winning attitude
Strong problem‑solving, logical, and analytical skills
Strong organizational skills and ability to work independently
Effective communication with all levels of the business and Information Technology
Limitations & Disclaimer
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.
To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at‑will” basis.
Accommodations
Silgan will provide reasonable accommodation for qualified applicants and employees with disabilities unless doing so would cause undue hardship.
Equal Opportunity Employer
Silgan Plastics is an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, or the presence of a disability, which would not prevent the performance of essential job duties with or without reasonable accommodation of any other protected status.
Silgan Plastics is a drug‑free workplace.
#J-18808-Ljbffr