Parent Engagement Specialist
Legendary Sweat Payroll LLC, Las Vegas, NV, United States
Overview
Be a part of our team! Dogtopia, the industry leader in dog daycare, boarding, and spa services, is hiring energetic, organized, business-minded individuals to serve as Canine Concierge. We are opening 2 PT positions.
What we offer
Bring your dog to work day!
Education in basic dog obedience and training
Fun, dynamic team culture
Career progression based on performance
Additional certification programs available
Competitive wages with flexible scheduling
Key skills in customer service, teamwork, sales
Benefits for full‑time team members
Day‑to‑Day Duties
Sell daycare enrollments
Lead tours of the facility
Book Meet & Greet appointments over the phone
Make calls to leads
Follow‑up with pet parents and dogs via phone and text
Post on Instagram and Facebook
Use computer software (MS Office, iOS, etc.)
Multi‑task: deliver customer service while balancing needs of canine coaches in playrooms
Cleaning duties
Manage POS system
Greet everyone that walks into Dogtopia
Understanding Dogtopia’s noble cause and dogtopiisms
Rules & Standards
Love life unconditionally like a dog.
Stay loyal to our pack.
Chase the highest standards of safety.
Play to our fullest potential.
Treat every day like it’s the most exciting day ever.
Maintain a clean and safe environment.
Update cleaning schedule and hold team accountable to safety standards.
Inventory manage office supplies.
Communicate behavior modification plans to pet parents.
Customer Service & Presentation
Keep the front desk neat and organized.
Self‑starting with strong organizational skills.
Model the 3S’s (smile, story, satisfaction) and hold accountable to standards.
Answer phones, emails, and questions from pet parents.
Strive for high customer review ratings.
About the Role
As the Canine Concierge, you will work with customers and team members to ensure the highest standards of customer experience and satisfaction. Watch this short video to learn more about the brand: https://www.youtube.com/watch?v=9FONo1u85eY
Qualifications
Love dogs.
Ability to spend up to 100% of work time standing.
Flexibility to work varied days, hours, holidays, and weekends.
Ability to work cohesively in a fun, fast‑paced environment.
Strong customer service skills.
Ability to make/take phone calls while assisting the lobby.
Comfort with upselling.
Job Type
Part‑time.
Benefits
Employee discount.
Flexible schedule.
Work Location
In person.
#J-18808-Ljbffr
Be a part of our team! Dogtopia, the industry leader in dog daycare, boarding, and spa services, is hiring energetic, organized, business-minded individuals to serve as Canine Concierge. We are opening 2 PT positions.
What we offer
Bring your dog to work day!
Education in basic dog obedience and training
Fun, dynamic team culture
Career progression based on performance
Additional certification programs available
Competitive wages with flexible scheduling
Key skills in customer service, teamwork, sales
Benefits for full‑time team members
Day‑to‑Day Duties
Sell daycare enrollments
Lead tours of the facility
Book Meet & Greet appointments over the phone
Make calls to leads
Follow‑up with pet parents and dogs via phone and text
Post on Instagram and Facebook
Use computer software (MS Office, iOS, etc.)
Multi‑task: deliver customer service while balancing needs of canine coaches in playrooms
Cleaning duties
Manage POS system
Greet everyone that walks into Dogtopia
Understanding Dogtopia’s noble cause and dogtopiisms
Rules & Standards
Love life unconditionally like a dog.
Stay loyal to our pack.
Chase the highest standards of safety.
Play to our fullest potential.
Treat every day like it’s the most exciting day ever.
Maintain a clean and safe environment.
Update cleaning schedule and hold team accountable to safety standards.
Inventory manage office supplies.
Communicate behavior modification plans to pet parents.
Customer Service & Presentation
Keep the front desk neat and organized.
Self‑starting with strong organizational skills.
Model the 3S’s (smile, story, satisfaction) and hold accountable to standards.
Answer phones, emails, and questions from pet parents.
Strive for high customer review ratings.
About the Role
As the Canine Concierge, you will work with customers and team members to ensure the highest standards of customer experience and satisfaction. Watch this short video to learn more about the brand: https://www.youtube.com/watch?v=9FONo1u85eY
Qualifications
Love dogs.
Ability to spend up to 100% of work time standing.
Flexibility to work varied days, hours, holidays, and weekends.
Ability to work cohesively in a fun, fast‑paced environment.
Strong customer service skills.
Ability to make/take phone calls while assisting the lobby.
Comfort with upselling.
Job Type
Part‑time.
Benefits
Employee discount.
Flexible schedule.
Work Location
In person.
#J-18808-Ljbffr