Tenancy Management Negotiator
Kinleigh Folkard & Hayward, Hayward, CA, United States
At KFH, we are London’s largest property services group — and we’re growing. As part of the Lomond group, our services span sales, lettings, block management, surveying, and financial services.
What’s the role?
This is a fixed term contract for 5 months.
As a Tenancy Management Negotiator, you’ll play a vital role in maximising tenancy renewals across your portfolio. You’ll work closely with both landlords and tenants, guiding them through the renewals process while ensuring compliance, strong communication, and commercially sound outcomes.
You will be responsible for:
Managing your own portfolio of tenancy renewals
Producing renewal letters to landlords and tenants ahead of expiry dates
Researching local market conditions and advising landlords on renewal terms
Negotiating and agreeing terms between landlords and tenants
Ensuring all renewals activity is fully recorded and compliant on internal systems (RADAR)
Processing renewals and issuing all documents via the online portal
Managing compliance checks including EICR, EPC and Right to Rent where required
Executing tenancy agreements and ensuring all documents are completed correctly
Handling end‑of‑tenancy processes including Section 21 notices and deposit returns
Identifying opportunities to retain tenants or upsell services
What can you bring to the role?
Experience in a renewals or residential lettings role
Knowledge of the regulatory framework within the lettings sector
Excellent verbal and written communication skills
High attention to detail and strong organisation skills
Resilience and professionalism when handling challenging situations
IT literacy and CRM experience
At KFH, you’ll be part of a collaborative team that values integrity, customer service, and continuous improvement. We provide comprehensive training, career progression, and access to a wide range of company benefits.
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What’s the role?
This is a fixed term contract for 5 months.
As a Tenancy Management Negotiator, you’ll play a vital role in maximising tenancy renewals across your portfolio. You’ll work closely with both landlords and tenants, guiding them through the renewals process while ensuring compliance, strong communication, and commercially sound outcomes.
You will be responsible for:
Managing your own portfolio of tenancy renewals
Producing renewal letters to landlords and tenants ahead of expiry dates
Researching local market conditions and advising landlords on renewal terms
Negotiating and agreeing terms between landlords and tenants
Ensuring all renewals activity is fully recorded and compliant on internal systems (RADAR)
Processing renewals and issuing all documents via the online portal
Managing compliance checks including EICR, EPC and Right to Rent where required
Executing tenancy agreements and ensuring all documents are completed correctly
Handling end‑of‑tenancy processes including Section 21 notices and deposit returns
Identifying opportunities to retain tenants or upsell services
What can you bring to the role?
Experience in a renewals or residential lettings role
Knowledge of the regulatory framework within the lettings sector
Excellent verbal and written communication skills
High attention to detail and strong organisation skills
Resilience and professionalism when handling challenging situations
IT literacy and CRM experience
At KFH, you’ll be part of a collaborative team that values integrity, customer service, and continuous improvement. We provide comprehensive training, career progression, and access to a wide range of company benefits.
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