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Security Operations Center Dispatcher

Allied Universal, Pomona, CA, United States


Overview
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Subject:

Now Hiring: Dispatcher Position - Apply Today!

Requirements:

This is an

unarmed

position

Must have all required security permits

Must hold a valid

CPR card

Minimum

six (6) months of experience

as a

security officer

Pay:

$19.86 per hour

Raises:

Annual increases every

July

Bonus:

Now offering

DailyPay

- access your earnings before payday!

Only apply if you

meet all the requirements

listed above.

If you are interested, text Nicole at (213) 440-8135.

Thank you!

RESPONSIBILITIES:

Alarm monitoring

CCTV monitoring

Camera Survey

Answering phones; operate IP based telephone system

Radio Dispatch; use multi-channel communications

Radio and call logging

Incident Report issuance and collection

Operations support; routing of call information to the appropriate units for handling

Ensure timely and effective response to incidents, alarms, notifications, calls, and other activities related to the Security Operations Center and its role as a central alarm monitoring station

Receive and respond to emergency and non-emergency calls from employees, outside vendors, law enforcement, and the security field force via telephone, automated alarm monitoring and radio systems

Process and evaluate information received from all available sources, and respond with the appropriate communication and dispatch procedures

Coordinate with Security Operations Center staff to provide necessary documentation in support of uniformed guard force activity (e.g., Officer Dispatch, Incident Reporting, etc.)

QUALIFICATIONS:

Must possess a high school diploma or equivalent

Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment

Work experience must include the following:

Demonstrated analytic and critical thinking skills and ability to prepare reports

Ability to prioritize workload based on urgency

Demonstrated high level of competency with advanced computer systems (e.g., hardware, software, and networks)

Ability to communicate effectively with IT and Security Systems professionals

Demonstrated ability to operate radio, telephone equipment and/or console monitors

Ability to adapt in a dynamic work environment while possibly working under pressure

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit aus.com/offices.

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