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Console Operator for Corporate Location in White Plains, NY

Doylesecurityservices, White Plains, NY, United States


Shift Schedule

Schedule 1: Saturday & Sunday 1600-0000, Wednesday & Thursday 0000-0800

Schedule 2: Saturday & Sunday 0800-1600

Pay Rate
$24.00 - $25.00 per hour

Benefits

Paid Time Off (PTO)

Medical Plan

Vision Plan

Dental Plan

401(k)

Life Insurance

Referral Bonuses

Commuter Benefits

Job Summary
Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic tours to check for irregularities. Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. Work requires the ability to stand for the majority of the workday.

Responsibilities

Communicating with managers and security personnel

CCTV monitoring and access control

Alarm monitoring

Maintain knowledge of client sites and status of security personnel

Handling emergency phone calls in accordance with established procedures

Provide detailed reports

Provide situational awareness of issues occurring throughout the region through internet observation, news media reporting, and establish inter-group communication with other support elements

Minimum Qualifications at Entry

High School Diploma or G.E.D. Security or related experience or customer service knowledge and college‑level education can be substituted for work experience

Requirements

Must be at least 18 years of age

1-3 years of console operator experience

Valid NYS Security Guard License

Must be available to work weekends

Must have exceptional customer service skills

Must be able to verbally de‑escalate situations

Reliable transportation

Must be able to understand the English language and communicate it effectively in both the verbal and written form

Some positions may require a 7‑year consistent work history

Equal Opportunity Employer: Doyle Security Services is committed to hiring a diverse workforce and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, sex, national origin, veteran status, or disability.

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