Sr. Dev Ops
The Subway HR Team, Shelton, CT, United States
Subway’s Guest Engineering team is in the middle of a major platform transformation — modernizing our Adobe Experience Cloud stack and assembling a high-caliber engineering team to own our guest engagement technology for the long term. The Senior DevOps Engineer is a key new role sitting at the center of that transformation.
About the Role
You will own the CI/CD infrastructure, release engineering, and platform operations that underpin three cross-functional Guest Engagement product teams spanning CRM & Loyalty, Personalization & ID, and Merchandising Automation. The platforms you will support include Adobe Experience Platform — including Real-Time CDP, Adobe Journey Optimizer, and Customer Journey Analytics — alongside React Native mobile applications, React web applications, and Adobe Experience Manager.
This is a hands‑on, high‑ownership role. You will design and continuously improve the automation, security scanning, quality gating, and release processes that let our engineering teams move fast without breaking things. You will also be a key contributor to Subway’s AI‑first engineering culture, leveraging Claude by Anthropic and our growing library of reusable engineering Skills to drive automation and reduce toil across the DevOps practice.
Responsibilities
Design, implement, and continuously improve CI/CD pipelines across the Guest Engagement platform — covering AEP-integrated services, React Native mobile applications, React web applications, and AEM. Automate build, test, and deployment workflows across development, staging, and production environments using Azure DevOps and GitHub Actions.
Integrate and maintain code quality and security tooling within CI/CD pipelines, including SonarQube for code quality enforcement and Wiz for cloud security scanning. Configure release gates, quality thresholds, and automated remediation workflows that protect production environments.
Support Adobe Experience Platform operations — including deployment automation for AEP configurations, AJO journey publishing workflows, and integration with Subway’s data pipelines. Collaborate with the Adobe Martech Tech Lead and platform engineers to build and maintain AEP‑aware DevOps patterns and environment management.
Manage SSL/TLS certificate lifecycle across environments, automating renewal, deployment, and compliance monitoring to Subway’s security standards.
Own mobile app release engineering for the Apple App Store and Google Play Store, including build signing, release packaging, and store submission automation.
Document DevOps processes, runbooks, and pipeline standards. Serve as a DevOps resource and practitioner for cross‑functional engineering teams — training engineers on CI/CD best practices and championing automation‑first thinking across the Guest Engagement organization.
Skills and Abilities Required
Strong hands‑on DevOps engineering skills with demonstrated experience designing and operating CI/CD pipelines in a production environment using Azure DevOps and/or GitHub Actions.
Deep familiarity with code quality and cloud security tooling — including SonarQube for quality enforcement and Wiz or equivalent for security scanning — and the ability to configure release gates and automated remediation workflows.
Proficiency in scripting (Bash, Python, or equivalent) for pipeline automation, environment management, and operational tooling.
Hands‑on experience with React Native mobile application delivery pipelines, including App Store and Google Play release automation.
Working familiarity with Adobe Experience Manager and Adobe Experience Platform, including DevOps considerations for AEP‑integrated services such as environment management, configuration deployment, and data pipeline operations.
Experience with Infrastructure as Code using Terraform or CloudFormation.
Strong debugging and root‑cause analysis skills across distributed CI/CD systems and cloud environments.
Ability to communicate clearly with engineering, QA, and product teams on release status, pipeline health, and deployment risk.
Security‑minded approach to pipeline design — comfortable owning security gate configuration and working with infosec teams on compliance.
Self‑directed and proactive; able to identify operational gaps and drive improvements without waiting to be asked.
Collaborative mindset with a commitment to documentation and knowledge sharing across the team.
Proficiency with AI‑assisted development tooling (Claude, GitHub Copilot, or equivalent) as a daily engineering practice.
5 or more years of hands‑on DevOps or platform engineering experience, including CI/CD pipeline design and operations in a production environment.
Education: Bachelor’s degree or higher in Computer Science, Software Engineering, or a related field (or equivalent practical experience).
Preferred Qualifications
Direct hands‑on experience with Adobe Experience Platform operational practices — including AJO deployment workflows, RT‑CDP data pipeline management, or AEP sandbox and environment governance.
Experience with Dynatrace, Datadog, or equivalent APM and observability platforms.
Familiarity with Adobe Workfront and Fusion from a workflow automation and integration operations perspective.
Experience building DevOps tooling or automation leveraging large language models or AI agents.
Background in a restaurant, hospitality, retail, or consumer loyalty technology environment.
Experience with multi‑region cloud deployments and global traffic management.
Travel
Periodic travel between North Hub and South Hub locations as projects require.
What do we offer?
Pension/401K/RSP (country specific)
Competitive Bonus
Tuition Reimbursement
Company Holidays
Volunteering time
And More…
Compensation
The base pay range for this role is $119,200 – 149,000 USD annually. Pay within this range will be determined in good faith based on job‑related factors, which may include skills, experience, education/training, location, and internal equity.
Company is only considering applicants who are currently authorized to work in the country the position is based. AA/EOE/D/V
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About the Role
You will own the CI/CD infrastructure, release engineering, and platform operations that underpin three cross-functional Guest Engagement product teams spanning CRM & Loyalty, Personalization & ID, and Merchandising Automation. The platforms you will support include Adobe Experience Platform — including Real-Time CDP, Adobe Journey Optimizer, and Customer Journey Analytics — alongside React Native mobile applications, React web applications, and Adobe Experience Manager.
This is a hands‑on, high‑ownership role. You will design and continuously improve the automation, security scanning, quality gating, and release processes that let our engineering teams move fast without breaking things. You will also be a key contributor to Subway’s AI‑first engineering culture, leveraging Claude by Anthropic and our growing library of reusable engineering Skills to drive automation and reduce toil across the DevOps practice.
Responsibilities
Design, implement, and continuously improve CI/CD pipelines across the Guest Engagement platform — covering AEP-integrated services, React Native mobile applications, React web applications, and AEM. Automate build, test, and deployment workflows across development, staging, and production environments using Azure DevOps and GitHub Actions.
Integrate and maintain code quality and security tooling within CI/CD pipelines, including SonarQube for code quality enforcement and Wiz for cloud security scanning. Configure release gates, quality thresholds, and automated remediation workflows that protect production environments.
Support Adobe Experience Platform operations — including deployment automation for AEP configurations, AJO journey publishing workflows, and integration with Subway’s data pipelines. Collaborate with the Adobe Martech Tech Lead and platform engineers to build and maintain AEP‑aware DevOps patterns and environment management.
Manage SSL/TLS certificate lifecycle across environments, automating renewal, deployment, and compliance monitoring to Subway’s security standards.
Own mobile app release engineering for the Apple App Store and Google Play Store, including build signing, release packaging, and store submission automation.
Document DevOps processes, runbooks, and pipeline standards. Serve as a DevOps resource and practitioner for cross‑functional engineering teams — training engineers on CI/CD best practices and championing automation‑first thinking across the Guest Engagement organization.
Skills and Abilities Required
Strong hands‑on DevOps engineering skills with demonstrated experience designing and operating CI/CD pipelines in a production environment using Azure DevOps and/or GitHub Actions.
Deep familiarity with code quality and cloud security tooling — including SonarQube for quality enforcement and Wiz or equivalent for security scanning — and the ability to configure release gates and automated remediation workflows.
Proficiency in scripting (Bash, Python, or equivalent) for pipeline automation, environment management, and operational tooling.
Hands‑on experience with React Native mobile application delivery pipelines, including App Store and Google Play release automation.
Working familiarity with Adobe Experience Manager and Adobe Experience Platform, including DevOps considerations for AEP‑integrated services such as environment management, configuration deployment, and data pipeline operations.
Experience with Infrastructure as Code using Terraform or CloudFormation.
Strong debugging and root‑cause analysis skills across distributed CI/CD systems and cloud environments.
Ability to communicate clearly with engineering, QA, and product teams on release status, pipeline health, and deployment risk.
Security‑minded approach to pipeline design — comfortable owning security gate configuration and working with infosec teams on compliance.
Self‑directed and proactive; able to identify operational gaps and drive improvements without waiting to be asked.
Collaborative mindset with a commitment to documentation and knowledge sharing across the team.
Proficiency with AI‑assisted development tooling (Claude, GitHub Copilot, or equivalent) as a daily engineering practice.
5 or more years of hands‑on DevOps or platform engineering experience, including CI/CD pipeline design and operations in a production environment.
Education: Bachelor’s degree or higher in Computer Science, Software Engineering, or a related field (or equivalent practical experience).
Preferred Qualifications
Direct hands‑on experience with Adobe Experience Platform operational practices — including AJO deployment workflows, RT‑CDP data pipeline management, or AEP sandbox and environment governance.
Experience with Dynatrace, Datadog, or equivalent APM and observability platforms.
Familiarity with Adobe Workfront and Fusion from a workflow automation and integration operations perspective.
Experience building DevOps tooling or automation leveraging large language models or AI agents.
Background in a restaurant, hospitality, retail, or consumer loyalty technology environment.
Experience with multi‑region cloud deployments and global traffic management.
Travel
Periodic travel between North Hub and South Hub locations as projects require.
What do we offer?
Pension/401K/RSP (country specific)
Competitive Bonus
Tuition Reimbursement
Company Holidays
Volunteering time
And More…
Compensation
The base pay range for this role is $119,200 – 149,000 USD annually. Pay within this range will be determined in good faith based on job‑related factors, which may include skills, experience, education/training, location, and internal equity.
Company is only considering applicants who are currently authorized to work in the country the position is based. AA/EOE/D/V
#J-18808-Ljbffr