Student Services Specialist
University of North Carolina at Chapel Hill, Raleigh, NC, United States
Position Summary
The Student Services Manager will be responsible for the planning, development, and implementation of all phases of the student services operations for terminal masters students within the Department of Computer Science. The position will act on behalf of the Director of Graduate Studies in all matters concerning students and serving as liaison between students, faculty, various offices on campus (i.e. Graduate School, Registrar’s Office, Advising Office, etc.) and the general public. The Student Services Manager assists the Department Chairman, Associate Chair for Business Administration, Associate Chair for Academics, Director of Admissions, and the Director of Graduate Studies in the planning, coordination and administration of our academic programs. This position will be responsible for oversight of all terminal master’s student services activities that includes, but is not limited to: terminal master’s admissions for all programs; funding of terminal MS students; fellowship recommendations to the Graduate School; student fees and department fellowship awards; advising and course scheduling and registration for terminal master’s students. Additional activities include assisting with the review and approval of Graduate School petitions and applications for degree candidacy, foreign student visa compliance, preparing and witnessing student employment contracts, and counseling in matters of a personal nature such as faculty advisor or instructor conflicts, student health issues, housing, and finances. One major aspect of this position will be to counsel the Master’s students and will be responsible for tracking MS student progress from the time they apply and are offered admission until the time their degree is awarded.
Minimum Education and Experience Requirements
Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Management Preferences
Higher ed clerical experience
Knowledge of Excel and Google Suite
Prior experience using ConnectCarolina, Gradstar, Online Syllabus Manager (OSM), Online Learning Contract Manager (OLCM), Ad Astra or similar systems.
Campus Security Authority Responsibilities
This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.
Equal Opportunity Employer Statement
The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.
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The Student Services Manager will be responsible for the planning, development, and implementation of all phases of the student services operations for terminal masters students within the Department of Computer Science. The position will act on behalf of the Director of Graduate Studies in all matters concerning students and serving as liaison between students, faculty, various offices on campus (i.e. Graduate School, Registrar’s Office, Advising Office, etc.) and the general public. The Student Services Manager assists the Department Chairman, Associate Chair for Business Administration, Associate Chair for Academics, Director of Admissions, and the Director of Graduate Studies in the planning, coordination and administration of our academic programs. This position will be responsible for oversight of all terminal master’s student services activities that includes, but is not limited to: terminal master’s admissions for all programs; funding of terminal MS students; fellowship recommendations to the Graduate School; student fees and department fellowship awards; advising and course scheduling and registration for terminal master’s students. Additional activities include assisting with the review and approval of Graduate School petitions and applications for degree candidacy, foreign student visa compliance, preparing and witnessing student employment contracts, and counseling in matters of a personal nature such as faculty advisor or instructor conflicts, student health issues, housing, and finances. One major aspect of this position will be to counsel the Master’s students and will be responsible for tracking MS student progress from the time they apply and are offered admission until the time their degree is awarded.
Minimum Education and Experience Requirements
Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Management Preferences
Higher ed clerical experience
Knowledge of Excel and Google Suite
Prior experience using ConnectCarolina, Gradstar, Online Syllabus Manager (OSM), Online Learning Contract Manager (OLCM), Ad Astra or similar systems.
Campus Security Authority Responsibilities
This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.
Equal Opportunity Employer Statement
The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.
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