Advocacy Manager
Sexual Trauma Awareness & Response®, New Orleans, LA, United States
Mission Statement
The mission of Sexual Trauma Awareness & Response® (STAR®) is to support survivors of sexual trauma, improve systems response, and create social change to end sexual violence.
Position Summary
The Advocacy Director leads the advocacy program across all STAR branches. The primary duties of this position include supervising advocates and interns, providing individual advocacy to survivors of sexual trauma, conducting outreach to enhance visibility, program development, and assisting with program reports.
Classification
40 hours/week (Full-time/Exempt)
Reports to
Director of Survivor Services
Supervises
Resource Advocates, Advocacy Interns
Home Office
New Orleans
Position Duties
Lead and manage the needs of the advocacy program at STAR® by:
Developing, monitoring, and updating agency procedures to ensure alignment with the work conducted by the advocacy team to maintain consistency across branches
Identifying barriers and gaps in service delivery
Working with the advocacy team to develop solutions to overcome barriers and gaps in service delivery
Identifying areas of growth and opportunity for the advocacy team and program as a whole
Facilitate 1-1's Monthly with Resource Advocates
Developing the Advocacy Program by:
Identifying areas of improvement with community partners and executing solutions
Providing trainings for community partners to ensure quality service for survivors
Working with community partners to creatively meet the identified needs in each community for survivors
Client Services
Maintain an active caseload
Provide comprehensive case management and advocacy services to sexual assault survivors.
Conduct safety planning and need assessments with all survivors.
Travel within STAR's service area as needed to offer accompaniment and support to clients.
Follow up with clients to ensure ongoing support and resources.
Documentation & File Management
Record all survivor interactions and upload all documents to the organization's centralized database in a timely manner
Ensure that survivor files are complete, well-organized, and up-to-date.
Grant Compliance
Ensure completion of grant deliverables within required timelines.
Assist with the preparation of grant reports and documentation required by funders.
Other Responsibilities
Clock in and out using the organization's timekeeping system
Submit monthly mileage and reimbursement documentation.
Attend staff meetings and maintain continuing education requirements.
Submit mandated reports to DCFS and law enforcement, as required by Louisiana law.
Participate in special projects and other duties as assigned.
Qualifications for this Position
The following are the minimum requirements for this position.
You have a master's degree in a social services field, or a bachelor's degree with one or more years in a management position at a nonprofit organization.
You have 3-5 years of relevant lived experience or experience providing direct crisis intervention and/or survivor advocacy with knowledge of the criminal legal system.
You have strong presentation skills and are able to facilitate training for volunteers and community partners.
You understand the demands of providing advocacy services to survivors of sexual trauma through phone support and in-person support.
You are able to travel throughout Central and Southeast Louisiana.
Requirements for all Positions at STAR
STAR expects the following qualities for the members of our team.
You are committed to carrying out STAR's mission, vision and philosophy.
You adhere to STAR's core values, policies and procedures.
You value differences, recognizing that different perspectives and cultural diversity make the world a better place to be.
You uphold the highest ethical standards and respect for confidentiality.
You communicate effectively, problem solve, and work well with people from diverse backgrounds.
You know how to secure and deploy resources both effectively and efficiently.
You build strong relationships, and you deliver effective client and survivor-centric solutions.
You have strong writing skills and maintain quality documentation free of grammatical and spelling errors.
You display professionalism with clients and co-workers.
You take care of yourself by knowing your personal limitations, communicating your needs to others, and asking for help when needed.
You can handle multiple tasks simultaneously and have excellent organizational skills.
You can identify and respond to shifting priorities.
You are committed to learning and growing both professionally and personally.
You consent to and successfully complete a full background investigation, which includes a criminal history check and fingerprinting.
You are committed to getting hospital clearance for the hospital(s) that STAR provides hospital accompaniment for your home office, including drug tests and vaccinations
You have completed, or will complete in the first year of employment, a mandatory 40 hours of sexual violence training; plus 20 hours of continuing education/training annually.
You have a valid driver's license and a working, insured vehicle at the time of appointment.
STAR requires all employees to consent to and successfully complete a full background investigation, which includes a criminal history check and fingerprinting.
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The mission of Sexual Trauma Awareness & Response® (STAR®) is to support survivors of sexual trauma, improve systems response, and create social change to end sexual violence.
Position Summary
The Advocacy Director leads the advocacy program across all STAR branches. The primary duties of this position include supervising advocates and interns, providing individual advocacy to survivors of sexual trauma, conducting outreach to enhance visibility, program development, and assisting with program reports.
Classification
40 hours/week (Full-time/Exempt)
Reports to
Director of Survivor Services
Supervises
Resource Advocates, Advocacy Interns
Home Office
New Orleans
Position Duties
Lead and manage the needs of the advocacy program at STAR® by:
Developing, monitoring, and updating agency procedures to ensure alignment with the work conducted by the advocacy team to maintain consistency across branches
Identifying barriers and gaps in service delivery
Working with the advocacy team to develop solutions to overcome barriers and gaps in service delivery
Identifying areas of growth and opportunity for the advocacy team and program as a whole
Facilitate 1-1's Monthly with Resource Advocates
Developing the Advocacy Program by:
Identifying areas of improvement with community partners and executing solutions
Providing trainings for community partners to ensure quality service for survivors
Working with community partners to creatively meet the identified needs in each community for survivors
Client Services
Maintain an active caseload
Provide comprehensive case management and advocacy services to sexual assault survivors.
Conduct safety planning and need assessments with all survivors.
Travel within STAR's service area as needed to offer accompaniment and support to clients.
Follow up with clients to ensure ongoing support and resources.
Documentation & File Management
Record all survivor interactions and upload all documents to the organization's centralized database in a timely manner
Ensure that survivor files are complete, well-organized, and up-to-date.
Grant Compliance
Ensure completion of grant deliverables within required timelines.
Assist with the preparation of grant reports and documentation required by funders.
Other Responsibilities
Clock in and out using the organization's timekeeping system
Submit monthly mileage and reimbursement documentation.
Attend staff meetings and maintain continuing education requirements.
Submit mandated reports to DCFS and law enforcement, as required by Louisiana law.
Participate in special projects and other duties as assigned.
Qualifications for this Position
The following are the minimum requirements for this position.
You have a master's degree in a social services field, or a bachelor's degree with one or more years in a management position at a nonprofit organization.
You have 3-5 years of relevant lived experience or experience providing direct crisis intervention and/or survivor advocacy with knowledge of the criminal legal system.
You have strong presentation skills and are able to facilitate training for volunteers and community partners.
You understand the demands of providing advocacy services to survivors of sexual trauma through phone support and in-person support.
You are able to travel throughout Central and Southeast Louisiana.
Requirements for all Positions at STAR
STAR expects the following qualities for the members of our team.
You are committed to carrying out STAR's mission, vision and philosophy.
You adhere to STAR's core values, policies and procedures.
You value differences, recognizing that different perspectives and cultural diversity make the world a better place to be.
You uphold the highest ethical standards and respect for confidentiality.
You communicate effectively, problem solve, and work well with people from diverse backgrounds.
You know how to secure and deploy resources both effectively and efficiently.
You build strong relationships, and you deliver effective client and survivor-centric solutions.
You have strong writing skills and maintain quality documentation free of grammatical and spelling errors.
You display professionalism with clients and co-workers.
You take care of yourself by knowing your personal limitations, communicating your needs to others, and asking for help when needed.
You can handle multiple tasks simultaneously and have excellent organizational skills.
You can identify and respond to shifting priorities.
You are committed to learning and growing both professionally and personally.
You consent to and successfully complete a full background investigation, which includes a criminal history check and fingerprinting.
You are committed to getting hospital clearance for the hospital(s) that STAR provides hospital accompaniment for your home office, including drug tests and vaccinations
You have completed, or will complete in the first year of employment, a mandatory 40 hours of sexual violence training; plus 20 hours of continuing education/training annually.
You have a valid driver's license and a working, insured vehicle at the time of appointment.
STAR requires all employees to consent to and successfully complete a full background investigation, which includes a criminal history check and fingerprinting.
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