Assistant Department Manager - Hardware, Outdoor Power Equipment [JBR] Broomfiel
Kaizen Lab Inc., Broomfield, CO, United States
At JAX Mercantile Co., we are passionate about serving our customers. Join our local, family‑owned company as an Assistant Department Manager in our JAX Outdoor Gear, Farm & Ranch location in Broomfield, CO. Make someone's day by sharing your passion and enthusiasm for maintaining an immaculate yard and garden, working on landscaping projects, and all things outdoors with our customers at JAX!
Our Assistant Department Manager is responsible for providing outstanding customer service. The role supports the Department Manager and overall department operations by providing employee training and development, sharing product expertise, leading by example when assisting customers, and finding ways to improve the service provided by JAX. Duties include coordinating with the buyers team to provide feedback on products, visual merchandising with product displays, moving and tracking inventory, stocking, and organizing the department. Additional tasks include:
Ensuring coverage by working with employees or stepping up to fill gaps when necessary
Providing honest and informative answers about our products
Addressing loss prevention concerns
Participating in inventory responsibilities
Assembling new stock
Maintaining a clean and well‑stocked area
Completing record‑keeping and creating reports
Completing special orders
Coordinating with others to plan for sales and promotions
Ensuring proper documentation and pricing of products
Working to engage and inspire teamwork with department employees
Our ideal candidate is experienced in retail work, is willing to pitch‑in and help, is well‑organized, takes initiative, communicates well, and has an engaging and positive approach to customer service. Knowledge, skills and abilities desired for this position include:
Previous experience, knowledge and interest in lawn & garden products and landscaping products preferred
Previous experience, knowledge and interest in hardware & outdoor power equipment preferred
Experience with selling brands carried by JAX preferred
Prior top‑notch customer service experience required
Prior retail lead or supervisory experience strongly preferred
Comfort and adaptability with learning new technology or computer systems
Ability to be flexible and work retail hours
Engaging and positive
Effective trouble‑shooting skills
Ability to present and maintain a professional demeanor
Schedule Requirements
Must be available at least one weekend day
Flexible availability required
Pay Range
$16.00 - $17.50 an hour
Positions
1 Full‑Time position available
Company Benefits
Paid Time Off
Paid Holidays
401K Plan
Employee Discount
Monthly Performance Bonus Program
Anniversary and Birthday Gift Cards
Matching Gifts & Donations
Tuition Assistance
CO2 Conservation Credit
Life Insurance
Employee Assistance Program
Peer Recognition Programs
Paid Volunteer Time
Referral Bonus
Critical Illness Insurance
Accident Insurance
Hospital Indemnity Insurance
Pet Insurance
Full‑Time employees also have the ability to elect medical, dental, and/or vision insurance.
JAX Mercantile is proud to be an Equal Opportunity Employer.
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Our Assistant Department Manager is responsible for providing outstanding customer service. The role supports the Department Manager and overall department operations by providing employee training and development, sharing product expertise, leading by example when assisting customers, and finding ways to improve the service provided by JAX. Duties include coordinating with the buyers team to provide feedback on products, visual merchandising with product displays, moving and tracking inventory, stocking, and organizing the department. Additional tasks include:
Ensuring coverage by working with employees or stepping up to fill gaps when necessary
Providing honest and informative answers about our products
Addressing loss prevention concerns
Participating in inventory responsibilities
Assembling new stock
Maintaining a clean and well‑stocked area
Completing record‑keeping and creating reports
Completing special orders
Coordinating with others to plan for sales and promotions
Ensuring proper documentation and pricing of products
Working to engage and inspire teamwork with department employees
Our ideal candidate is experienced in retail work, is willing to pitch‑in and help, is well‑organized, takes initiative, communicates well, and has an engaging and positive approach to customer service. Knowledge, skills and abilities desired for this position include:
Previous experience, knowledge and interest in lawn & garden products and landscaping products preferred
Previous experience, knowledge and interest in hardware & outdoor power equipment preferred
Experience with selling brands carried by JAX preferred
Prior top‑notch customer service experience required
Prior retail lead or supervisory experience strongly preferred
Comfort and adaptability with learning new technology or computer systems
Ability to be flexible and work retail hours
Engaging and positive
Effective trouble‑shooting skills
Ability to present and maintain a professional demeanor
Schedule Requirements
Must be available at least one weekend day
Flexible availability required
Pay Range
$16.00 - $17.50 an hour
Positions
1 Full‑Time position available
Company Benefits
Paid Time Off
Paid Holidays
401K Plan
Employee Discount
Monthly Performance Bonus Program
Anniversary and Birthday Gift Cards
Matching Gifts & Donations
Tuition Assistance
CO2 Conservation Credit
Life Insurance
Employee Assistance Program
Peer Recognition Programs
Paid Volunteer Time
Referral Bonus
Critical Illness Insurance
Accident Insurance
Hospital Indemnity Insurance
Pet Insurance
Full‑Time employees also have the ability to elect medical, dental, and/or vision insurance.
JAX Mercantile is proud to be an Equal Opportunity Employer.
#J-18808-Ljbffr