Patient Services Coordinator/UKHC
Salem Health Hospitals & Clinics, Lexington, KY, United States
Job Details
Title:
Patient Services Coordinator - General Surgery Clinic
Requisition Number:
RE54159
Location:
Lexington, KY
Grade Level:
07
Salary Range:
$17.50-27.31/hour
Position Type:
Staff, Full–Time
Shift:
Day Shift, Monday through Friday, 8:00 am–4:30 pm (40 hrs/week)
Job Summary
This position is responsible for coordination of patient services which includes, but is not limited to, gathering medical records, scanning, making referrals to other healthcare facilities, coordinating and scheduling multiple appointments, and answering phone calls.
The person in this position will need to be adept in working within a multidisciplinary team and have strong interpersonal communication skills.
Medical terminology knowledge/experience preferred. Customer service experience in healthcare preferred.
Responsibilities
Coordinate patient services, including gathering medical records, scanning, and referral coordination.
Schedule multiple appointments for patients across facilities.
Answer phone calls and provide patient information.
Collaborate with a multidisciplinary team to provide efficient care coordination.
Maintain accurate documentation and adhere to patient privacy regulations.
Qualifications
Education:
High School diploma or equivalent.
Experience:
Minimum 5 years of related experience in a clinic or medical setting.
Preferred Experience:
At least 6 months of customer service, medical office, or care coordination experience.
Skills & Knowledge:
Proficiency with MS Windows, EPIC electronic medical record system, telephone etiquette, strong customer service skills.
Physical Requirements:
Ability to sit at a computer for long periods of time.
Equal Employment Opportunity
Equal Employment Opportunity/M/F/disability/protected veteran status.
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Title:
Patient Services Coordinator - General Surgery Clinic
Requisition Number:
RE54159
Location:
Lexington, KY
Grade Level:
07
Salary Range:
$17.50-27.31/hour
Position Type:
Staff, Full–Time
Shift:
Day Shift, Monday through Friday, 8:00 am–4:30 pm (40 hrs/week)
Job Summary
This position is responsible for coordination of patient services which includes, but is not limited to, gathering medical records, scanning, making referrals to other healthcare facilities, coordinating and scheduling multiple appointments, and answering phone calls.
The person in this position will need to be adept in working within a multidisciplinary team and have strong interpersonal communication skills.
Medical terminology knowledge/experience preferred. Customer service experience in healthcare preferred.
Responsibilities
Coordinate patient services, including gathering medical records, scanning, and referral coordination.
Schedule multiple appointments for patients across facilities.
Answer phone calls and provide patient information.
Collaborate with a multidisciplinary team to provide efficient care coordination.
Maintain accurate documentation and adhere to patient privacy regulations.
Qualifications
Education:
High School diploma or equivalent.
Experience:
Minimum 5 years of related experience in a clinic or medical setting.
Preferred Experience:
At least 6 months of customer service, medical office, or care coordination experience.
Skills & Knowledge:
Proficiency with MS Windows, EPIC electronic medical record system, telephone etiquette, strong customer service skills.
Physical Requirements:
Ability to sit at a computer for long periods of time.
Equal Employment Opportunity
Equal Employment Opportunity/M/F/disability/protected veteran status.
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