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Technical Product Specialist - Skid Steers & Mini Excavators

JCB, Pooler, GA, United States


Technical Product Specialist - Skid Steers & Mini Excavators
Bamford Blvd, Pooler, GA, USA

Job Description
Company Profile

80 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 23 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including telescopic handlers, backhoe loaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Access aerial work platforms, rough terrain forklifts, and tractors.

JCB people are at the heart of our business and as a family‑owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity.

At JCB, we stand behind our products – and our name.

Position Purpose

This position is responsible for leading product development, pricing, training, market strategy and marketing communications to support the growth of the Mini Excavator product line’s sales volume in North America.

Position Type

Full Time, Exempt

Major Tasks, Responsibilities & Key Accountabilities

Manage and maintain pricing, sales codes and product master data

Provide insights to support pricing, product positioning and sales strategies.

Collect, clean, and analyze sales data to provide insights on revenue trends, customer behavior, and sales performance.

Develop and maintain dashboards, reports, and scorecards to track key sales metrics.

Assist in sales forecasting by analyzing historical data and market trends.

Provide predictive insights to support demand planning and revenue growth strategies.

Track and evaluate sales performance at individual, team and regional levels.

Support leadership with ad hoc analysis and strategic recommendations.

Maintain competitive data files on pricing and market share

Develop and maintain dashboards, reports, and scorecards to track key sales metrics.

Minimum Qualifications

BA in Business, B. Engineering or similar

5 + years sales, product marketing, engineering and/or customer support experience in the industry or similar

Must pass any drug screens, background checks and pre‑employment tests as applicable

Preferred Qualifications

Experience in Sales Operations, Supply Chain or Data Analysis

Experience in construction, landscaping or agriculture

Experience with equipment dealerships

Experience in product development and operations environments

Advanced in Microsoft Office software

Proficient in SAP

Comfortable in an in‑person office environment

Technical selling skills and ability to translate between costumer requirements and technical specifications, and vice versa.

Excellent public speaking skills and ability to present to leadership teams, customers and partners groups in a variety of settings.

Must be customer service oriented, flexible, and have a high energy level

Must have excellent follow‑through skills

Must have a professional, polished, and sophisticated demeanor and be comfortable in most social settings

Must be open to domestic and international travel

Desire and proven ability to learn and grow

Job Conditions

Both office environment and occasionally manufacturing/factory environment

Subject to noise and temperature changes

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to:

Sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.

The employee is occasionally required to stand and walk.

The employee must frequently lift and/or move up to 10 pounds.

Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non‑discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED.

JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at https://www.jcb.com/en-gb/about/careers .

Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

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