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Sales Engineer (Enterprise AI / Service Intelligence)

Aquant Inc., Newton, MA, United States


At Aquant, we’re transforming how service organizations leverage AI to drive smarter decisions and better outcomes. As a Sales Engineer, you won’t just support deals, you’ll shape how customers understand and adopt AI at an enterprise level.

We are looking for an experienced Sales Engineer to partner closely with our sales team in driving enterprise deals for Aquant.ai. This is a highly strategic, customer‑facing role where you will translate complex technical capabilities into clear business value, while confidently engaging with senior technical stakeholders, including CIOs, CTOs, and heads of service operations.

You will act as the technical backbone of the sales process: leading discovery, demonstrating our AI‑driven service intelligence platform, and addressing deep architectural and integration questions with credibility.

What You'll Do

Collaborate with Account Executives to drive technical strategy and solution design across the full sales cycle

Lead technical discovery sessions to uncover customer requirements, data environments, and constraints

Design and position solutions that align Aquant’s capabilities with customer business and technical goals

Lead high‑stakes technical engagements, delivering demos and presentations that secure executive buy‑in

Translate AI/ML concepts, data pipelines, and platform architecture into clear, business‑relevant messaging for both technical and executive audiences

Build credibility with CIOs and senior stakeholders by confidently addressing complex technical questions

Articulate system architecture, data flows, security, deployment models, and integration approaches (APIs, CRM, FSM, ERP systems)

Drive technical validation through POCs, pilots, and evaluations, ensuring customers understand implementation considerations and expected outcomes

Identify and mitigate technical risks throughout the sales process

Partner with product and engineering teams to address advanced requirements and edge cases

Provide structured feedback from the field to inform product development and refine messaging and positioning

What We're Looking For—Experience

5+ years in a Sales Engineer / Solutions Engineer / Pre‑Sales role

Experience selling complex AI or SaaS/analytics platforms to enterprise customers

Proven ability to engage with senior technical stakeholders (CIO, CTO, enterprise architects)

Strong understanding of modern data architectures (data lakes, pipelines, ETL, APIs)

Familiarity with AI/ML concepts and the ability to explain them without jargon

Experience with enterprise systems such as Salesforce, ServiceNow, or other FSM/ERP platforms

Knowledge of cloud environments (AWS, Azure, GCP) and enterprise security considerations

Exceptional ability to translate technical detail into business value

Confident presenting to both technical and non‑technical audiences

Comfortable handling objections and thinking on your feet in high‑stakes conversations

Customer‑first and solutions‑oriented

Collaborative and comfortable working cross‑functionally

Curious, adaptable, and excited about AI‑driven products

Hands‑on experience using AI tools to build custom demonstrations

Nice to Have

Experience in service operations, field service management, or industrial/service organizations

Background in data science, analytics, or AI‑driven applications

Experience with POCs, pilots, or enterprise implementation discussions

Some of our benefits:

We’ve got you covered: From medical, dental, vision, life, and 401k match & retirement, we’re here to support your physical, mental, and financial well‑being.

Support yourself and those you love: We offer parental leave to full‑time employees across all Aquant locations.

Vacation your way: We want to make sure you have time to meet your personal needs with generous PTO and flexible vacation planning.

Everyone is an owner: We want everyone to feel ownership over their work and what we are building here, which is why we offer equity to full‑time employees.

Build your career: Every Aquant employee is in control of their career development with our learning stipends, tools, and training.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Aquant is committed to hiring a diverse and talented workforce. We participate in the E‑Verify program to ensure that our employees are authorized to work in the United States.

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