Remote Medicaid Contact Center Implementation Lead

Humana Inc is seeking a Medicaid Contact Center Operations & Implementation Lead in Atlanta, GA. This role is responsible for overseeing operational readiness and implementation of new state launches and expansions in Medicaid contacts. The ideal candidate has over 5 years of experience in contact center operations and 2 years specifically within Medicaid Managed Care. This position also involves improving member experience and ensuring operational efficiency across contact center programs.
#J-18808-Ljbffr