First-Line Product and Service Quality Manager
The Boeing Company, Puyallup, WA, United States
Job Description
At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Boeing Commercial Airplanes (BCA) - Product & Services Quality Manager (Level K)
We are seeking dynamic leaders with a proven track record of leading change, inspiring others, and challenging the status quo. In this role, you will drive improvements within the program to ensure teams are prepared for and continuously improving with the goal of zero injuries, zero defects, and zero Foreign Object Debris (FOD). You will lead and mentor a team of managers with employees performing various quality functions.
Position Responsibilities
Leads by demonstrating and holding all accountable to the Boeing Values and Behaviors.
Leads, mentors, coaches, and teaches a team of employees.
Leads process improvement and BPS activities for quality.
Leads the day-to-day activities for a group of quality teams.
Partners with other functions to ensure processes used to manage, develop, and improve areas are effective and integrated.
Monitors and acts to improve the efficiency and effectiveness of the teams.
Provides education and coaching on connecting the quality systems and processes.
Understands business objectives, strategies, and conditions affecting all areas of the program.
Develops and maintains partnering relationships with program leaders, quality stakeholders, peers, partners, and direct reports.
Maintains partnering relationships with peer team members the manufacturing and assembly processes.
Communicates and conveys quality status and actions taken to improve the area with upper leadership.
Boeing First-Line Leader Assessment
To be considered for this position you will be required to complete an assessment as part of the selection process. Failure to complete the assessment will remove you from consideration.
Basic Qualifications (Required Skills/Experience)
3+ years of experience in developing and maintaining relationships and partnerships with senior executives, customers, stakeholders, peers, and business partners.
1+ years of experience using Microsoft Office tools (Word, Outlook, Excel, and PowerPoint).
Must be able to work any shift based on the needs of the operation.
Candidates must have at least one year of experience in a leadership role (team leader, temporary manager, large scale cross‑functional project/program management, or formal manager experience) OR have completed the Boeing internal course “Exploring Leadership.”
Preferred Qualifications (Desired Skills/Experience)
3+ years of experience in a leadership role leading global teams, initiatives, or projects to meet business objectives and influence change.
3+ years of management experience with Quality or Operations or leading managers/teams in Operations and/or Quality position.
2+ years of experience with the Material Review Board (MRB) process.
Excellent communication skills, both verbal and written.
Experience with the One Boeing Production System (BPS).
Proven ability to manage, develop, and motivate employees.
Experience completing process‑oriented tasks accurately and in an organized manner.
Self‑starter who creates and implements job‑related solutions and procedures.
Strong Quality Management Systems/Business Acumen; Adaptability, Communication, Continuous Improvement, Customer Focus, Managing Conflict, Building Positive Relationships.
Demonstrated skills in team building, systematic problem solving and ethical leadership.
Conflict of Interest
Successful candidates for this job must satisfy the Company’s Conflict of Interest (COI) assessment process.
Shift Work Statement
Candidate may be selected for 1st, 2nd, or 3rd shift. Shift will be determined at the time of offer and is subject to change as business needs evolve.
Drug Free Workplace
Boeing is a Drug Free Workplace where post‑offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria are met as outlined in our policies.
Total Rewards
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
Summary pay range: $119,850 - $162,150.
Export Control Requirements
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.
Relocation
Relocation assistance is not a negotiable benefit for this position.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Equal Opportunity Employer
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
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At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Boeing Commercial Airplanes (BCA) - Product & Services Quality Manager (Level K)
We are seeking dynamic leaders with a proven track record of leading change, inspiring others, and challenging the status quo. In this role, you will drive improvements within the program to ensure teams are prepared for and continuously improving with the goal of zero injuries, zero defects, and zero Foreign Object Debris (FOD). You will lead and mentor a team of managers with employees performing various quality functions.
Position Responsibilities
Leads by demonstrating and holding all accountable to the Boeing Values and Behaviors.
Leads, mentors, coaches, and teaches a team of employees.
Leads process improvement and BPS activities for quality.
Leads the day-to-day activities for a group of quality teams.
Partners with other functions to ensure processes used to manage, develop, and improve areas are effective and integrated.
Monitors and acts to improve the efficiency and effectiveness of the teams.
Provides education and coaching on connecting the quality systems and processes.
Understands business objectives, strategies, and conditions affecting all areas of the program.
Develops and maintains partnering relationships with program leaders, quality stakeholders, peers, partners, and direct reports.
Maintains partnering relationships with peer team members the manufacturing and assembly processes.
Communicates and conveys quality status and actions taken to improve the area with upper leadership.
Boeing First-Line Leader Assessment
To be considered for this position you will be required to complete an assessment as part of the selection process. Failure to complete the assessment will remove you from consideration.
Basic Qualifications (Required Skills/Experience)
3+ years of experience in developing and maintaining relationships and partnerships with senior executives, customers, stakeholders, peers, and business partners.
1+ years of experience using Microsoft Office tools (Word, Outlook, Excel, and PowerPoint).
Must be able to work any shift based on the needs of the operation.
Candidates must have at least one year of experience in a leadership role (team leader, temporary manager, large scale cross‑functional project/program management, or formal manager experience) OR have completed the Boeing internal course “Exploring Leadership.”
Preferred Qualifications (Desired Skills/Experience)
3+ years of experience in a leadership role leading global teams, initiatives, or projects to meet business objectives and influence change.
3+ years of management experience with Quality or Operations or leading managers/teams in Operations and/or Quality position.
2+ years of experience with the Material Review Board (MRB) process.
Excellent communication skills, both verbal and written.
Experience with the One Boeing Production System (BPS).
Proven ability to manage, develop, and motivate employees.
Experience completing process‑oriented tasks accurately and in an organized manner.
Self‑starter who creates and implements job‑related solutions and procedures.
Strong Quality Management Systems/Business Acumen; Adaptability, Communication, Continuous Improvement, Customer Focus, Managing Conflict, Building Positive Relationships.
Demonstrated skills in team building, systematic problem solving and ethical leadership.
Conflict of Interest
Successful candidates for this job must satisfy the Company’s Conflict of Interest (COI) assessment process.
Shift Work Statement
Candidate may be selected for 1st, 2nd, or 3rd shift. Shift will be determined at the time of offer and is subject to change as business needs evolve.
Drug Free Workplace
Boeing is a Drug Free Workplace where post‑offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria are met as outlined in our policies.
Total Rewards
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
Summary pay range: $119,850 - $162,150.
Export Control Requirements
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.
Relocation
Relocation assistance is not a negotiable benefit for this position.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Equal Opportunity Employer
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
#J-18808-Ljbffr