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Operations Control Center (OCC) Supervisor

Hitachi Vantara Corporation, Pearl City, HI, United States


About Us

A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting‑edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.

Job Description
Hitachi Rail is looking for an enthusiastic self‑motivated

Operations Control Center (OCC) Supervisor

to work on our Honolulu Rail Project. As the successful candidate your ideas for continuous improvement and creativity are welcome. The position is based in

Pearl City, HI.

Job Summary/Duties
Supervises the monitoring and routine, preventative and unscheduled maintenance, inspection, testing, modification and repair of all equipment associated with electrical power distribution systems and emergency trip station facilities. Assigns duties to personnel by workload priority, giving instructions in proper work methods/techniques; conducts inspections and monitors.

Accountabilities

Must be able to work non‑scheduled emergency call outs outside of assigned work hours

Monitor and control through OCC workstations Train Controllers, Yard Controllers, Engineering Fault Controllers, Information Controllers and Security Controllers

Supervises the Controllers that Monitor and Control through SCADA workstation, remote equipment including but not limited to:

Automatic Train Control Systems

Elevators and Escalators

Traction Power

Platform Screen Gates

Auxiliary Station equipment

Fire detection systems

Access control

Train Equipment faults

CCTV

MMIS

Performs manual intervention and adjustment of train operations as required

Ensure daily work is conducted in accordance with the applicable regulations, rules, standards and operational procedures related to railway safety

Daily management of control room activities and needs

Coordination of planned and unplanned activities

Responsible for providing clear and effective information to the Train Operators and Field Staff

Responsible for answering emergency calls from stations, trains and passengers

Responsible for populating control room logs and reports

Responsible for understanding and utilizing control room operation policies, restrictions and plans

Willing to work flexibly and efficiently in support of the project which may include working shift rotation, nights, weekends and holidays

Reading and interpreting plans, specifications and electronic schematics, diagrams and maintenance manuals

Staying current on all new technologies introduced into the transit industries as relates to transit rail

Safely operating a variety of trucks, equipment and tools

Preparing written reports, document defects and repairs on inspection forms, work orders or computer programs

Contribute to the System Service Availability metrics and compile required reports and analysis

Maintaining records and preparing clear and concise reports

Reading, understanding and using technical information found in repair manuals, service change bulletins and applicable technical documents, including parts and service manuals

Working independently and safely with AC and DC power

Establishing and maintaining effective working relationships with those encountered in the course of the work

Supervise OCC staff in completion of job duties; provide feedback and corrective training as needed

Perform rules compliance checks and operational efficiency audits on a monthly basis

Lead shift briefings for oncoming OCC staff

Ensure OCC staff members are fit for duty and current on training requirements prior to starting work

Handle shift call outs and schedule changes; arrange shift coverage according to staffing plan and CBA requirements

Required Skills/Knowledge

A minimum of two (2) years of experience in a rail dispatch, air traffic control or missile control positions

Basic knowledge and understanding of large monitoring and control systems and subsystems

Ability to perform assigned duty in critical situations

Training in electrical engineering preferred and/or a combination of education and work experience

Desired Skills/Knowledge

Five (5) or more years of experience in train controller or rail dispatch positions

3+ years working with high voltage protection and transformation equipment in voltage classes, preferably in power utility field

Experience in fields of cable plant and contact rail inspection, test and maintenance and supervisory experience in a rail electrical field are desirable

Education
Graduation from an accredited high school or equivalency certificate.

Languages
English fluency

Note:In accordance with the DOT’s FRA and FTA programs, Hitachi’s substance screening program tests pre‑employment candidates and current employees, as required for safety‑sensitive positions.

Salary Range
The salary range for this position is $83,300 - $125,000 per year. Final pay is determined by the candidate’s experience, skillset and ability level, internal equity and location.

Benefits
Hitachi Rail employees enjoy a comprehensive benefits package including Competitive Pay, Medical, Dental and Vision Insurance, Short & Long Term Disability, Life & Accident Insurance, a RetirementSavings Plan, and Paid Vacation. We also offer a variety of Training and Development opportunities.

Equal Opportunity Employer
Equally open to all qualified individuals including Females, Minorities, Protected Veterans, Individuals with Disabilities. If you need a reasonable accommodation to apply for a job at Hitachi, please send the nature of request and contact information to hrunitedstates@hitachirail.com. Queries other than accommodation requests will not be responded to.

Contact Information
Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at https://www.hitachirail.com/careers.

Company Commitment
At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment – we are proud to be an equal opportunity employer.

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