
Shift Manager
Workstream, Mcalester, OK, United States
Full‑time role with competitive pay based on experience
Meal allowance to enjoy Freddy’s on‑or off‑duty
Paid training and opportunities for advancement
Family‑friendly hours and a culture that values teamwork and hospitality
About the Role
Freddy’s Shift Managers assist the Assistant and General Manager in the daily operations of our restaurants, providing leadership and motivating team members to meet operational goals. You’ll control labor and food costs, build relationships with guests, handle guest issues and serve as a model of hospitality.
Key Responsibilities
Teach and practice Freddy’s standards of hospitality, quality and cleanliness
Lead by example; be organized and vocal, with strong time‑management skills
Demonstrate a willingness to learn and accept coaching/constructive criticism
Practice situational management and maintain a sense of urgency at all timesCorrect operational mistakes with the goal of satisfying the guest
Spend the majority of time on the restaurant floor (not in the office)
Assess team‑member performance, coach and develop them, and build a positive team culture
Reduce waste, manage labor and improve overall efficiency
Maintain the cleanliness and maintenance of the facility and equipment
Foster strong vendor relations and ensure product execution is on point
Required Skills & Experience
Natural leadership skills with a self‑starting personality and even disposition
Professional appearance and demeanor at all times
Strong communication skills with guests and team members
Ability to use a point‑of‑sale system
Willingness to jump in and assist co‑workers; team‑player mentality
Physical Requirements
Availability to work a variety of hours (days, nights and weekends) within the local metro area
Ability to stand or walk for up to a 10‑hour shift and lift up to 40lbs
Willingness to bend, stoop and occasionally use a ladder
Our Philosophy
A happy team means happy guests. As a Freddy’s Supervisor you’ll model exceptional hospitality in every interaction, motivate others and help create memorable experiences for our guests. If you’re ready to lead with energy and compassion, apply today!
1102 S George Nigh Expy, McAlester, OK, 74501
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