Field Service Technician - Eagle TX, MS, AL

Share this job:Share Field Service Technician - Eagle TX, MS, AL with a friend via e-mailOur Opening and Your ResponsibilitiesEagle Product Inspection Field Service Technicians (FSTs) deliver world-class customer support by performing start-ups, audits, maintenance, repairs, and training for Eagle X-Ray systems. They manage all aspects of field service—customer communication, scheduling, reporting, documentation, and job management—while adhering to Eagle’s safety standards, procedures, and best practices. What you will do* Ensure compliance with all Eagle, MT-PI, and customer site safety requirements.* Attend weekly service calls and execute scheduled service visits efficiently, balancing cost, time, and customer expectations.* Build strong customer relationships and act as a trusted advisor.* Diagnose and resolve technical issues (aiming for first-time fix).* Complete and submit accurate service reports, timesheets, and expenses promptly.* Evaluate equipment performance and recommend improvements.* Maintain technical training, tools, and company-provided equipment.* Participate in remote support and on-call rotations, including weekend or after-hours work.* Uphold Eagle’s core values and Code of Conduct.* Perform other duties as assigned.This position can be located in, TX, MS, AL* High school diploma or GED required; associate degree in Electronics or Engineering Technology preferred.* Detail-oriented, self-motivated, and able to meet deadlines in a fast-paced environment.* Strong problem-solving, communication, and customer-service skills.* Skilled in conflict management and collaboration across teams.* Proficient with hand tools, test equipment, and Windows applications (Outlook, Teams, Excel, Word, Adobe).* Knowledge of mechanics, electronics, conveyors, and AC/DC systems; able to read blueprints and schematics.* Fluency in English required, Spanish a plus.* Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire* Tuition reimbursement, employee wellness programs, plus other perks and discounts* Parental and caregiver leave policies* All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits* Global market strength and worldwide leadership in weighing* A brand name that is identified worldwide with precision, quality, and innovation* Thousands of patents, design and innovation awards* A commitment to extraordinary service on our state-of-the-art equipmentPreferred LocationAlabama, Mississippi, TexasShare this job:Share Field Service Technician - Eagle TX, MS, AL with a friend via e-mail
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