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Case Manager Substance Use and Recovery Location: MA-Greenfield-01301 Full / Par

ServiceNet Inc., Greenfield, MA, United States


Case Manager - Moltenbrey Supportive Housing
Department: Substance Use Services

Location: Greenfield, MA

Schedule: Monday-Friday 8am-4pm; with one day TBD 10am-6pm. Must have flexibility for meetings and trainings outside of scheduled hours and shared responsibility for on-call.

Employment: Full-Time

Pay Rate: $22-23/hr (Based on Experience)

Moltenbrey Program is seeking a case manager to work 40 hours per week. The role plays an integral part in establishing and nurturing a safe, drug‑free, health‑oriented, supportive environment steeped in the culture of recovery. Participants are generally 18+ individuals who have completed residential treatment and have been in recovery for 6 months or longer. The case manager will guide clients through the development of service plans and advocacy, and will work independently to support clients’ progress in a community‑focused, independent setting in Turners Falls, with occasional travel.

Key Responsibilities

Provide insight, support, and advocacy to clients, helping them access, utilize, and follow through with treatment, social service, medical, vocational, housing, and associated community resources that promote recovery.

Develop individual service goals with the creation of an IAP.

Meet with clients to review treatment plans, set goals, facilitate referrals, and evaluate progress on IAP.

Organize and facilitate a minimum of 2 psycho-educational, Health & Wellness, and Life Skills groups.

Complete enrollment and discharge summaries in virtual gateway.

Provide admissions and discharge summaries that are clear and objective.

Create and maintain accurate up‑to‑date medication administration records (MAR).

Provide education on HIV/AIDS, tobacco use, MAT, and access to health services.

Monitor participant progress and provide problem‑solving strategies to facilitate recovery and sobriety.

Attend community meetings such as OTF and provider meetings.

Monitor and update client insurance in virtual gateway.

Report client progress and needs to House Manager and/or Clinical Supervisor.

Participate in on‑call responsibilities.

Respond quickly and effectively to emergency situations.

Collaborate with community providers.

Write clear and objective log notes, case management notes, service notes, and quick notes.

Opportunity to flex to other SUD programs in the division performing similar duties.

Qualifications

CADAC/LADC preferred.

Experience or interest in substance use recovery and/or behavioral health.

Strong organizational and communication skills.

Confidence facilitating groups and managing multiple priorities.

Comfort working in dynamic, team‑based environments.

Willingness to be part of an on‑call rotation.

Ability to uphold confidentiality and adhere to HIPAA and 42 CFR Part 2 standards.

Benefits

401(k) and 401(k) matching

Dental insurance

Health insurance

Vision insurance

Paid time off (PTO)

Generous PTO package

Opportunity for advancement and career development

Training and development

Tuition assistance and tuition remission for eligible classes

Long‑term disability insurance

Life insurance

403(b) retirement plan

Public Service Loan Forgiveness (PSLF) eligibility

Additional benefits

ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.

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