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Automotive Lead Technician

Bridgestone Americas, Inc., Phoenix, AZ, United States


Company Overview
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company‑owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

Job Category
Retail

Position Summary
The Lead Technician position requires experience and technical expertise to diagnose drivability and electrical systems, while using leadership and mentoring skills to drive a team toward increased customer care and satisfaction.

Pay Range: $24.10 - $41.83

Our technicians enjoy a performance‑based compensation model known as flat‑rate pay. This system rewards skilled professionals with a predetermined amount for each eligible task, fostering a culture of efficiency and swift task accomplishment.

Bridgestone is committed to fair and lawful compensation practices. All employees receive pay that meets or exceeds the applicable minimum wage requirements.

Responsibilities

Diagnose and repair to specifications – brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.

Adequately explain technical diagnoses and needed repairs to non‑mechanical individuals.

Stay current with rapidly changing automotive technology through continuous paid formal training.

Assist and train technicians/mechanics in performing technical activities.

Obtain or maintain A.S.E. certifications in at least five of A1 – A8 within first two years of employment. (Tests and registration fees are paid for by company; bonuses for each test passed.)

Minimum Qualifications

Must have a valid automobile driver’s license at all times and be able to drive customer and company vehicles.

Skilled in brakes diagnosis/repair.

Skilled in alignment, steering & suspension diagnosis/repair.

Skilled in general automotive maintenance & tire repair.

Current federal, state and local certification/license where applicable.

Ability to communicate technical information to non‑technical people.

Reading, writing and math skills.

Preferred Qualifications

Strong understanding of any of the following: electrical/electronic systems, engine repair, engine performance, automatic transmission/transaxle, manual drivetrain/transmission, automotive heating/AC.

5 years of automotive repair experience, demonstrated skills via third‑party assessments/certifications, or completion of a Vocational‑Technical School Program.

A.S.E. certification in at least 3 of A1‑A8 (L1 can be one of the three – Brakes and Steering & Suspension A.S.E.s preferred).

Benefits

Medical, Dental and Vision – Starting day 1 for all teammates.

Paid vacation and holidays.

On‑the‑job training and company‑funded ASE certifications.

Flexible work schedule.

401(k) match.

On‑demand pay (daily pay) program available.

Bridgestone is proud to be an Equal Employment Opportunity employer. We consider all individuals for employment regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status or any other characteristic protected by law.

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

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