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Director of Automation Engineering - Pharmacy Products

Hispanic Alliance for Career Enhancement, Richardson, TX, United States


Position Summary
CVS Health Digital is looking for hands‑on, passionate people who want to join a high‑energy and growing team to make a difference in customers’ lives and who want to be on the forefront of digital innovation that aims to reinvent what a pharmacy and a health care company can be in the digital world. The Director of Automation Engineering – Pharmacy Products will lead the strategy, design, and delivery of intelligent automation platforms that accelerate product development, improve productivity and drive operational efficiency across the team. This leader will build and scale AI‑powered automation products, including knowledge repositories, automated user‑story generation, and end‑to‑end test automation, with a strong emphasis on agentic AI and real‑world business impact. This role requires a rare combination of deep technical expertise in AI and automation, strong business acumen, and proven leadership in building platforms that are adopted at scale by product, engineering, and operations teams.

Expectations For The Role
Automation & AI Product Leadership

Define and own the vision, roadmap, and execution of enterprise‑grade automation platforms that support:

Intelligent knowledge repositories (self‑learning, context‑aware, continuously updated)

Automated user‑story and acceptance‑criteria generation

AI‑driven test‑case generation and end‑to‑end experience automation

Drive adoption of agentic AI systems that can reason, plan, and execute multi‑step workflows to automate processes

Ensure automation solutions are product‑centric, scalable, secure, and aligned with business priorities

Agentic AI & Advanced Automation

Lead the design and implementation of agentic AI systems that drive efficiencies to accelerate product ideation, product strategy development, and creation of high‑quality product backlogs

Build AI agents capable of synthesizing insights from knowledge repositories, customer signals, and operational data to inform roadmap decisions and backlog prioritization

Enable automated generation of user stories, acceptance criteria, and test scenarios that align product intent with end‑to‑end experience automation

Partner with Product Management, Engineering, and Architecture leaders to embed AI‑driven automation into product discovery, planning, and delivery workflows

Ensure agentic solutions continuously learn from outcomes and user feedback to improve relevance, accuracy, and business impact

End‑to‑End Experience Automation

Build automation capabilities that span the full product lifecycle—from ideation and requirements to development, testing, release, and monitoring

Enable true experience‑level automation, not just test automation, across user journeys and business workflows

Establish standards, metrics, and feedback loops to continuously improve automation effectiveness and reliability

Business & Stakeholder Leadership

Partner with Product, Engineering, Operations, and Business leaders to identify high‑impact automation opportunities

Translate business problems into automation strategies with clear ROI, efficiency gains, and quality improvements

Influence senior leadership through data‑driven insights, compelling narratives, and demonstrated outcomes

People & Organizational Leadership

Build, lead, and mentor high‑performing teams of automation engineers, AI engineers, and technical leaders

Foster a culture of innovation, experimentation, learning agility, and accountability

Own talent strategy including hiring, performance management, career development, and succession planning

Required Qualifications

10+ years of experience in software engineering, automation, or platform development

5+ years in senior technical leadership roles (Director, Senior Manager, or equivalent)

5+ years using SDLC automation, test automation, CI/CD, and modern engineering practices

3+ years of proven experience building AI‑driven automation products, including hands‑on experience with agentic AI or autonomous systems

Demonstrated ability to connect technology decisions to business outcomes and operational efficiency

Preferred Qualifications

Experience building internal developer platforms or productivity tools at enterprise scale

Background in knowledge management systems, NLP‑based automation, or generative AI applications

Experience operating in highly regulated or complex enterprise environments

Track record of driving cross‑functional change and technology adoption

Education
Bachelor’s degree or, equivalent experience (HS diploma + 4 years relevant experience)

Pay Range
The typical pay range for this role is: $144,200.00 – $288,400.00. This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short‑term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

Benefits
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVS Health is an affirmative action employer, and is an equal‑opportunity employer, as are the physician‑owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

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