Account Executive/Client Service Executive
DRCOM ANZ PTY, New York, NY, United States
Account Executive/Client Service Executive
Full-time
Level of management: Junior
About drcom
drcom group is a forward-thinking, dynamic agency specializing in healthcare marketing and communications. With a strong focus on pharmaceutical commercialization, we provide tailored solutions to help our clients navigate complex challenges in the healthcare industry. Our team is comprised of innovative professionals who bring a deep understanding of both the healthcare landscape and the marketing strategies that drive growth.
We believe in building lasting partnerships with our clients by delivering high-quality, strategic marketing initiatives that drive business success. At drcom, we are committed to advancing patient engagement, raising disease awareness, and supporting the commercialization of cutting‑edge healthcare products through creative and effective marketing strategies.
Job Overview
drcom group is seeking an enthusiastic
Account Executive/Client Servicing Executive
to join our dynamic team. This role plays a pivotal part in maintaining client satisfaction and expanding our key client accounts in the APAC market. As an Account Executive, you will work within a team to oversee the seamless execution of projects from briefing to delivery, ensuring high‑quality outcomes and building strong client relationships. A keen interest in the health sciences/healthcare and marketing is essential.
Key Responsibilities
Build and maintain long‑term relationships with key and strategic accounts
Understand client requirements and growth strategies to plan and develop tailored project solutions for the commercialisation of pharmaceuticals
Assist the client servicing team in addressing project challenges and providing actionable insights
Stay informed about company offerings to effectively present services and solutions to clients
Collaborate with internal teams on sales and marketing initiatives to drive business growth
Develop and deliver innovative proposals and strategic sales presentations
Provide recommendations for new products, service extensions, or enhancements based on client needs
Monitor and report on KPIs, including opportunities, invoicing, and transformation rates
Ensure adherence to growth objectives
Collaborate with internal cross‑functional teams to deliver excellence in project execution
Support team members to foster professional development and teamwork
Requirements
Bachelor’s degree in Life sciences, Bio‑medical science, Pharmacy, Medical, Healthcare, Marketing, communications, advertising, media, digital, public relations majors will be considered
Prior internship in a healthcare company will be advantageous
Interest in healthcare marketing, disease awareness and patient engagement
Digitally savvy particularly within the healthcare industry
Keen interest in client servicing and building professional, long‑term partnerships
Adaptability and problem‑solving skills to provide recommendations and solutions to clients
Exceptional communication and presentation skills, with a proactive approach to client engagement
Detail‑oriented and an eagerness to learn
Benefits
Supportive team environment: Work in a culture of mentorship and assistance, where everyone is encouraged to grow and succeed together
Close collaboration with International Colleagues Across APAC: Collaborate with professionals from across the APAC region, gaining global exposure and broadening your cultural awareness
Business travel opportunities within the APAC region to meet clients, attend events, and work closely with teams in different locations
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Full-time
Level of management: Junior
About drcom
drcom group is a forward-thinking, dynamic agency specializing in healthcare marketing and communications. With a strong focus on pharmaceutical commercialization, we provide tailored solutions to help our clients navigate complex challenges in the healthcare industry. Our team is comprised of innovative professionals who bring a deep understanding of both the healthcare landscape and the marketing strategies that drive growth.
We believe in building lasting partnerships with our clients by delivering high-quality, strategic marketing initiatives that drive business success. At drcom, we are committed to advancing patient engagement, raising disease awareness, and supporting the commercialization of cutting‑edge healthcare products through creative and effective marketing strategies.
Job Overview
drcom group is seeking an enthusiastic
Account Executive/Client Servicing Executive
to join our dynamic team. This role plays a pivotal part in maintaining client satisfaction and expanding our key client accounts in the APAC market. As an Account Executive, you will work within a team to oversee the seamless execution of projects from briefing to delivery, ensuring high‑quality outcomes and building strong client relationships. A keen interest in the health sciences/healthcare and marketing is essential.
Key Responsibilities
Build and maintain long‑term relationships with key and strategic accounts
Understand client requirements and growth strategies to plan and develop tailored project solutions for the commercialisation of pharmaceuticals
Assist the client servicing team in addressing project challenges and providing actionable insights
Stay informed about company offerings to effectively present services and solutions to clients
Collaborate with internal teams on sales and marketing initiatives to drive business growth
Develop and deliver innovative proposals and strategic sales presentations
Provide recommendations for new products, service extensions, or enhancements based on client needs
Monitor and report on KPIs, including opportunities, invoicing, and transformation rates
Ensure adherence to growth objectives
Collaborate with internal cross‑functional teams to deliver excellence in project execution
Support team members to foster professional development and teamwork
Requirements
Bachelor’s degree in Life sciences, Bio‑medical science, Pharmacy, Medical, Healthcare, Marketing, communications, advertising, media, digital, public relations majors will be considered
Prior internship in a healthcare company will be advantageous
Interest in healthcare marketing, disease awareness and patient engagement
Digitally savvy particularly within the healthcare industry
Keen interest in client servicing and building professional, long‑term partnerships
Adaptability and problem‑solving skills to provide recommendations and solutions to clients
Exceptional communication and presentation skills, with a proactive approach to client engagement
Detail‑oriented and an eagerness to learn
Benefits
Supportive team environment: Work in a culture of mentorship and assistance, where everyone is encouraged to grow and succeed together
Close collaboration with International Colleagues Across APAC: Collaborate with professionals from across the APAC region, gaining global exposure and broadening your cultural awareness
Business travel opportunities within the APAC region to meet clients, attend events, and work closely with teams in different locations
#J-18808-Ljbffr