Quality Engineer
Syncreon, Aguadilla, Aguadilla, United States
At
DP World , we enable global trade by delivering safe, reliable, and efficient supply chain solutions. We are seeking a
Senior Quality Engineer
to lead and strengthen our Quality Management System (QMS), ensuring ISO 9001 compliance, operational discipline, and continuous improvement across our warehouse and logistics operations.
In this role, you will own the development and maintenance of
ISO 9001–aligned processes , drive audit readiness, and lead corrective and preventive action initiatives that reduce risk and improve performance. You will partner closely with Operations, Supply Chain, and Warehouse teams to resolve quality issues, enhance supplier integrity, and ensure product and process reliability.
As a senior‑level quality professional, you will analyze quality metrics, identify trends, and present actionable insights to senior leadership. You will also apply
Lean, Six Sigma, DMAIC, and Kaizen methodologies
to optimize workflows, reduce waste, and elevate operational excellence. Just as importantly, you will serve as a quality ambassador—educating teams, promoting risk‑based thinking, and embedding quality into daily operations across DP World’s network.
This role is ideal for a hands‑on leader who combines technical expertise with operational insight and thrives in a fast‑paced, global logistics environment.
About the Role
How you will contribute
Gather data from the customer and internal sources as input for problem solving and communicate/report to appropriate personnel. Interact with staff within the locations and within the Company and all customer and prospective customer representatives.
Administer all projects and documentation (quality system) relative to assigned processes/launches (i.e. operator instructions (SWS, WES), PFMEA’s and process control plans).
Provide input on processes from a quality perspective, aid in the implementation of new processes. (3rd party sorts, suspect material, damaged material etc.)
Champion Lean engineering goals in addition to being an aid in developing, implementing and maintaining a Lean culture within the organization using a hands‑on approach.
Develop and design irreversible corrective actions for known problems. Use established problem solving techniques to reduce process variation.
Generate, interpret, analyze, and communicate results using management tools, graphs, and reports.
Provide input on document enhancement and retention, maintain ISO documentation and controls, administer activities required to maintain ISO certification, and actively coach the organization for maintaining ISO system.
Support and participate in the internal auditing program in order to identify and report any potential and/or existing quality issues.
Drive regional and local quality initiatives.
Other duties as assigned.
Your Key Qualifications
College with a Technical degree is required.
Experience working in an automotive or logistics environment working in a quality capacity.
Extensive knowledge and/or training in Core Tools (APQP, FMEA).
Knowledge of relevant international standards (ISO 9001, 14001,45001 etc.).
Strong analytical and technical skills. Strong experience using MS Office products.
Strong interpersonal, organizational, and communication skills—written and oral in order to deal with a wide range of internal and external customers.
Requirements & Qualifications
Required
Bachelor’s degree in Engineering, Quality Engineering, Industrial Engineering, or a related technical field.
5–8 years of progressive experience
in Quality Engineering, Quality Systems, or Operational Quality.
Experience supporting
logistics, warehousing, manufacturing, or supply chain operations.
Demonstrated experience developing, implementing, and maintaining
ISO 9001–aligned Quality Management Systems (QMS).
Strong working knowledge of
ISO 9001 standards , regulatory compliance, and audit requirements.
Proven experience conducting and coordinating
internal and external ISO audits , including preparation, execution, and follow‑up.
Hands‑on experience managing
Corrective and Preventive Action (CAPA)
systems, non‑conformances, and root cause analysis.
Experience conducting
process inspections , including first‑article inspections, sampling plans, and
Measurement System Analysis (MSA) .
Ability to establish, track, and analyze
quality KPIs , identify trends, and report findings to senior management.
Experience evaluating suppliers through
audits, performance scorecards, and corrective action processes.
Practical application of
Lean, Six Sigma, DMAIC, and Kaizen
methodologies in operational environments.
Strong documentation and record‑keeping skills ensuring
traceability, audit readiness, and regulatory compliance.
Ability to identify
operational and regulatory risks
and implement effective controls using risk‑based thinking.
Experience training and educating warehouse and operations staff on quality standards, procedures, and corrective action protocols.
Strong collaboration skills with Operations, Supply Chain, and cross‑functional teams to resolve quality issues and improve reliability.
Excellent analytical, problem‑solving, and communication skills.
Nearest Major Market:
Puerto Rico
Job Segment:
Logistics, Lean Six Sigma, Six Sigma, Compliance, Supply Chain, Operations, Management, Legal
#J-18808-Ljbffr
DP World , we enable global trade by delivering safe, reliable, and efficient supply chain solutions. We are seeking a
Senior Quality Engineer
to lead and strengthen our Quality Management System (QMS), ensuring ISO 9001 compliance, operational discipline, and continuous improvement across our warehouse and logistics operations.
In this role, you will own the development and maintenance of
ISO 9001–aligned processes , drive audit readiness, and lead corrective and preventive action initiatives that reduce risk and improve performance. You will partner closely with Operations, Supply Chain, and Warehouse teams to resolve quality issues, enhance supplier integrity, and ensure product and process reliability.
As a senior‑level quality professional, you will analyze quality metrics, identify trends, and present actionable insights to senior leadership. You will also apply
Lean, Six Sigma, DMAIC, and Kaizen methodologies
to optimize workflows, reduce waste, and elevate operational excellence. Just as importantly, you will serve as a quality ambassador—educating teams, promoting risk‑based thinking, and embedding quality into daily operations across DP World’s network.
This role is ideal for a hands‑on leader who combines technical expertise with operational insight and thrives in a fast‑paced, global logistics environment.
About the Role
How you will contribute
Gather data from the customer and internal sources as input for problem solving and communicate/report to appropriate personnel. Interact with staff within the locations and within the Company and all customer and prospective customer representatives.
Administer all projects and documentation (quality system) relative to assigned processes/launches (i.e. operator instructions (SWS, WES), PFMEA’s and process control plans).
Provide input on processes from a quality perspective, aid in the implementation of new processes. (3rd party sorts, suspect material, damaged material etc.)
Champion Lean engineering goals in addition to being an aid in developing, implementing and maintaining a Lean culture within the organization using a hands‑on approach.
Develop and design irreversible corrective actions for known problems. Use established problem solving techniques to reduce process variation.
Generate, interpret, analyze, and communicate results using management tools, graphs, and reports.
Provide input on document enhancement and retention, maintain ISO documentation and controls, administer activities required to maintain ISO certification, and actively coach the organization for maintaining ISO system.
Support and participate in the internal auditing program in order to identify and report any potential and/or existing quality issues.
Drive regional and local quality initiatives.
Other duties as assigned.
Your Key Qualifications
College with a Technical degree is required.
Experience working in an automotive or logistics environment working in a quality capacity.
Extensive knowledge and/or training in Core Tools (APQP, FMEA).
Knowledge of relevant international standards (ISO 9001, 14001,45001 etc.).
Strong analytical and technical skills. Strong experience using MS Office products.
Strong interpersonal, organizational, and communication skills—written and oral in order to deal with a wide range of internal and external customers.
Requirements & Qualifications
Required
Bachelor’s degree in Engineering, Quality Engineering, Industrial Engineering, or a related technical field.
5–8 years of progressive experience
in Quality Engineering, Quality Systems, or Operational Quality.
Experience supporting
logistics, warehousing, manufacturing, or supply chain operations.
Demonstrated experience developing, implementing, and maintaining
ISO 9001–aligned Quality Management Systems (QMS).
Strong working knowledge of
ISO 9001 standards , regulatory compliance, and audit requirements.
Proven experience conducting and coordinating
internal and external ISO audits , including preparation, execution, and follow‑up.
Hands‑on experience managing
Corrective and Preventive Action (CAPA)
systems, non‑conformances, and root cause analysis.
Experience conducting
process inspections , including first‑article inspections, sampling plans, and
Measurement System Analysis (MSA) .
Ability to establish, track, and analyze
quality KPIs , identify trends, and report findings to senior management.
Experience evaluating suppliers through
audits, performance scorecards, and corrective action processes.
Practical application of
Lean, Six Sigma, DMAIC, and Kaizen
methodologies in operational environments.
Strong documentation and record‑keeping skills ensuring
traceability, audit readiness, and regulatory compliance.
Ability to identify
operational and regulatory risks
and implement effective controls using risk‑based thinking.
Experience training and educating warehouse and operations staff on quality standards, procedures, and corrective action protocols.
Strong collaboration skills with Operations, Supply Chain, and cross‑functional teams to resolve quality issues and improve reliability.
Excellent analytical, problem‑solving, and communication skills.
Nearest Major Market:
Puerto Rico
Job Segment:
Logistics, Lean Six Sigma, Six Sigma, Compliance, Supply Chain, Operations, Management, Legal
#J-18808-Ljbffr