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Strategist | Sales Reinvention | Utilities

Accenture, New York, NY, United States


We are:
Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence.

You are:
You have proven work experience in the utilities industry and optimizing customer enablement functions. You are a strategic problem solver with extensive consulting and industry experience. You are a clear and effective communicator, and you have an open, relatable manner with clients and colleagues. You perform well in an agile, fast-paced working environment. You know how to balance being a leader with contributing to the collective efforts of the team. You have energy and drive in abundance, along with personal resilience, a passion for serving clients, and a love of continual learning. You have a flair for breaking down processes into logical parts and constructing crystal-clear reasoning and analyses—an aptitude you use to decimate problems.

Strong critical thinker with the ability to understand client challenges and define the right strategies and solutions that meet their specific market and organizational needs

Able to partner with Utility clients including Chief Customer Officers, Business Strategy leads, and Customer Operations leaders to make bold decisions intersecting business, digital technology, and operations

Fluent in trends in utilities, digital, commerce, and sales—positioning Accenture as a thought leader and trusted advisor in front of clients

Have a high‑level understanding of how technology platforms and ecosystems fit into the digital world and how digital technology is changing business

Able to build and maintain strong client relationships, identifying opportunities for further growth and value creation within existing and new client engagements

Excellent communication (written and oral) and interpersonal skills, including compelling storytelling around insights, challenges, and solutions for an executive audience

The work:

Understand client needs, develop new strategies, and deliver high‑impact solutions that deliver value to clients

Provide thought leadership on trends in digital transformation, customer commercial operations, within utilities sectors, positioning Accenture as a trusted advisor

Lead digital transformation initiatives and manage project delivery teams, ensuring the successful implementation of digital strategies and solutions that meet client expectations for timeline, budget, and quality

Lead value analysis to generate insights and identify value creation opportunities for clients and Accenture across digital capability areas

Partner with our clients to make bold decisions on priority C‑Suite issues

Grow your expertise and coach junior team members to help Accenture maintain its thought‑leadership position

Build and maintain strong client relationships, identifying opportunities for further growth and value creation within existing and new client engagements

Support the profitability of client engagements, and identify opportunities for extension, cross‑sell or up‑sell

Here’s what you’ll need:

3+ years experience in the utilities space, including a robust understanding of the Utilities customer space, including market trends and challenges

2+ years experience in consulting, strategy, or equivalent role

Bonus points if

Experience in utilities or related industries

MBA or equivalent graduate degree

Strong understanding of customer sales enablement platforms such as Salesforce

Strong understanding of customer back‑office processes and platforms like Oracle and SAP

Strong quantitative skills and analytical thinker with at least 2 years of prior experience driving insights using analytical tools

Good organizational, multi‑tasking, and time‑management skills, including experience working on multiple products or deals at the same time

Proven ability to work independently and as a team member

Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements

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Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

Accenture is an EEO and affirmative action Employer of Females, Minorities, Veterans and Individuals with Disabilities.

Accenture is a veteran employment supporter and seeks to provide opportunities for veterans.

Accenture respects the civil rights of all employees and applicants and is an equal opportunity employer. We believe that no one should be discriminated against because of their differences. Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

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