Lead Product Manager
The Walt Disney Company, Celebration, FL, United States
Lead Product Manager
At Disney Experiences Technology, we design and deliver more than 400 digital and physical products that bring Disney stories to life in unexpected ways. From theme parks and resorts to cruise ships and beyond, our global team of technologists, designers, and innovators creates seamless, immersive experiences that delight millions of Guests and Cast Members around the world.
The Disney Signature Experiences and Data team delivers innovative technology solutions across Disney Cruise Line, Disney Vacation Club, and our global tour businesses. We support Guest and Crew experiences at sea, enable commercial growth through digital platforms, and lead the segment’s data strategy. With a strong focus on reliability, scalability, and strategic expansion, we build the systems that support immersive experiences and unlock new opportunities for growth.
Disney Cruise Line – This role is on the Disney Cruise Line team, which delivers shipboard Guest and Crew systems, commercial platforms, web and app experiences, and infrastructure operations that support seamless journeys at sea.
What You’ll Do
This Lead Product Manager role sits in the Strategic Growth Initiatives technology and digital segment of the Disney Cruise Line business. Reporting to the Manager of Product Management, the Lead Product Manager will drive product strategy, concept development, and delivery of initiatives within the Food and Beverage experience in collaboration with our Product Management, Technology, and Business Operation team partners. Success in this role requires strong collaboration within a matrix organization, the ability to manage multiple priorities, and comfort operating both independently and across teams.
Contribute to the development of the product vision, strategy, and outcome-based roadmaps for the Food and Beverage portfolio
Define product strategy and present vision and strategic plans to senior management and executive leadership throughout the product lifecycle
Collaborate cross‑functionally with technology and business leaders to establish strategies that leverage technology to enhance the Guest experience, Crew Experience, and drive value within the Food and Beverage line of business
Lead external vendor teams and internal squads to deliver high‑quality products on time and within scope
Translate product concepts into actionable deliverables including user stories, epics, and detailed requirements and manage through backlog refinement, prioritization, and user acceptance testing
Attend daily scrums, drive priority decisions, and resolve roadblocks to ensure smooth product rollouts
Negotiate through blockers and influence decisions across technology and business teams
Be data informed by using qualitative and quantitative research, analytics, documentation, and testing
Stay informed on marketing technology trends and emerging technologies to inform product strategy
Provide regular product updates to business and technology leadership
Support ongoing documentation, reporting, and coordination of feature launches and enhancements
Required Qualifications & Skills
A minimum of 7 years of product management experience, including 5+ years in a highly technical product management role, delivering complex digital products, enterprise platforms, or distributed systems in close partnership with engineering teams
Experience and comfort solving problems in an ambiguous environment with regular change; tenacity to thrive in a dynamic and fast‑paced environment, inspire change, and collaborate with a variety of individuals and organizational partners
Ability to work within diverse and cross‑functional teams in a meaningful way to produce quality results; excellent communication and negotiation skills and proven experience driving alignment across multiple stakeholders
Deep commitment to curiosity – conducting research, gathering metrics, proactively identifying and addressing issues or opportunities during requirements gathering processes
Understanding of the latest product management frameworks and theories and how to apply them to create impactful experiences
Experience writing user stories, writing requirements, and managing backlogs in tools like JIRA or Confluence
Planning acumen and proven ability to break down work and define an MVP, as well as subsequent iterations; proficiency in scope intake and requirements documentation
Excellent presentation skills and clear, logical communication style to represent product strategy and roadmap to engineering, business, and product leadership; partner with key stakeholders to build relationships and manage scope expectations
Comfortable working across global site locations and time zones
Preferred Qualifications
Experience working with Food and Beverage technology solutions (e.g., mobile ordering platforms, point of sale platforms, kitchen display systems)
Fluent in Food and Beverage industry best practices and can identify areas for optimization and innovation
Strong product sense for various users and what makes compelling products and delightful user experiences – ensuring new designs and enhancements can best support use cases of internal teams and our Guests
Passionate about the end user experience and delivering quality results
Familiar with A/B experimentation methods and hypothesis‑driven development
Strong written, verbal and research skills with the ability to work well both autonomously and collaboratively
Relevant agile certifications preferred
Bachelor’s degree in computer science, engineering, information technology, or related field / equivalent work experience
The hiring range for this position in Orlando, FL is $148,300.00 to $198,800.00 per year. The base pay offered will take into account internal equity and may vary depending on the candidate’s geographic region, job‑related knowledge, skills, and experience. Additional compensation such as bonus and/or long‑term incentive units, along with medical, financial, and other benefits, may be part of the package.
Equal Employment Opportunity
Walt Disney Attractions Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information, disability, or any other basis prohibited by federal, state or local law.
Disability Accommodation for Employment Applications
If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This address is for accommodation requests only and will not be used for general employment inquiries.
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At Disney Experiences Technology, we design and deliver more than 400 digital and physical products that bring Disney stories to life in unexpected ways. From theme parks and resorts to cruise ships and beyond, our global team of technologists, designers, and innovators creates seamless, immersive experiences that delight millions of Guests and Cast Members around the world.
The Disney Signature Experiences and Data team delivers innovative technology solutions across Disney Cruise Line, Disney Vacation Club, and our global tour businesses. We support Guest and Crew experiences at sea, enable commercial growth through digital platforms, and lead the segment’s data strategy. With a strong focus on reliability, scalability, and strategic expansion, we build the systems that support immersive experiences and unlock new opportunities for growth.
Disney Cruise Line – This role is on the Disney Cruise Line team, which delivers shipboard Guest and Crew systems, commercial platforms, web and app experiences, and infrastructure operations that support seamless journeys at sea.
What You’ll Do
This Lead Product Manager role sits in the Strategic Growth Initiatives technology and digital segment of the Disney Cruise Line business. Reporting to the Manager of Product Management, the Lead Product Manager will drive product strategy, concept development, and delivery of initiatives within the Food and Beverage experience in collaboration with our Product Management, Technology, and Business Operation team partners. Success in this role requires strong collaboration within a matrix organization, the ability to manage multiple priorities, and comfort operating both independently and across teams.
Contribute to the development of the product vision, strategy, and outcome-based roadmaps for the Food and Beverage portfolio
Define product strategy and present vision and strategic plans to senior management and executive leadership throughout the product lifecycle
Collaborate cross‑functionally with technology and business leaders to establish strategies that leverage technology to enhance the Guest experience, Crew Experience, and drive value within the Food and Beverage line of business
Lead external vendor teams and internal squads to deliver high‑quality products on time and within scope
Translate product concepts into actionable deliverables including user stories, epics, and detailed requirements and manage through backlog refinement, prioritization, and user acceptance testing
Attend daily scrums, drive priority decisions, and resolve roadblocks to ensure smooth product rollouts
Negotiate through blockers and influence decisions across technology and business teams
Be data informed by using qualitative and quantitative research, analytics, documentation, and testing
Stay informed on marketing technology trends and emerging technologies to inform product strategy
Provide regular product updates to business and technology leadership
Support ongoing documentation, reporting, and coordination of feature launches and enhancements
Required Qualifications & Skills
A minimum of 7 years of product management experience, including 5+ years in a highly technical product management role, delivering complex digital products, enterprise platforms, or distributed systems in close partnership with engineering teams
Experience and comfort solving problems in an ambiguous environment with regular change; tenacity to thrive in a dynamic and fast‑paced environment, inspire change, and collaborate with a variety of individuals and organizational partners
Ability to work within diverse and cross‑functional teams in a meaningful way to produce quality results; excellent communication and negotiation skills and proven experience driving alignment across multiple stakeholders
Deep commitment to curiosity – conducting research, gathering metrics, proactively identifying and addressing issues or opportunities during requirements gathering processes
Understanding of the latest product management frameworks and theories and how to apply them to create impactful experiences
Experience writing user stories, writing requirements, and managing backlogs in tools like JIRA or Confluence
Planning acumen and proven ability to break down work and define an MVP, as well as subsequent iterations; proficiency in scope intake and requirements documentation
Excellent presentation skills and clear, logical communication style to represent product strategy and roadmap to engineering, business, and product leadership; partner with key stakeholders to build relationships and manage scope expectations
Comfortable working across global site locations and time zones
Preferred Qualifications
Experience working with Food and Beverage technology solutions (e.g., mobile ordering platforms, point of sale platforms, kitchen display systems)
Fluent in Food and Beverage industry best practices and can identify areas for optimization and innovation
Strong product sense for various users and what makes compelling products and delightful user experiences – ensuring new designs and enhancements can best support use cases of internal teams and our Guests
Passionate about the end user experience and delivering quality results
Familiar with A/B experimentation methods and hypothesis‑driven development
Strong written, verbal and research skills with the ability to work well both autonomously and collaboratively
Relevant agile certifications preferred
Bachelor’s degree in computer science, engineering, information technology, or related field / equivalent work experience
The hiring range for this position in Orlando, FL is $148,300.00 to $198,800.00 per year. The base pay offered will take into account internal equity and may vary depending on the candidate’s geographic region, job‑related knowledge, skills, and experience. Additional compensation such as bonus and/or long‑term incentive units, along with medical, financial, and other benefits, may be part of the package.
Equal Employment Opportunity
Walt Disney Attractions Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information, disability, or any other basis prohibited by federal, state or local law.
Disability Accommodation for Employment Applications
If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This address is for accommodation requests only and will not be used for general employment inquiries.
#J-18808-Ljbffr