Service Training Specialist
Toyota Deutschland GmbH, Glen Burnie, MD, United States
Overview
Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us.
To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.
Who we are
The Central Atlantic Toyota Region is looking for a highly qualified and motivated
Service Training Specialist.
The
Service Training Specialist
(STS) is responsible for implementing the region's technical training classes and providing educational and technical support to the schools of the Toyota Technical Education Network (T‑TEN). This position maximizes customer loyalty by ensuring that dealers have staff fully trained to provide "fix‑it‑right‑the‑first‑time" service. The STS provides scheduling input to the Service Training Supervisor, technical support to district service & parts managers (DSPM) and field technical specialists (FTS), collects records of technical training, and monitors training and certification status for the region. Responsibilities also include maintenance of shop, training vehicles, technical equipment, and planning & implementation of the bi‑annual Quality Champions event at the regional level. This person has a liaison role with TMS on technical and training issues.
What you’ll be doing
Preparation for and delivery of Toyota technical training courses
Assistance with curriculum development
Thorough understanding of all training course content
Toyota training programs and policies
Educational and technical support to the schools of the Toyota Technical Education Network (T‑TEN)
Technical support to regional department personnel
Some overnight travel will be required
What you bring
Detailed knowledge of automotive technology required
Classroom instructor and classroom/lab skills
Thorough understanding of all training course content
Technical analysis, problem‑solving skills
Experience in automotive repair and instruction
Proficiency in Microsoft Office programs (Word, Excel, PowerPoint and Outlook)
Bachelor’s Degree or extensive experience in a Technical Training capacity
Added bonus if you have
Bachelor’s Degree
ASE Master Technician certification and Advanced Engine Performance Specialist certification (in all 8 areas and L1)
Proficiency in Access
What we’ll bring
During your interview process, our team can fill you in on all the details of our industry‑leading benefits and career development opportunities. A few highlights include:
A work environment built on teamwork, flexibility, and respect
Professional growth and development programs to help advance your career, as well as tuition reimbursement
Team Member Vehicle Purchase Discount
Toyota Team Member Lease Vehicle Program (if applicable)
Comprehensive health care and wellness plans for your entire family
Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota, regardless of whether you contribute
Paid holidays and paid time off
Referral services related to prenatal services, adoption, childcare, schools and more
Tax‑Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)
The annual base salary range for this position is $96,600.00 – $156,900.00. Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401(k) plan.
Belonging at Toyota
Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong.
Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.
#J-18808-Ljbffr
Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us.
To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.
Who we are
The Central Atlantic Toyota Region is looking for a highly qualified and motivated
Service Training Specialist.
The
Service Training Specialist
(STS) is responsible for implementing the region's technical training classes and providing educational and technical support to the schools of the Toyota Technical Education Network (T‑TEN). This position maximizes customer loyalty by ensuring that dealers have staff fully trained to provide "fix‑it‑right‑the‑first‑time" service. The STS provides scheduling input to the Service Training Supervisor, technical support to district service & parts managers (DSPM) and field technical specialists (FTS), collects records of technical training, and monitors training and certification status for the region. Responsibilities also include maintenance of shop, training vehicles, technical equipment, and planning & implementation of the bi‑annual Quality Champions event at the regional level. This person has a liaison role with TMS on technical and training issues.
What you’ll be doing
Preparation for and delivery of Toyota technical training courses
Assistance with curriculum development
Thorough understanding of all training course content
Toyota training programs and policies
Educational and technical support to the schools of the Toyota Technical Education Network (T‑TEN)
Technical support to regional department personnel
Some overnight travel will be required
What you bring
Detailed knowledge of automotive technology required
Classroom instructor and classroom/lab skills
Thorough understanding of all training course content
Technical analysis, problem‑solving skills
Experience in automotive repair and instruction
Proficiency in Microsoft Office programs (Word, Excel, PowerPoint and Outlook)
Bachelor’s Degree or extensive experience in a Technical Training capacity
Added bonus if you have
Bachelor’s Degree
ASE Master Technician certification and Advanced Engine Performance Specialist certification (in all 8 areas and L1)
Proficiency in Access
What we’ll bring
During your interview process, our team can fill you in on all the details of our industry‑leading benefits and career development opportunities. A few highlights include:
A work environment built on teamwork, flexibility, and respect
Professional growth and development programs to help advance your career, as well as tuition reimbursement
Team Member Vehicle Purchase Discount
Toyota Team Member Lease Vehicle Program (if applicable)
Comprehensive health care and wellness plans for your entire family
Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota, regardless of whether you contribute
Paid holidays and paid time off
Referral services related to prenatal services, adoption, childcare, schools and more
Tax‑Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)
The annual base salary range for this position is $96,600.00 – $156,900.00. Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401(k) plan.
Belonging at Toyota
Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong.
Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.
#J-18808-Ljbffr