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Behavioral Health Office Assistant, Behavioral Health

United South and Eastern Tribes Inc., Hartford, CT, United States


Behavioral Health Office Assistant, Behavioral Health
Summary of Job Description:

The Office Assistant provides front-line administrative support for the Behavioral Health department, including reception, scheduling, obtaining patient vital signs, and maintenance of accurate patient records in the Electronic Health Record (EHR). This role assists with administrative projects and budget tracking, and coordinates with staff, vendors, and community partners to support patient care and departmental operations, as well as assist with obtaining prior authorizations for visits and medications. The Office Assistant also assists with department events, meetings, training, and outreach activities.

Ability to interpret a variety of instructions provided in written, oral, or schedule form

Excellent organizational and time-management skills

Strong written, oral, interpersonal, and customer service skills

Proven ability to multitask with high attention to detail

Intermediate Word and Excel skills; ability to learn additional systems as needed

Demonstrates ability to work independently, prioritize workload, and take initiative with minimal supervision

Demonstrated self-starter with strong problem-solving skills

Ability to manage and track projects, budgets and administrative processes

Demonstrates understanding of basic medical terminology

Understanding of normal vs abnormal vital sign ranges

Proficiency in using digital and manual equipment (e.g., sphygmomanometer for blood pressure, thermometer, scale or willingness to train

High School Diploma or equivalent

Three (3) years’ experience in a Health office setting

Experience in Behavioral Health Clinic setting, preferred

Three (3) years’ experience with DSM-IV-TR Classification System and Behavioral Heath coding system

Certified Nursing Assistant (CNA) or Medical Assistant (MA), preferred

Successful candidate must pass the background check in accordance with the Indian Child Protection and Family Violence Prevention Act (ICPA)

No felony convictions or misdemeanors involving moral turpitude or issues of integrity

The Mohegan Tribal Government is committed to Native American Preference and is an Equal Opportunity Employer.

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