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Provider Enrollment Representative

UnitedHealth Group, Eden Prairie, MN, United States


Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start

Caring. Connecting. Growing together.

Optum has an immediate opening for a

Provider Enrollment Representative . You will be responsible for enrolling behavioral health providers with appropriate payers for associated entities.

Schedule:

Mon - Fri, 8:00 AM – 5:00 PM; any time zone you reside within.

You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

Help process provider applications and re‑applications including initial mailing, review, and loading into the database tracking system

Conduct audits and provide feedback to reduce errors and improve processes and performance

Demonstrate depth of knowledge/skills in own function and act as a technical resource to others

Solve complex problems on own; proactively identify new solutions to problems

Act as a facilitator to resolve conflicts on team

Perform as key team member on project teams spanning more than own function

Ability to submit 10 to 15 applications daily

Work in a performance‑driven, fast‑paced environment where accuracy is key; confirm to exacting standards such as NCQA, CMS, and state credentialing requirements

Perform other duties as assigned

Benefits:

Paid Time Off with 8 paid holidays accrued from first pay period

Medical plan options with a Health Spending Account or Health Saving Account

Dental, Vision, Life & AD&D insurance plus short‑term and long‑term disability coverage

401(k) savings plan and Employee Stock Purchase Plan

Education reimbursement

Employee discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary benefits (pet insurance, legal insurance, LTC insurance, etc.)

Required Qualifications:

High School Diploma/GED

2+ years of experience in end‑to‑end provider payer enrollment, including initiating, submitting, following up, and receiving approvals of at least 10–15 behavioral health provider payer enrollment applications (government and commercial payers)

Intermediate proficiency with MS Excel and Word

Access to a designated quiet workspace at home, separated from non‑workspace areas, with the ability to secure PHI

Live in a location that can receive a UnitedHealth Group‑approved high‑speed internet connection or leverage an existing high‑speed internet service

Preferred Qualifications:

Knowledge of provider enrollment in at least five different states

Soft Skills:

Work independently and as a team, maintain good judgment and accountability

Multi‑task and prioritize tasks to meet deadlines

Work well under pressure in a fast‑paced environmentCollaborate well with health‑care providers and team members

Strong organizational and time‑management skills

Excellent verbal and written communication skills; speak clearly and concisely, convey information so others can understand, and interpret information from others

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Pay is based on local labor markets, education, experience, certifications, etc. In addition to salary, we offer a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401(k) contribution. The hourly pay for this role ranges from $17.98 to $32.12 per hour based on full‑time employment. We comply with all minimum wage laws as applicable.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

Application Deadline:

This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law. Qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.

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