Automotive Technician
MFA Oil Company, Columbia, MO, United States
Job Location
Peachtree Dr., Columbia, Missouri, United States of America
Overview
Big O Automotive Technicians diagnose, recommend, and perform automotive repairs accurately and timely in accordance with company policies. Technicians are classified as:
Automotive Technician A – 4 or more ASE certifications
Automotive Technician B – 1-3 ASE certifications
Automotive Technician C – No ASE certifications
MFA Petroleum Company is an Equal Opportunity/Drug‑Free Employer.
Responsibilities
Perform all brake, front end and alignment maintenance as well as mechanical work in accordance with all company programs, policies, and procedures
Diagnose and repair all customers’ vehicles, performing quality control of all shop functions
Train and coach other employees as directed by company programs, policies and procedures
Maintain the orderly flow of customer service assignments to ensure productivity
Extend Big O’s Extra Care Services to all customers
Attend weekly store meetings to review safety issues, store policies, procedures and product information changes
Work with store management to ensure the successful accomplishment of budgeted service‑related quotas
Ensure all appropriate information for completed work is given to counter personnel for inclusion in final invoicing
Utilize the company outside purchase program to maximize profitability
Complete daily Today’s Class Technician and other required training in a timely manner
Consistently execute the vehicle inspection program
Achieve established service, sales and productivity goals
Assist in organizing, documenting and processing all adjustments and core credits
Perform other duties as assigned
Job Requirements
18 years of age or older
Minimum of two years of experience as a lube/tire/service technician
Current Motor Vehicle Inspection License (for Missouri‑based stores)
Ability to learn new concepts and use technical materials
Ability to consistently operate a computer and other office productivity machinery
Ability to safely operate automatic and manual transmission vehicles
Ability to exchange accurate information with customers
Ability and willingness to work with hazardous materials
Ability to consistently work in outdoor weather conditions
Ability and willingness to comply with Personal Protection Equipment (PPE) regulations
Vision, hearing, speech, and ability to detect odors
Ability to move and position self to retrieve product and supplies from shelves, under counters, or stacks of inventory weighing 75 pounds
Valid driver’s license
Availability to work holidays, weekends, and after regular business hours as needed
Ability to speak, read, write, and understand the English language to communicate with customers, coworkers, and supervisors
Ability to meet company requirements including successful pre‑employment screenings
Legal authorization to work in the United States of America
Preferred Skills
High school diploma or GED equivalent
Two or more years of experience in an automotive shop environment
ASE certifications
Ability to work both independently and in a team environment
Ability to work at a fast pace
Ability to prioritize and plan work activities using time efficiently
Management of multiple tasks and projects
Ability to perform detail work with accuracy
Benefits
Benefits include competitive wages, paid time off, paid company holidays, profit sharing or performance incentives, medical, dental, vision, employee assistance program, company‑paid life insurance, short‑term and long‑term disability, and a 401(k) plan with company match offering pre‑tax and Roth options.
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Peachtree Dr., Columbia, Missouri, United States of America
Overview
Big O Automotive Technicians diagnose, recommend, and perform automotive repairs accurately and timely in accordance with company policies. Technicians are classified as:
Automotive Technician A – 4 or more ASE certifications
Automotive Technician B – 1-3 ASE certifications
Automotive Technician C – No ASE certifications
MFA Petroleum Company is an Equal Opportunity/Drug‑Free Employer.
Responsibilities
Perform all brake, front end and alignment maintenance as well as mechanical work in accordance with all company programs, policies, and procedures
Diagnose and repair all customers’ vehicles, performing quality control of all shop functions
Train and coach other employees as directed by company programs, policies and procedures
Maintain the orderly flow of customer service assignments to ensure productivity
Extend Big O’s Extra Care Services to all customers
Attend weekly store meetings to review safety issues, store policies, procedures and product information changes
Work with store management to ensure the successful accomplishment of budgeted service‑related quotas
Ensure all appropriate information for completed work is given to counter personnel for inclusion in final invoicing
Utilize the company outside purchase program to maximize profitability
Complete daily Today’s Class Technician and other required training in a timely manner
Consistently execute the vehicle inspection program
Achieve established service, sales and productivity goals
Assist in organizing, documenting and processing all adjustments and core credits
Perform other duties as assigned
Job Requirements
18 years of age or older
Minimum of two years of experience as a lube/tire/service technician
Current Motor Vehicle Inspection License (for Missouri‑based stores)
Ability to learn new concepts and use technical materials
Ability to consistently operate a computer and other office productivity machinery
Ability to safely operate automatic and manual transmission vehicles
Ability to exchange accurate information with customers
Ability and willingness to work with hazardous materials
Ability to consistently work in outdoor weather conditions
Ability and willingness to comply with Personal Protection Equipment (PPE) regulations
Vision, hearing, speech, and ability to detect odors
Ability to move and position self to retrieve product and supplies from shelves, under counters, or stacks of inventory weighing 75 pounds
Valid driver’s license
Availability to work holidays, weekends, and after regular business hours as needed
Ability to speak, read, write, and understand the English language to communicate with customers, coworkers, and supervisors
Ability to meet company requirements including successful pre‑employment screenings
Legal authorization to work in the United States of America
Preferred Skills
High school diploma or GED equivalent
Two or more years of experience in an automotive shop environment
ASE certifications
Ability to work both independently and in a team environment
Ability to work at a fast pace
Ability to prioritize and plan work activities using time efficiently
Management of multiple tasks and projects
Ability to perform detail work with accuracy
Benefits
Benefits include competitive wages, paid time off, paid company holidays, profit sharing or performance incentives, medical, dental, vision, employee assistance program, company‑paid life insurance, short‑term and long‑term disability, and a 401(k) plan with company match offering pre‑tax and Roth options.
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