Imaging Systems Assistant
Fairview Health Services, Burnsville, MN, United States
Job Overview
Here at Fairview, we are now seeking an Imaging Systems Assistant to join our imaging team! This is a 0.8 FTE (64 hours per 2 weeks) position that will rotate between our Ridges Breast Center in Burnsville and Southdale Breast Center in Edina. The schedule is as follows:
Monday: 7AM - 3:30PM @ Ridges
Tuesday: 7AM - 3:30PM @ Ridges
Wednesday: 7AM - 3:30PM @ Ridges
Thursday: (Off, but can pick up to cover vacations if desired)
Friday: 6:30AM - 3PM @ Southdale
The Imaging Systems Assistant provides a positive, professional, knowledgeable and welcoming presence for all aspects of the department. This position provides expert support functions for all aspects of the department including clerical services, managing patient records, customer interactions, maintaining a professional and well-equipped facility, scheduling and check-in processes, direct customer support via phone, electronic communication, and in person. The imaging assistant understands and incorporates established HIPAA and ROI policies and procedures in all aspects of their accountabilities.
Responsibilities
Reception and Patient:
Represents the department in a positive and professional manner
Performs customer intake duties
Answers inquiries according to department standards and takes concise and accurate phone messages
Refers callers and visitors to appropriate individuals
Schedule and checks in patients
Communicates written and verbal information in a clear and concise manner
Protects confidentiality of highly protected health information while working in a highly visible environment
Orders and maintains office supplies
Demonstrates the ability to perform multiple, simultaneous tasks in an environment faced with interruptions
Maintains lobby appearance, customer equipment, and amenities
Transports patients
Scan orders, reports and other information
Prepares daily paperwork
Review schedule and resolve conflicts and/or schedule changes
Film File Room
Maintain up to date knowledge and proficiency with all information technology and radiology technologies
Burn CDs and maintains data on RIS
Files and retrieves film jackets and digitize analog films
Complete and organize law cases
Organize, maintain and updates the file system
Complete all computer functions in an efficient and correct manner
Verify patient identification on cd/ films released
Follow established policies and procedures for release of patient information
Requests previous studies for comparison
Uploads appropriate outside images to PACS
Accurately perform all information management processes
Respond to and complete all requests for information within established turnaround timesAssist with orienting and training of new personnel
Equipment:
Demonstrates proper technique in operating and maintaining all necessary equipment; Information Systems, phone systems, CD Burner, and office equipment.
Identify and actively perform problem solving processes for equipment to ensure all are in working order
Positively learns and adapts to new technology as it is introduced
Other duties as required Will perform other job duties as directed by leader(s)
Required Qualifications
1 year experience in a customer service field.
Relevant experience with computer, office equipment, medical terminology, customer service and communication.
Preferred Qualifications
Radiology experience
3 years experience as a receptionist or scheduler in a health care related field.
Benefit Overview
Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits
oncontract
Compensation Disclaimer
An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.
EEO Statement
EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
#J-18808-Ljbffr
Here at Fairview, we are now seeking an Imaging Systems Assistant to join our imaging team! This is a 0.8 FTE (64 hours per 2 weeks) position that will rotate between our Ridges Breast Center in Burnsville and Southdale Breast Center in Edina. The schedule is as follows:
Monday: 7AM - 3:30PM @ Ridges
Tuesday: 7AM - 3:30PM @ Ridges
Wednesday: 7AM - 3:30PM @ Ridges
Thursday: (Off, but can pick up to cover vacations if desired)
Friday: 6:30AM - 3PM @ Southdale
The Imaging Systems Assistant provides a positive, professional, knowledgeable and welcoming presence for all aspects of the department. This position provides expert support functions for all aspects of the department including clerical services, managing patient records, customer interactions, maintaining a professional and well-equipped facility, scheduling and check-in processes, direct customer support via phone, electronic communication, and in person. The imaging assistant understands and incorporates established HIPAA and ROI policies and procedures in all aspects of their accountabilities.
Responsibilities
Reception and Patient:
Represents the department in a positive and professional manner
Performs customer intake duties
Answers inquiries according to department standards and takes concise and accurate phone messages
Refers callers and visitors to appropriate individuals
Schedule and checks in patients
Communicates written and verbal information in a clear and concise manner
Protects confidentiality of highly protected health information while working in a highly visible environment
Orders and maintains office supplies
Demonstrates the ability to perform multiple, simultaneous tasks in an environment faced with interruptions
Maintains lobby appearance, customer equipment, and amenities
Transports patients
Scan orders, reports and other information
Prepares daily paperwork
Review schedule and resolve conflicts and/or schedule changes
Film File Room
Maintain up to date knowledge and proficiency with all information technology and radiology technologies
Burn CDs and maintains data on RIS
Files and retrieves film jackets and digitize analog films
Complete and organize law cases
Organize, maintain and updates the file system
Complete all computer functions in an efficient and correct manner
Verify patient identification on cd/ films released
Follow established policies and procedures for release of patient information
Requests previous studies for comparison
Uploads appropriate outside images to PACS
Accurately perform all information management processes
Respond to and complete all requests for information within established turnaround timesAssist with orienting and training of new personnel
Equipment:
Demonstrates proper technique in operating and maintaining all necessary equipment; Information Systems, phone systems, CD Burner, and office equipment.
Identify and actively perform problem solving processes for equipment to ensure all are in working order
Positively learns and adapts to new technology as it is introduced
Other duties as required Will perform other job duties as directed by leader(s)
Required Qualifications
1 year experience in a customer service field.
Relevant experience with computer, office equipment, medical terminology, customer service and communication.
Preferred Qualifications
Radiology experience
3 years experience as a receptionist or scheduler in a health care related field.
Benefit Overview
Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits
oncontract
Compensation Disclaimer
An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.
EEO Statement
EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
#J-18808-Ljbffr