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Payment Director, Equities Operations - Executive Director

JPMorgan Chase & Co., Jersey City, NJ, United States


Do you like partnering with senior stakeholders and global counterparts to drive transformational change?

As the Executive Director (ED) in equity payments, you will lead the regional High‑Risk Can‑I‑Pay (CIP) function within Equities Payments, setting the strategic direction, governance framework, and operational control standards for high‑risk and high‑value payments activity. This senior leadership role requires a combination of product and operations expertise, risk management acumen, and a strong track record in leading teams and transformation initiatives.

Job Responsibilities

Lead and manage the regional CIP team of senior payment specialists, providing oversight on all high-risk payment approvals and exceptions.

Define, maintain, and enhance the control environment for payment governance across Equities businesses.

Serve as the regional escalation point for payment risk issues, ensuring timely resolution and proactive prevention of control breaches.

Collaborate with global counterparts to drive consistency and alignment across Asia, EMEA, and NA regions.

Own delivery of regional components for the global “Can‑I‑Pay” system initiative — shaping requirements, validating design, and ensuring business readiness.

Partner with senior stakeholders (Front Office, Product, Technology, Risk, Compliance) to challenge existing processes and ensure adherence to firm-wide payment control policies.

Champion automation, STP, and process reengineering opportunities to enhance control and efficiency.

Build a high‑performing specialist team, focusing on talent development, cross‑product expertise, and a culture of operational excellence.

Represent Equities Payments at key risk, regulatory, and governance forums, articulating payment control metrics and trends.

Required qualifications, capabilities and skills

12+ years in senior Operations or Payment leadership roles across Equities or other trading products.

Demonstrated experience managing regional or global teams and influencing at senior management levels.

Front‑to‑back understanding of trade lifecycle, client funding mechanisms, and cash management across major asset classes.

Strong risk and control mindset with prior ownership of payment approval or governance frameworks.

Proven ability to lead change and strategic programs delivering both control uplift and efficiency.

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