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Club Director

Boys & Girls Clubs of Delaware, Smyrna, DE, United States


Position Summary
The Club Director is responsible for providing day‑to‑day operational leadership and programmatic direction at a designated Club location in support of organizational mission and goals. This position must embrace diversity, equity, and inclusion (DEI) and carry out behaviors aligned with our mission and DEI statement. The Club Director works collaboratively within a region to drive outcomes. Primary areas of focus include program implementation, staff leadership, staff development, fiscal management, resource management, facility management, and risk management.

Essential Functions

Provide leadership and direction for the successful operation of the Club.

Collaborate with Area Clubs to enhance Club programming and impact, seeking effectiveness and efficiencies for resource management and staffing; willingness to support throughout the region as needed.

With the guidance of the Area Director, ensure high standards of excellence in the delivery of the Club’s various programs and services, including but not limited to:

State licensed school‑age childcare & preschool

Sports and recreation

Educational programs

The Arts

Health and Wellness

Character and Leadership

Drive Club culture, focusing on positive youth development, trauma‑informed practices, and social and emotional learning.

Lead professional development efforts for Club staff, providing trainings, observations, and monitoring of team performance.

Lead Club safety and security planning and ensure compliance with Office of Childcare Licensing regulations, purchase of care, STARS, and other affiliated and regulatory agencies; provide leadership in emergency situations.

Ensure that professionally developed and executed lesson plans meet BGCDE, OCCL and STARS requirements.

Take specific steps to ensure quality improvement, such as the Club’s active participation in each phase of the organization’s Program Quality Assessment & Improvement Process.

Support Area Director in functions related to board development, community relations, and fundraising.

Provide world‑class customer service to all stakeholders.

Manage financial resources, by controlling expenditures against a budget, and adhering to financial management policies and procedures. Support the Area Director with fiscal procedures including (but not limited to) budget and financial statement analysis, budget preparation, balancing income and expenses.

Ensure accurate and timely submission of purchase of care attendance and billing.

Ensure Club adherence to administrative and operational systems in support of organization policies in collaboration with area operations coordinator.

Participate as needed in the organization’s strategic planning process and support the Unit Board in setting and achieving its goals, annually assessing its performance, and following established Unit Board guidelines, with the direction of the Area Director.

Contribute to positive brand image of BGCDE and the organization’s drive to be the leading youth‑serving organization in communities; collaborate with various community partners to include school officials and leaders of community‑based organizations.

Maintain an inviting, welcoming atmosphere by partnering with the Facilities Management team to ensure the safety and maintenance of high‑quality facilities, grounds, and equipment.

Ensure high standards of data collection, timely reporting and record keeping.

Oversee the performance and productivity of club staff; provide direction and motivation and set an example through open communication and modeling best practices.

Ensure the Club meets all grant‑related programmatic, administrative and reporting requirements in a timely fashion; build and maintain relationships with key partners.

Qualifications and Educational Requirements
Demonstrated knowledge of the principles and practices related to youth development, strategic planning, board development, resource development and management; community relationship development, fiscal management, and human resource management and development.

Four‑year degree from an accredited college or university preferred or the equivalent years of experience.

Previous experience leading and supervising a team.

Minimum of three (3) years of experience in management, administration and operation preferably at a Boys & Girls Club or other nonprofit organizations.

Qualifications necessary for obtaining Delaware First School‑Age Childcare Administrator certification within one year of appointment.

Must possess a valid driver’s license, less than five points on DMV record, and be willing to drive company vehicles (e.g. 10‑passenger van); local and statewide travel occasionally required.

Must be able to pass background check and necessary clearances.

Environmental and Working Conditions
Environmental and working conditions vary from indoors to outdoors; various meeting locations in and out of the Club; occasional statewide travel (e.g. training). May include providing support or leadership at other locations when requested.

Physical and Mental Requirements

Maintain a high energy level.

Frequently lift, carry or otherwise move and position objects weighing up to twenty‑five pounds when preparing rooms for activities.

Typically bend, stoop, walk and sometimes run while interacting with children in various activities throughout the day.

Ability to perform duties effectively under stressful conditions; ability to make decisions quickly and accurately with tact and impartiality.

Ability to understand and follow verbal and written instructions and communicate effectively both verbally and in writing.

Work Hours
M‑F, Split Shift 6:45‑10:30am & 2:00‑6:00pm

Benefits

Medical, Vision, and Dental Insurance/Pharmacy Coverage for individual & immediate family

Flexible Spending Accounts (FSA)

401(k) with Employer Match

Paid Time Off

Free childcare for school‑aged children based upon site availability

Life Insurance Coverage

Short‑ & Long‑Term Disability

Employee Assistance Program

Note: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor is it to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.

Boys & Girls Clubs of Delaware is an Equal Opportunity Employer. Boys & Girls Clubs of Delaware does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non‑disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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